Title: Member Resolution Associate/Retention - 100% Remote Location: AL-Montgomery Job Description: Overview Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com . Responsibilities Summary:   As a Customer Retention Representative, you will respond to escalated customer service issues and cancellation requests. You will address customer requests to cancel service and seeks to resolve customer dissatisfaction. You are responsible for Communicating and reinforcing the value and benefits of products and services. Responsibilities:   - Responds to escalated customer service issues and cancellation requests received via phone or written correspondence (e.g., fax, e-mail, letter). - Addresses customer requests to cancel service and seeks to resolve customer dissatisfaction. - Investigates, researches, and adapts solutions where possible to meet the customer's needs and retain the customer. - Communicates and reinforces the value and benefits of products and services to customers. - Analyzes customer product and/or service plans to determine potential price concessions. - Maintains an acceptable customer retention percent rate while following policy and procedural guidelines. - Maintains general knowledge and awareness of marketing campaigns and offers for use in retaining customers (e.g., product conversion). - Tracks customer feedback and provides to management. - May assume other duties as applied. Qualifications - Minimum Education, Licensure and Professional Certification requirements:  High school diploma or general education degree (GED) required - Minimum Experience required: 3years of customer service experience and/or training required Required Skills:    -  Must have internet access with minimum 4.6Mbps upload/download speeds - Customer service and conflict resolution skills - Written and verbal communication skills, including influencing and persuading - Knowledge of and ability to apply contractual terms and concepts - Knowledge of policies and procedures - Computer skills (Microsoft Word, Excel, Outlook) - Attention to detail - Analytical skills - Organizational and time management skills Preferred Skills:    -  Empathy - true empathy exhibited while on the job in this role builds authenticity and positive rapport with worried, uncertain, and irate customers. - Organization - Varied organizational skills like notetaking, time management, and prioritizing help agents handle daily workloads. - Leads conversations with positivity and control - leads members to identified outcome and controls the conversation in a positive fashion. Other/State Specific This role pays $16.63 plus job based incentive , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location. At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more. Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan. Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor. Job Locations US | US-AL-Montgomery | US-AR-Little Rock | US-FL-Tallahassee | US-GA-Atlanta | US-IN-Indianapolis | US-IA-Des Moines | US-ID-Boise | US-MI-Lansing | US-KY-Frankfurt | US-DE-Wilmington | ... ID 2026-4119 Category Customer Service/Support Type Full Time Company AHS American Home Shield Corp

Role Description MERIT is seeking a full-time entry-level Imaging Quality Control Specialist I to accomplish the day-to-day operations of data quality evaluation and accurately and competently administer activities regarding assigned studies. Primary functions include: - Processing clinical trial data in the EXCELSIOR™ cloud application environment - Performing data upload, error resolution, clinical data analysis - Reader duties as assigned - Data quality evaluation functions according to MERIT and/or study-specific procedures and Good Clinical Practices (GCP) Essential Duties and Responsibilities: - Clinical Data Review Duties: - Initial clinical data check-in (review) and quality control - Issue and review data queries to ensure completeness and accuracy of response relative to other data - Evaluate images per modality, training, and project-specific requirements as assigned - Provide additional support to MERIT Reading Center as applicable - Study-Related Duties: - Understand the EXCELSIOR™ product, protocol, and conduct of clinical trials in sufficient detail to adequately discuss tasks with study team members - Organize and prioritize work assignments to complete assignments and tasks on time, with quality - Apply creative approaches and ideas to solve problems maximizing effective use of appropriate resources - Independently process clinical data from start-up through study closeout; prioritizing work to meet project timelines - Provide customer service for the EXCELSIOR™ software application related to responsibilities - Follow regulatory guidelines regarding Protected Health Information (PHI) - Other: - Comply fully with company policies and Standard Operating Procedures (SOPs) - Monitor own work to ensure quality and completeness - Ability to prioritize tasks by order of importance and deadlines - Strong attention to detail including identifying and correcting errors swiftly - Ability to work with limited supervision Qualifications - Minimum of a high school diploma or equivalent - One (1) year of work experience in a health-related, biological science, computer science, data entry, customer service, or business management - Advanced education is preferred and may be required for some duties - Strong interpersonal and organizational skills - Excellent attention to detail - Ability to follow direction and assess company needs - Computer skills including proficiency in Microsoft Office software - Ability to project a professional attitude and image appropriate for the work environment - Ability to participate and contribute in a team environment - Clear, concise, and effective oral and written communication Requirements - None Benefits - 401(k) Retirement Match - Dental insurance - Disability insurance - Health insurance - Life insurance - Paid time off - Vision insurance

