• Build and maintain relationships with a portfolio of clients and ensure customers needs are the driving force behind every priority, decision, and activity • Responsible for a full and/or complex account load • Speak with customers to understand and articulate user problems that Team Velocity is uniquely positioned to solve, while triaging and prioritizing bugs and issues • Execute monthly reporting with your customer to ensure a healthy and satisfied relationship. Reporting capabilities include, KPIs (engagement rates, lead submissions, and behavior), Google Analytics, Search Engine Optimization (including SME where applicable), and priorities and expectations provided by the customer • Assess, prioritize, and present new feature requests received from your customers to leadership • Communicate priorities, timelines and deadlines to the customer demonstrating responsiveness and providing guidance they need, not just what they ask for • Leverage Salesforce to create product backlogs, track cases, and monitor team efficiency • Work with your Customer Success counterparts to drive portfolio application growth via opportunities for upsell, expansion and upgrades, to ultimately increase the lifetime value (LTV) of your customer • Responsible for external client retention by working independently to effectively managing the progress and results of all accounts assigned within their portfolio • Collaborate with inter-departmental divisions (digital, creative services, etc.) coordinating priorities and requests needed to support both reactive and proactive support, and to provide streamlined service for the dealer • Provide recommendations regarding site performance and enhancements in the form of creative services, third-party advisements, design responsiveness, and more

• Build and maintain relationships with a portfolio of clients • Ensure customers needs are the driving force behind every priority, decision, and activity • Responsible for a full and/or complex account load • Speak with customers to understand and articulate user problems that Team Velocity is uniquely positioned to solve • Triaging and prioritizing bugs and issues • Execute monthly reporting with your customer to ensure a healthy and satisfied relationship • Reporting capabilities include, KPIs (engagement rates, lead submissions, and behavior), Google Analytics, Search Engine Optimization • Assess, prioritize, and present new feature requests received from your customers to leadership • Communicate priorities, timelines and deadlines to the customer demonstrating responsiveness • Leverage Salesforce to create product backlogs, track cases, and monitor team efficiency • Work with your Customer Success counterparts to drive portfolio application growth • Responsible for external client retention by working independently to effectively managing the progress and results of all accounts assigned within their portfolio • Collaborate with inter-departmental divisions (digital, creative services, etc.) • Provide recommendations regarding site performance and enhancements

• Serve as the primary point of contact for client engagements, managing relationships, expectations, scope, and overall customer satisfaction throughout the project lifecycle. • Develop compelling, answer-first business narratives by translating complex commercial challenges into structured, executive-level presentations and strategic recommendations. • Establish high standards for presentation quality by guiding the development of visually impactful, consulting-grade deliverables and providing clear direction to design teams. • Translate business requirements into structured project plans, defining analytical needs, deliverables, timelines, and success criteria for delivery teams. • Lead and coordinate cross-functional teams, including analysts, designers, and project contributors, ensuring seamless collaboration and timely project execution. • Facilitate client meetings, business reviews, workshops, and executive presentations while confidently addressing questions, feedback, and evolving business needs. • Review analytical outputs, challenge assumptions, and ensure insights are commercially relevant, actionable, and aligned with client objectives. • Leverage AI tools to enhance research, content development, data synthesis, presentation creation, and overall consulting productivity while promoting AI adoption across the team. • Drive continuous process improvement, delivery excellence, and operational efficiency across multiple concurrent engagements. • Support long-term account growth by identifying opportunities for expanded engagement, stronger client partnerships, and strategic consulting initiatives.

Role Description Компания в поиске помощника менеджера по маркетплейсам. Мы ищем амбициозных людей, которые готовы связать свою жизнь с профессией интернет-маркетолога и развиваться в ней. Мы обеспечиваем полное обучение в процессе работы. За каждым сотрудником со старта закрепляется индивидуальный куратор. Каждые две недели проводится контрольный срез по прогрессу обучения с обозначением дальнейших планов и задач. Индексация зарплаты - по результатам успешного выполнения. - Обучаться в процессе работы; - Помощь по ведению магазинов и рекламы на различных маркетплейсах. Qualifications - Высшее образование (любое оконченное); - Способность работать с большими объемами информации, аналитический склад ума; - Желание разбираться в тонкостях интернет-торговли и маркетплейсов; - Целеустремленность, самостоятельность, пунктуальность; - Обучаемость и самообучаемость; - Грамотная устная и письменная речь. Requirements - Опыт работы в сфере электронной коммерции или маркетплейсов; - Знание основ работы с платформами Ozon, Wildberries, Яндекс Маркет и др.; - Опыт управления рекламными кампаниями на маркетплейсах; - Опыт работы с Google-таблицами; - Диплом ведущих экономических вузов (МГУ, НИУ ВШЭ, РЭУ им. Плеханова). Benefits - Оформление: ТК РФ; - Формат: удаленно (можно в офисе в Москве); - График: 5/2, полная занятость; - Заработная плата: от 55 000 рублей до вычета налогов на время испытательного срока, далее возможен рост; - Индексация оклада по итогам испытательного срока; - Стабильная и интересная работа; - В течение года получить профессию специалиста по маркетплейсам; - В течение года дорасти до зарплаты в 100 000 рублей. Company Description Digital-агентство ПроКонтекст – одно из крупнейших в РФ агентств в сфере интернет-рекламы. Более 10 лет специализируемся на автоматизации рекламных кампаний в системах контекстной рекламы, социальных сетях и прайс-агрегаторах. Нашими клиентами являются ведущие игроки на рынке – СПОРТМАСТЕР, РОЛЬФ, АвтоМир, ИЛЬ ДЕ БОТЭ, Евросеть, ПИК, Pandora и другие.