Role Description Ce poste coordonne le flux de documentation de l'agent au bureau, aux notaires et autres sociétés immobilières impliquées dans le contrat. Cela nécessite une attention maximale aux détails et des compétences organisationnelles élevées. Cette personne doit accorder une grande attention aux détails du contrat et au flux d'informations. eXp Realty est un environnement au rythme extrêmement rapide et les candidats doivent être extrêmement organisés et capables de gérer leur temps efficacement. - Seul responsable de l'exactitude du traitement des fichiers de transaction à partir du moment où la transaction est conclue jusqu'à la clôture. - Traitement supplémentaire des contrats d'inscription si nécessaire. - Passez en revue les contrats et les documents d'accompagnement dans eZmax, effectuez la saisie de données dans BackOffice et Skyslope, calculez les commissions avec précision, vérifiez les données MLS. - Traiter tous les types de transactions, y compris, mais sans s'y limiter : résidentielles, commerciales, baux, accords de service/frais, références, annulations. - Demandez des documents supplémentaires aux courtiers/agents si nécessaire. - Confirmez que tous les documents requis sont dans eZmax et faites un suivi avec les courtiers/agents lorsque des documents sont manquants. - Transmettre des instructions/factures précises et les documents d'accompagnement aux notaires et aux agences en temps opportun. - Signaler les problèmes en suspens au chef d'équipe provincial des transactions. - Suivez toutes les procédures décrites par le chef d'équipe. - Maintenir les e-mails de transmission personnels et centraux, répondre aux courtiers / agents, au personnel et aux demandes externes de manière rapide et professionnelle. - S'assure que les fichiers ont l'approbation finale (validation) par le DA. - Communiquer avec le service des versements pour faciliter l'envoi des fonds aux notaires et la remise des commissions aux courtiers/agents et agences, si nécessaire. - Assiste à : orientation/formation, formation CANAFE, réunions d'équipe, réunions provinciales et nationales et à toute séance de formation mensuelle avec l'équipe des transactions. Qualifications - Doit être bilingue en anglais et en français. - 1+ années d'expérience dans le traitement des transactions immobilières préférable. - Expérience en informatique indispensable. - Connaissance de base des exigences de l'OACIQ et des transactions immobilières canadiennes et des processus provinciaux. - Connaissance de Google Docs & Sheets, et eZmax est un atout. - Doit être responsable, fiable et digne de confiance. - Axé sur les tâches, organisé, fait attention aux détails, suit les systèmes, travaille en équipe. - Capacité à établir des relations avec les courtiers/agents, notaires, DA, collègues. - Fonctionne bien dans des contraintes de temps et dans un environnement au rythme rapide. - Restez adaptable et prêt à aider si nécessaire lorsque le conseil désigné est modifié ou que la gamme est élargie par le chef d'équipe ou le gestionnaire de transactions. - Capable d'effectuer plus de 100+ transactions dans le cadre du processus. - Diplôme d'études secondaires / GED requis. - Maîtrise écrite et verbale de l'anglais et du français. Requirements - High School Diploma/GED required. - 2+ years of experience in real estate transactions processing required. - Computer experience essential. - Legal Real Estate conveyancing experience strongly preferred. - Basic knowledge of the Canadian Real Estate Transaction requirements & provincial processes. - Knowledge of Excel, Transaction Desk, Publisher, PowerPoint, LoneWolf an asset. - Must be responsible, dependable and trustworthy. - Task-oriented, organized, pays attention to details, follows systems, team-worker. - Ability to build relationships with Agents, Lawyers, Notaries, Managing Brokers. - Works well under time restraints and in a fast paced environment. - Able to carry upwards of 200-300 transactions within the process. - Ability to process a minimum of 35 new deals per week within their assigned board(s). - Bilingual (English/French). Benefits - We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp world. - This role is work-from-anywhere in Quebec, Canada. EEO Statement eXp Realty and its affiliated companies are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.

