• Contributes to the successful execution of clinical trials through driving the performance of clinical trial sites with cross-functional coordination and communication for assigned trials • Supports process improvement and innovation projects • Oversees clinical site performance and ensures consistency in site management for assigned trials by providing support and guidance to CRAs and In-House CRAs, including review of monitoring visit reports, site metrics, and data trends to ensure quality and compliance • Coordinates and drives site start-up/activation activities, including the deployment of Site Selection Visit (SSV)/Site Initiation Visit (SIV) training tools and materials • Drives US monitoring activities in accordance with the Monitoring Plan as well as Risk-Based Quality Management (RBQM) principles including coordination of deliverables for database lock (DBL) and site/trial closure • Supports internal audits and health authority inspections in collaboration with the Trial Manager, including inspection readiness activities and the development of corrective/preventative action plans • Develops trial-level site communications inclusive of key updates and information

• Answer member questions and requests via phone and email • Assist with donor research and prospecting • Assist with grant operations and cataloging • Assist with donor cultivation and stewardship • Assist with the tracking of programmatic allocation via joint costs • Create and assist with sending thank you letters • Assist with updating and maintaining our donor database • Provide support in editing development materials, including our donor newsletter and annual report • Provide general administrative support for the Development Department • Additional duties may be assigned consistent with the responsibilities and qualifications in this job description.

Role Description The Credentialing and Enrollment Specialist helps us achieve our mission by ensuring our clinicians are properly credentialed and enrolled in payor networks to care for our patients. The responsibilities include: - Timely submission of credentialing and re-credentialing of Ophelia’s providers. - Enrollment of Physicians, Nurse Practitioners, and Physician Assistants in managed care organizations and government payors such as Medicare and Medicaid, as well as many commercial plans. - Maintaining accurate provider records within various databases, including CAQH and payor portals. The L&C Specialist works with a team of other specialists and collaborates closely with Clinical Operations, Billing, and Contracting teams to ensure our patient care functions smoothly. The role reports to the Licensing and Credentialing Team Lead. In this role, you will: - Review provider initial and reappointment credentialing applications, ensuring compliance with industry standards. - Conduct primary source verification and coordinate the credentialing committee review process. - Ensure new and renewed license, DEA, and CSR requests are submitted promptly. - Follow up directly with providers to gather missing or incomplete information for enrollment submissions. - Submit enrollment packets to payors (MCOs, Medicare, Medicaid) in an accurate and timely manner. - Monitor enrollment status and address any delays by following up with payors to expedite credentialing approvals. - Enter and maintain accurate provider enrollment data in internal and external databases, including CAQH and payor portals, by updating demographic information, practice locations, termination of providers, and other maintenance forms as required. - Act as a point of contact between providers, payors, and internal teams to resolve issues related to credentialing, enrollment, and reimbursement. - Other duties as assigned. Qualifications - Associates degree or equivalent combination of education and experience. - 3-5 years of working experience in a credentialing and enrollment setting. - Knowledge of multi-state/national provider credentialing and/or enrollment. - Experience with PECOS/Medicare and/or state Medicaid enrollment platforms. - Knowledge of Google Workplace/Microsoft office or other task management suites. - National Association of Medical Staff Services (NAMSS), Certified Provider Credentialing Specialist (CPCS) certification a plus. Benefits - Competitive medical, vision, and health insurance (many plans are fully covered for the employee!). - Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure. - 10 company holidays. - Work From Home Stipend. - 401k Contribution Platform. - Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

• Drives sales in assigned territory • Engages with customers both face-to-face and virtually • Develops and implements effective business and territory call plans • Effectively builds rapport and relationships with customers in both live and virtual environments • Utilizes existing and ever-changing digital tools for successful customer engagement • Leverages internal reports and analytics to assist with strategic business opportunities • Compliantly educates providers on unbranded and branded product value propositions • Demonstrates strong teamwork capabilities to collaborate effectively across the organization • Completes all administrative expectations on time and compliantly