Implementation Project Manager
Location
United States
Posted
2 days ago
Salary
$90K - $100K / year
Seniority
Senior
Job Description
Implementation Project Manager
Nobi
• Own all post-contract implementation activities for Nobi's US accounts, including staff trainings, installation oversight, customer onboarding, and post-go-live trainings. • Delegate select onboarding, training, and installation tasks to the Product Installation Specialist, while retaining overall project accountability for timelines, quality, and outcomes. • Manage all third-party vendor relationships supporting Nobi installations, ensuring work is scheduled, executed, and completed to Nobi's quality and timeline standards. • Coordinate or directly execute field service requests escalated from the Support team. • Lead remediation and upgrade efforts for existing accounts — including project planning, asset deployment coordination, and clear communication with internal and external stakeholders. • Serve as the primary implementation point of contact for customers, ensuring a smooth handoff from Sales and a seamless path to go-live. • Partner closely with the Director of Customer Enablement, Sales, and Support teams to keep every engagement on track. • Lead remediation and field service work at existing accounts, with several active projects requiring intermittent onsite presence. • Manage one direct report employee.
Job Requirements
- 5+ years of project management experience, ideally in a customer-facing implementation, deployment, or field services role.
- Experience managing third-party vendors and coordinating multi-site installation or deployment projects.
- Comfort managing a portfolio of concurrent customer engagements, including remediation and upgrade work at existing accounts.
- Strong communication and stakeholder-management skills; comfortable delegating work while retaining ownership of outcomes.
- Strong soft skills for training staff and client teams and for presenting to stakeholders — able to explain technical concepts clearly, build trust quickly, and adapt communication style to the audience.
- Experience in senior living, healthcare, or health tech environments is a plus.
- Willingness and ability to travel up to 50% of the time to customer sites across the US.
- Self-motivated and effective working in a fully remote, distributed team.
- Experience working in a HIPAA regulated work environment and the policies and procedures surrounding such.
Benefits
- 401(k) matching
- Health, Dental and Vision insurance
- Life insurance
- Short-Term Disability (STD)
- Long-Term Disability (LTD) insurance
- Paid time off
- Fully Remote Position (with up to 50% Travel requirements to customer sites)
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Global Project Manager Director
Rimini StreetRimini Street is a privately held company founded by CEO Seth A. Ravin in 2005. "Engineered for support," Rimini Street is a leading third-party service provide
Global Project Management Director Location: United States (Remote) (Preferred; other locations may be considered.) Work Arrangement: Fully Remote Employment Type: Full-time Salary: $140,000 – $200,000 annually We are actively seeking a Global Project Management (PM) Director. The role will report directly to the EVP, Global Operations of Rimini Street. Preferred location is the U.S.; other locations may be considered. This role may require periodic travel as necessary across the world. Position Summary To help execute Rimini Street’s plan to scale to $1B+/year in revenue, the EVP, Global Operations is seeking a Project Management Director. This hands-on role is an individual contributor who leads and manages very complex, typically cross-functional projects in Rimini Street. In this role you will work closely with the senior leadership team, stakeholders, and subject matter experts across groups, functions, and geographies to drive projects to completion, on-time, on-budget, and with quality. Essential Duties and Responsibilities ACTIVATE PROJECTS - Lead project sponsors and stakeholders to define initial project objectives, scope, outcomes, delivery dates, resource requirements, initial assumptions, and quality standards. PLAN PROJECTS - Establish Agile Project Playbooks in collaboration with project sponsors, and project stakeholders, and SMEs. Project Playbook includes: - Project objectives, scope, and outcomes - Project team members (executive sponsors, stakeholders, and subject matter experts) with RACI defined - Project approach / methodology - Detailed Agile project plan with schedule, milestones, deliverables, dependencies, critical path, and resource assignments/ownership - Budget - Change management / training - Issues/Risks - Assumptions - Governance (steering team meetings, status reporting, manage project changes (time, resources, scope) KICK-OFF PROJECTS - Drive project kick-off meetings with executive sponsors, stakeholders, and subject matter experts MANAGE PROJECTS - Drive / Manage execution of projects that includes: - Effective project governance (steering team meetings, status reporting, management of project changes to time, resources, scope) - Ensuring scope and objectives are achieved - Ensuring project tasks and milestones are delivered on time - Ensure deliverables meet/exceed the quality standard - Identification, tracking, and resolution of project issues / risks - Ensure project stays on budget - Ensure effective change management / training PARTICIPATE AS AN ACTIVE TEAM MEMBER DOING REAL WORK - HANDS-ON - In addition to project management, act as a stakeholder or SME that owns or actively participates in specific project plan tasks and creation of project deliverables - In addition to identification and tracking of project issues/risks, act as a stakeholder or SME that owns or actively participates in the resolution of specific issues / risks DRIVE PROJECT POST IMPLEMENTATION REVIEW - Drive post-project review to identify what went well and what needs to be improved in future projects Professional Experience and Qualifications Experience - 10+ years of experience in project management roles in enterprise technology companies, preferably in global companies with at least $500M/year in revenue. - 7+ years of experience on projects related to enterprise software and services, including product development, product introduction/launches, software implementation or upgrades, data center migration, and service offering definition and delivery. - Experience leading complex projects that span multiple functions, teams, and geographies. - Experience on projects related to introducing new products or services and/or entering new markets or segments, either in start-up environments or working for international enterprise software companies. - Experience leading cross-functional teams to address business opportunities or challenges. - Experience with agile development methodology and/or agile project management. - Experience in global companies with highly decentralized work forces. - Experience in line jobs in one or more functional roles (Sales, Marketing, Finance, IT, Operations, etc.) highly desirable. - Experience in the Oracle, SAP and SaaS marketplaces desirable. - Experience in publicly traded companies desirable. Qualifications and Skills - Outstanding Project Management skills, the ability to manage complex, multimillion-dollar projects to successful completion. - Demonstrated ability to combine strong analytical skills, qualitative analysis and people skills to solve complex business issues. - Ability to rapidly understand new business domains and become an active contributing member of a project. - Ability to integrate input across multiple dimensions and functions and synthesize into clear recommendations and actions. - Organizational skills to plan, lead, track and report on global, cross-functional projects. - Strong operational skills in executing project plans, adjusting to changes and challenges that arise to deliver on-time and on-budget. - Process-based orientation, and the discipline to define clear, viable processes and the change management required to implement. - Ability to make things happen in a cross-functional, matrixed org through relationships, influence and persuasion. - Outstanding communications skills, written, verbal and in presentations. - Strong leadership talents, exceptional attitude and spirit, and the ability to establish consensus across functional areas, and with internal customers. - Customer-centric approach and a passion for helping customers address issues and focus on improving their core business. - The passion and persistence to disrupt the status quo, introduce new technologies and drive alternative approaches to solving business challenges. - Willingness to embrace change and adapt in a rapidly evolving, fast-moving market and company. Education - Bachelor’s degree or equivalent required, Master’s or MBA desirable - Valued Certifications: Project Management Institute (PMI), Project Management Professional (PMP), Agile Project Management, Certified Scrum Master (CSM) Location Remote – U.S. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees. The general salary range for this type of role is 140k - 200k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process. Benefits for US employees include: - Medical, Dental, and Vision insurance - Disability insurance - Paid Parental Leave - 401(k) program - Generous Paid time off (PTO) We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: - Company - We dream big and innovate boldly. - Colleagues - We work with extraordinary people who create a culture of mutual respect and collaboration. - Clients - We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. - Community - We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.
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