Connect, Collaborate, Thrive: Dive into ECo's global network of entrepreneurs, fostering connections and collaboration.
Bilingual Medical Receptionist
Location
Brazil
Posted
1 day ago
Salary
$1.3K / month
Seniority
Junior
Job Description
Bilingual Medical Receptionist
Entrepreneur Cooperative
• Handle inbound and outbound phone calls, emails, and patient messages. • Professionally assist patients, providers, and healthcare staff. • Deliver exceptional customer service while maintaining patient confidentiality. • Schedule, reschedule, and confirm patient appointments. • Coordinate provider calendars and daily schedules. • Assist patients with appointment-related questions and follow-up communications. • Verify patient insurance eligibility and benefits. • Maintain and update patient demographics within EMR/EHR systems. • Keep patient records accurate and organized. • Support daily administrative workflows for healthcare providers. • Maintain reports, databases, and administrative documentation. • Assist with special projects and additional administrative responsibilities. • Collaborate with healthcare teams to ensure efficient office operations.
Job Requirements
- At least 1 year of experience supporting U.S. healthcare accounts through a medical practice, BPO, CPO, or freelance healthcare environment.
- Advanced bilingual proficiency in English and Spanish (written and verbal).
- Neutral or minimal English accent with excellent verbal communication skills.
- Experience using EMR/EHR systems.
- Experience with insurance eligibility verification.
- Strong proficiency with Microsoft Office and Google Workspace.
- Excellent organizational, multitasking, and time management skills.
- Ability to work independently in a remote environment.
- Comfortable interacting directly with patients in a fast-paced healthcare setting.
Benefits
- Fully remote opportunity
- Competitive hourly compensation
- Ongoing training and professional development
- Join a fast-growing organization supporting healthcare providers across the United States
- Long-term career growth opportunities within the healthcare industry
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