Role Description Provides analyst support for compliance activities. Seeks to ensure the organization adheres to regulatory requirements, industry standards, and Molina internal policies, and prevent and/or detect violation of applicable laws and regulations, and protect the business from liability, fraudulent or abusive practices. - Supports day-to-day operations/initiatives of the compliance function. - Provides technical expertise for Molina interdepartmental regulatory and legislative interpretation inquiries. - Facilitates health plan compliance-related required reporting. - Interprets and analyzes Medicare, Medicaid and Medicare-Medicaid Plan (MMP) required reporting. - Creates and maintains monthly and quarterly key performance indicator (KPI) reports. - Supports the regulatory memorandum distribution process. - Manages compliance incidents and related processes, including associated corrective action plans (CAPs). - Responds to legislative inquiries/complaints (state/federal insurance regulators, congressional inquiries, etc.). - Coordinates site visits for state/federal regulators. - Leads large, complex compliance-related projects to achieve compliance objectives. - Interprets and analyzes state and federal regulatory manuals, and supports revision process as needed. - Interprets and analyzes federal and state rules and requirements for proposed and final rules. - Coordinates comments relating to federal notices of proposed rulemaking. - Manages Centers for Medicare and Medicaid Services (CMS) user access. Qualifications - At least 2 years of compliance and/or audit-related experience, or equivalent combination of relevant education and experience. - Knowledge of health care regulatory frameworks. - Detail-oriented; skilled in documentation review. - Data analysis skills, and ability to generate reports. - Ability to work independently and set/manage priorities. - Ability to collaborate in a cross-functional highly matrixed organization, and interact with internal/external stakeholders, including regulators. - Effective verbal and written communication skills. - Microsoft Office suite and applicable software program(s) proficiency. Requirements - Certified in Healthcare Compliance (CHC). - Experience with risk assessment methodologies. - Knowledge of internal control frameworks. Benefits Molina Healthcare offers a competitive benefits and compensation package. Company Description Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Role Description We are seeking an Operations Analyst to support Workforce Management (WFM) and real-time operations within our contact center environment. This role is responsible for monitoring call volume, agent adherence, and staffing levels to ensure the daily scheduling plan is executed effectively and service level objectives are achieved. The ideal candidate is analytical, detail-oriented, and comfortable working in a fast-paced environment where operational decisions must be made quickly. You will work closely with leaders, supervisors, and employees to support day-to-day contact center operations while providing reporting, performance monitoring, and operational insights. What You’ll Do - Monitor real-time contact center performance, including call volume, queue activity, service levels, and agent adherence - Manage execution of daily workforce schedules and identify staffing adjustments as business needs change - Communicate real-time operational updates and recommendations to leadership teams - Monitor performance metrics and notify leadership of operational risks, service level concerns, or staffing challenges - Support workforce management activities by tracking adherence, attendance, schedule compliance, and productivity metrics - Collect, maintain, and analyze operational data to support performance measurement and reporting - Assist in problem resolution and escalate operational issues when appropriate - Generate reports and provide business updates to support strategic and operational planning - Collaborate with supervisors, managers, and workforce management teams to optimize resource allocation - Support continuous improvement efforts by identifying trends and recommending operational enhancements - Utilize workforce management and telephony systems to monitor performance and support business objectives - Maintain accurate records and ensure data integrity across reporting and workforce management tools Qualifications - Experience in contact center operations, workforce management, scheduling, or operational analysis - Experience in business analysis, operations support, or performance reporting preferred - Experience monitoring service levels, call queues, and workforce adherence in a contact center environment - Familiarity with NICE IEX Workforce Management (WFM) systems preferred - Familiarity with Cisco ACD or similar contact center telephony platforms preferred - Strong analytical and problem-solving skills - Experience using Microsoft Office, particularly Excel, for reporting and data analysis - Ability to interpret operational metrics and provide actionable recommendations - Strong communication and stakeholder management skills - Ability to work effectively in a fast-paced environment and manage multiple priorities Benefits - Competitive salary and performance-based bonuses - Comprehensive benefits package - Career development and training opportunities - Flexible work arrangements - Dynamic and inclusive work culture within a globally renowned group - Private Health and Dental Insurance - Pension Plan - Meals tickets - Life Insurance Please note: CVs must be submitted in English. Applications in other languages will not be considered.

Role Description This position will provide technical support for all internal and external users with their computer issues. - Answer first and second level support questions and escalate the rest to senior resources. - Provide excellent customer service. - Provide technical support for hardware/software. - Provide support for end users on internally used applications. - Provide remote telephone support. - Use help desk software to document problems and track them until resolution. - Provide management with information regarding support activities. - Troubleshoot complex software/hardware problems and provide solutions. - Track corporate assets. Qualifications - At least two (2) years of relevant experience with helpdesk or PC support related tasks. - Excellent written and verbal communication skills, with an excellent telephone manner. - Strong interpersonal skills and ability to interact with people at all levels. - Experience with MS Office 365 (including Outlook), Windows 10, phone systems, iPhones, PC imaging and deployment, printers, etc. Requirements - A+ Certification preferred. - Bachelor's Degree preferred. Benefits - Remote first work environment. - Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members. - Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision). - Additional buy-up options for Short- and Long-Term Disability and Life Insurance. - 401(k) with an employer match up to 3.5% available after 60 days. - Community Service Day to give back and support what you love in your community. - 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like. - Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work. - Tuition Reimbursement for accredited degree programs. - Paid New Parent Leave that can be used for adoption or birth. - Pet insurance to protect your furbabies. - A robust mental health benefit and EAP service through Spring Health to support you when you need it most.