• Advise senior officials • Assist USMILGP-Iraq in managing and executing ministerial-level advisory activities • Develop ministerial engagement strategies that improve institutional effectiveness and long-term capability development • Facilitate timely decision-making and information-sharing processes through observation, analysis, and reporting • Build and maintain professional relationships with senior ministry officials and other government agencies • Establish trusted relationships through frequent direct engagement with ministry leadership • Assist in the development, implementation, and oversight of policies and procedures that improve organizational and individual performance • Support civil-military integration and democratic governance practices within defense institutions • Provide advice, reports, briefings, and recommendations on integration of military and civilian elements within ministry headquarters, and improvement of coordination among directorates, departments, and agencies • Plan and manage operational and administrative planning

Role Description The job profile for this position is Business Development Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Looking for a talented, confident individual with extensive PBM pricing expertise, an ability to drive change, grow their career, and a competitive desire to win business for our Health Plan clients. The Express Scripts Health Plan Growth Team is dedicated to partnering with our Health Plans to Win, Retain, and Grow pharmacy lives in their markets by being change agents and eliminating hurdles to ensure maximization of the PBM benefit offering. The Health Plan Growth Senior Advisor is a vital part of a team tasked with building all aspects of employer group pricing strategy for our Health Plan partners. The Senior Advisor will be a key leader serving as a PBM pricing expert for our health plan clients at a variety of organizational levels, including within the C-Suite. This role requires constant surveillance and rapid understanding of pricing trends in the employer space, as well as the broader landscape including legislative impacts, new market entrants and the evolution of legacy PBMs. The Senior Advisor will work closely with various internal teams such as Underwriting, Actuary, Operations and Legal to build and oversee complex pricing arrangements at the employer group level for a wide variety of clients. If you want a growth opportunity and have what it takes to thoughtfully engage with clients, go deep on strategy, and develop novel pricing analytic and data tools, this role is for you. Qualifications - 7+ years of PBM Pricing/Underwriting or Consulting experience at a reputable firm required - 2+ years of client-facing experience, specifically in communication of complex financial analysis required - Intimate knowledge of PBM industry dynamics, including broker/consultant strategies, market trends and headwinds, competitive intelligence, and coalitions, among others - Strong presentation skills with an ability to articulate complex challenges in digestible terms, often to those with limited background in pharmacy pricing - Comfortability in making key decisions with limited or ambiguous information and fast turnarounds - Ability to think creatively to develop novel solutions to nuanced, complex problems - Excellent verbal and written communication skills - Detail oriented and organized, specifically regarding record keeping and note taking - Proficiency in Excel and PowerPoint, with a familiarity of various BI tools such as SQL and bi query - History of demonstrating analytical rigor and problem-solving complex business cases - Intense focus on client service and retention results Requirements - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Comprehensive range of benefits, with a focus on supporting your whole health - Health-related benefits including medical, vision, dental, and well-being and behavioral health programs - 401(k) - Company paid life insurance - Tuition reimbursement - A minimum of 18 days of paid time off per year - Paid holidays - Leaves of absence

Role Description The Beaker Senior Application Advisor - Managed Services provides expert Epic EHR design, build, testing, and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal and customer teams to a resolution. Key Responsibilities - Technical - Performing expert-level troubleshooting and problem-solving to ensure the integrity, integration, and stability of Epic applications for Nordic’s complex customers. - Fulfilling system requests from customers by performing issue analysis within their application and across other integrated applications and systems, translating needs into detailed requirement specifications, and performing system build and testing. - Anticipating the impact of changes to other applications and systems and taking necessary steps to manage those impacts. - Guiding and performing proactive in-depth analysis of workflows and system setup, and system audits to find system improvements and efficiencies, including leading system upgrades and testing. - Project and Issue Management - Exercising considerable judgment and making decisions in support of Managed Services customers that could have impacts to patient safety, financial integrity, and regulatory compliance; determining what escalation is appropriate. - Learning and documenting unique customer processes and configuration, establishing ongoing support processes, and orienting other team members to the customer configuration and processes. - Managing multiple complex clients and projects simultaneously with minimal oversight, including maintaining awareness of unique customer build and process, managing open issues in a ticketing system, and monitoring customer-specific email and calendar. - Accurately completing up-to-date documentation in relevant ticketing system(s), regarding requests processed and incidents solved while still meeting Service Level Agreements (SLAs). - Serving as Application Lead, leading application management work at client(s) in relevant application(s) across multiple engagements, including overseeing ticket management across the application(s), sharing project updates, and leading team meetings. - Following proper change control policies for migrating application build and configurations. - Working on projects that may be assigned on an ad hoc basis, and assisting in other internal initiatives as necessary, directed, assigned, or requested. - Delegating and overseeing