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Nokia

At Nokia, we create technology that helps the world act together.

NetAct Technical Care Expert

Technical WriterTechnical WriterFull TimeRemoteMid LevelTeam 10,001+Since 1865H1B SponsorCompany SiteLinkedIn

Location

Portugal

Posted

9 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

NetAct Technical Care Expert

Nokia

Role Description The role requires strong technical expertise, analytical thinking, and a customer-focused mindset to diagnose and resolve complex issues across Nokia products, solutions, and network environments. You will: - Collaborate with cross-functional teams - Contribute to service improvements - Support service delivery readiness - Maintain high levels of customer satisfaction Working independently within established guidelines, you will leverage your specialist knowledge and practical experience to: - Address technical challenges - Drive operational excellence - Support continuous improvement initiatives Company Description Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

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