Role Description Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. Customer Advocacy at Cribl is all about turning customer success into momentum for our customers, for our field teams, and for the market. The team helps identify, shape, and activate real customer stories across sales, events, brand, demand generation, community, and thought leadership so that customer proof is easier to find, easier to use, and more impactful. In this role, you’ll get hands-on experience bringing this work to life. You’ll support projects that make customer proof more usable and reusable across the business, including: - Improving customer reference data - Preparing content for AI and LLM consumption - Building AI workflows that enable our GTM teams to move faster - Creating scalable foundations for customer storytelling programs, like CriblCon You’ll also get exposure to how a modern advocacy team operates cross-functionally, strategically, and with a deep focus on customer value. At Cribl, customer stories are not side assets; they are a core part of how we build trust, credibility, and market momentum. This internship is designed to provide hands-on experience in marketing, process development, program support, and exploratory work. You’ll have clear guidance, exposure to the broader team, regular feedback, and the opportunity to present your work at the conclusion of the internship. You’ll leave with a stronger understanding of customer advocacy, cross-functional marketing, content operations, and how companies build scalable customer-led growth motions. Crucially, you will build AI fluency, moving beyond simple tool usage to learning how to design and implement AI workflows that streamline GTM processes, preparing you to be a leader in the AI-era workplace. This is a 12-week internship scheduled for 35 hours per week. As An Active Member Of Our Team, You Will: - Organize and tag customer stories, quotes, and case study content so field and marketing teams can quickly find the right proof for the right moment. - Help repurpose and build customer content into structured snippets, prompts, templates, and other formats that are easier to use in AI and LLM-driven workflows. - Clean up and enrich customer reference data in Salesforce, including referenceability status, product, industry, and use case metadata. - Analyze key friction points in manual processes to propose and prototype AI workflows for tasks like advocate identification and case study production. - Support customer speaker workflows for CriblCon, including tracking, coordination, and materials support. - Document and improve workflows so GTM teams can easily request, discover, and activate customer proof in their day-to-day work. - Partner across advocacy, marketing, and adjacent teams to help scale customer-led storytelling and advocacy programs. Qualifications - A BA or BS degree from an accredited college or university (graduated in 2026), ideally in marketing, communications, or similar. - Strong attention to detail and an instinct for organizing content, systems, and workflows. - Excellent written communication skills and an interest in storytelling, content strategy, or customer marketing. - Curiosity about how customer voice influences brand, pipeline, and go-to-market success. - Comfort working in spreadsheets, systems, and structured processes without losing sight of the bigger story. - A collaborative, proactive approach and excitement about learning in a fast-moving environment. - Proactive interest in leveraging AI to design and optimize workflows. Requirements - Hourly rate: $25 - $30 Benefits - #LI-KM1 - #LI-Remote Company Description Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us .

Title: Logistics & Customer Service Specialist - Latin America Location: Los Angeles United States - temprop="jobLocation" itemscope="" itemtype="http://schema.org/Place">Los Angeles, CA, USAEmployees work in a hybrid mode - temprop="employmentType">Full-time - Compensation: USD 36.06 - USD 38.46 - hourly Job Description: It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth''s Finest Water and is sold worldwide. FIJI Water is committed to doing business responsibly and seeking opportunities to make a difference. This means investing in sustainability, the environment, and local communities to enable positive change. FIJI Water is seeking a Logistics & Customer Service Specialist to support Latin America markets in a role where global logistics meets exceptional customer experience. You'll manage complex international shipments, ensuring seamless execution while delivering proactive, high-touch service. If you thrive in a fast-paced environment where precision, problem-solving, and relationship-building matter, this is your chance to make a global impact. This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday. - Manage customer orders for Latin America markets, including direct shipments from Fiji and warehouse orders from U.S. distribution centers - Serve as the primary point of contact for Latin America customers, ensuring timely, accurate, and professional communication - Process customer orders, changes, and rush requests, confirming feasibility and execution timelines within 24 hours - Prepare and manage all required international shipping and export documentation, including ITNs and booking requests - Track international shipments end-to-end and provide regular status updates to customers - Coordinate with Planning, Transportation, Drayage, Ocean Freight, Finance, and Compliance teams to ensure smooth shipment execution - Monitor inventory availability at U.S. warehouses and support customers during potential out-of-stock situations - Work with freight forwarders to manage shipment timelines, sail dates, and delivery commitments - Identify recurring issues and recommend process improvements to enhance service quality and operational efficiency - Provide backup logistics and customer service support for international regions including Asia, Australia, and EMEA, and escalate complex issues to the Sr. Manager, International Logistics - 2+ years of experience in international logistics, customer service, order management, or supply chain operations - Experience managing international shipments and coordinating with freight forwarders - Working knowledge of export and shipping documentation, including ITNs, booking requests, and customs paperwork - Ability to manage both direct shipments from international origins and orders fulfilled from U.S. warehouses - Strong organizational and problem-solving skills with high attention to detail - Ability to manage multiple orders and priorities while meeting deadlines - Clear and professional written and verbal communication skills - Strong Excel skills (data analysis, formulas, pivot tables) and proficiency in Microsoft Office - Experience using ERP or order management systems (Oracle preferred but not required) - Ability to work independently and collaborate effectively with cross-functional teams - Experience supporting Latin America or global markets is a plus - Spanish or other foreign language skills are a plus, but not required - Bachelor's degree in Logistics, Supply Chain, Business, Finance, or a related field Pay Range: $36.06 - $38.46 an hour and may include a discretionary bonus. Final compensation will be dependent upon skills & experience. - Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: - 24/7 online physician consultations - virtual mental health resources - life coaching - engaging employee community groups - cash rewards for healthy habits and fitness reimbursements - library of on-demand fitness videos - Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. - Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. - Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. - Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. - Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California's Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE's "100 Companies That Care" list and was named one of Fortune magazine's 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com. - Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. FIJI Water, natural artesian water bottled at the source in Viti Levu (Fiji islands), is the No. 1 premium imported bottled water in the United States. FIJI Water is the water of choice among discerning consumers and top chefs. Widely available at fine restaurants and hotels, all major retail channels and through a convenient home/business delivery service, FIJI Water has expanded globally to more than 90 countries. To discover Earth's Finest Water, please visit www.fijiwater.com, like us on Facebook, or follow us on Instagram or Twitter. FIJI Water is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com. The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. #LI-DNI EEO is the law - click here for more information