work across the customer support team. - Teamwork and Customer Service - Providing outstanding customer service by anticipating and meeting shifting customer needs, delivering high-quality support, and valuing and building relationships with customer IT and operations staff including customer end-users, operations managers, IT analysts, IT managers, Directors, and the C-suite. - Anticipating the customer perspective of proposed changes; guiding communication and change management to ensure concerns and input from affected groups are addressed, and system changes are understood and properly used. - Creating and contributing to a supportive team culture where everyone is focused on the overall goals of Managed Services; adapting, with minimal oversight and input, their own focuses of time and energy to deliver on most-important priorities, and guiding the time and energy of other members of the team. - Overseeing and participating in the onboarding of new team members to the customer support team, including orienting to unique client configuration and processes, and introducing employees to customer counterparts. - Growth and Mentorship - Explaining complex system setup and impacts in ways that are easy to understand for internal staff and customer counterparts up to, and including, IT and operational leadership. - Creating documentation that allows others to follow processes consistently. - Seeking out opportunities to delegate work to other team members so all members of the team are growing their capabilities with appropriate guidance and oversight. - Mentoring and coaching all members of the team in both technical skills, and soft skills such as time management, communication, project management, and escalation. - Provides prompt feedback that builds confidence in team members and guidance on skills and approaches to improve. Qualifications - Active certification Beaker required. - Post-secondary education or equivalent experience required. - 5+ years of experience implementing, training, or supporting Epic modules. - Must demonstrate and embody Nordic’s maxims. - Proven ability to apply problem-solving and technical skills. - Excellent communication skills, written and verbal; make the complex simple, persuasion; all levels of an organization up to C suite. - Proficient with Microsoft Office applications. - Strong attention to detail and ability to organize. - Must be able to work independently, as well as within a team environment. - Prior experience with ticketing systems and change management processes. - Strong customer service track record. - Knowledge of Information Technology Infrastructure Library (ITIL) processes, previous management and project management experience, and participation in previous systems implementations, preferred. - Demonstrated sound judgment and appropriate escalation. Requirements - Ability to take on-call rotations outside of core business hours, including nights and weekends. - Ability to travel up to 10% to Nordic Home office in Madison, WI. Benefits - Nordic is an equal opportunity employer. - We are committed to creating an inclusive environment for all employees and applicants. - We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. - We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Role Description This role delivers recruitment activities for the supported population, engaging with People Managers to understand their requirements and driving the end-to-end recruitment process. The TA Advisor partners with the Talent Acquisition Coordinator to provide an excellent candidate and People Manager experience. - Provide specialist technical expertise to lead both proactive and reactive Recruitment activities in accordance with MDLZ policies, standard operating procedures and guidelines. - Drive the end-to-end recruitment process, partnering with the People Manager and People Lead providing market insights and accountable for candidate experience, including tracking, assessment, feedback and offer (for externals) and assists with internal offers as needed. - Work with People Managers to establish business requirements and to determine applicant requirements, leads and coaches managers throughout process to drive identification, selection and landing of best talent. - Work with TA Coordinator to deliver the end-to-end recruitment process for candidates. - Source the best candidates for vacancies using a range of mediums and channels - owning the creation and execution of a sourcing strategy to generate both active and passive talent for current and future vacancies. - Act as a candidate relationship manager during hiring processes for immediate needs while proactively building talent pools for future hiring needs and provide high-touch support for key Recruitment moments that matter to candidates and hiring. - Collaborate with BU Talent Acquisition Lead and/or TA Lead to understand and implement processes, drive continuous improvement and provide quality service. - Drive operational efficiency with a focus on continuous improvement, candidate and hiring manager experience and meeting SLAs. - Support BU TA Lead and/or TA Lead with candidate and hiring manager satisfaction monitoring and implementing continuous improvement initiatives. Qualifications - Experience in talent acquisition processes and channels with dedicated and specialised expertise in sourcing, assessment, matching, selling and closing capabilities. - Expertise in local market knowledge, the most effective sourcing channels, industry networks, and competitive landscapes to drive efficiency in recruitment process. - Strong stakeholder management, collaboration and influencing skills. - Good written and verbal communication skills. - Drive for results & customer service orientation. - Strong project and vendor management skills, ability to lead complex projects and pro-actively manage work and drive continuous improvement. Benefits - The base salary range for this position is $97,300 to $133,815; the exact salary depends on several factors such as experience, skills, education and location. - This position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. - Health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. - Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company. - No Relocation support available, however for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy. Company Description The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. - We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.