Title: Call Center Registered Nurse Location: Maitland FL US Hybrid Full time Patient Solutions Job Description: AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process. VOTED one of Orlando's BEST PLACES TO WORK two years in a row Why Choose AssistRx: - Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. - Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. - Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. - Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. - Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. - Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! The purpose of the Call Center Registered Nurse is to provide and document clinical call center services for patients. The role will also provide education and support to patients related to the product and the self-injection technique for the product. The Call Center Registered Nurse will follow all processes and call scripts established by the manufacturer for the program in order to meet all regulatory requirements. Acts as liaison between healthcare providers, patients and patient care advocates to answer clinical questions as designated in the product label. - Provide education on the product and the self-administration technique according to the call scripts provided by the manufacturer and the guardrails established by the manufacturer - Receive inbound phone calls and make outbound phone calls to patients - Support patients through injection training and education by setting proper expectations of treatment - Provide education and training to healthcare providers if designated by the program - Document all inbound and outbound calls and other activities within the program database - Other tasks as necessary Requirements Education required: · Registered Nurse (BSN or RN); valid nursing license (compact accepted) Education preferred: · BSN Years of experience required: · 2 years nursing experience combined with at least 3 years of other clinical experience. Specific type of experience required: · Computer literacy and good keyboard skills · Knowledge of Microsoft Word Products a plus Benefits - Competitive pay structure, - Matching 401(k) with immediate vesting, - Medical, dental, vision, life, & short-term disability insurance, AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

Title: Call Center Registered Nurse (Overland Park, KS) Location: Hybrid Overland Park, Kansas, United States Full time OverviewApplication Description AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process. ***VOTED one of Orlando's BEST PLACES TO WORK two years in a row*** ****WORK FROM HOME AVAILABLE AFTER 120 DAYS**** Job Details Snapshot - Location(s): 4500 W 107th St, Overland Park, KS 66207 - Work from home: The opportunity to work from home will be made available after 120 days upon goals and quotas being met at the discretion of the manager. - Visit our Website: Why Choose AssistRx: - Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. - Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. - Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. - Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. - Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. - Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! The purpose of the Call Center Registered Nurse is to provide and document clinical call center services for patients. The role will also provide education and support to patients related to the product and the self-injection technique for the product. The Call Center Registered Nurse will follow all processes and call scripts established by the manufacturer for the program in order to meet all regulatory requirements. Acts as liaison between healthcare providers, patients and patient care advocates to answer clinical questions as designated in the product label. - Provide education on the product and the self-administration technique according to the call scripts provided by the manufacturer and the guardrails established by the manufacturer - Receive inbound phone calls and make outbound phone calls to patients - Support patients through injection training and education by setting proper expectations of treatment - Provide education and training to healthcare providers if designated by the program - Document all inbound and outbound calls and other activities within the program database - Other tasks as necessary Requirements Education required: · Registered Nurse (BSN or RN); valid nursing license in Kansas Education preferred: · BSN Years of experience required: · 2 years nursing experience combined with at least 3 years of other clinical experience. Specific type of experience required: · Computer literacy and good keyboard skills · Knowledge of Microsoft Word Products a plus · Case Management experience · Care Coordination experience Benefits - Competitive pay structure, - Matching 401(k) with immediate vesting, - Medical, dental, vision, life, & short-term disability insurance, AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

• CALL CENTER - VENTAS - VOZ / 100% REMOTO • REALIZAR VENTAS A CLIENTES INTERESADOS C2C

Role Description We are recruiting for a mission-driven Scheduler I, Call Center Part Time 20 Hours Remote but must reside in Denver metro area to join our team! Under close supervision, serves customers by answering incoming calls utilizing Denver Health and Departmental policies/processes to resolve customer requests and directing calls to the appropriate area when necessary. Responsible for effectively screening/identifying customer requirements and taking appropriate action based on this information. Provides assistance to Denver Health staff by collecting demographic, medical complaint and key information required to facilitate appropriate patient care and call resolution. Completes computerized patient scheduling, collection of comprehensive demographic and insurance information required to facilitate timely and accurate billing of services, obtainment of pre certification authorization and benefit information necessary for payment. - Answers all calls in a courteous, respectful and helpful manner utilizing interpretation services to facilitate customer communications; performs information lookups using all sources of data to provide rapid, accurate call resolution. (20%) - Understands standardized scheduling, rescheduling, and cancellation guidelines. Schedules to appropriate provider according to patient request, provider direction, and availability according to preset approved scheduling guidelines. (20%) - Maintains continuity of work operations by documenting and communicating actions, completes activity reports and communications upon request for various Departmental functions and initiatives; keeps equipment operational by following established procedures and reporting malfunctions. (20%) - Determines requirements by working with customers; answers inquiries by clarifying desired information, researching, locating and providing information; taking action based on this information either to resolve the customer’s request or transfer appropriately. (15%) - Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%) - Educates customers on additional services by recognizing opportunities to enhance the customers experience and meet their needs; informs and guides patients to resources. (15%) - Proficient in gathering, verifying and updating demographic, financial, guarantor, insurance and patient information for new and existing patients within the practice management/electronic health record and various Denver Health computer applications. (15%) Qualifications - High School Diploma or GED Required - 1-3 years of customer service or healthcare experience Required Requirements - Familiar with a variety of healthcare concepts, practices, and procedures. - Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills. - Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures. - Knowledge of Commercial Insurance referral and authorization process is preferred. - Ability to perform basic math. - Able to type 40wpm. - Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems. Benefits - Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays - 100% paid parental leave up to 6 weeks - Immediate eligibility for retirement plans with employer contribution up to 9.5% - Generous medical, dental, vision plans in addition to employer paid disability and life insurance. - Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center - Free RTD EcoPass (public transportation) - Childcare discount programs & exclusive perks on large brands, travel, and more - Tuition reimbursement & assistance - Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways - Professional clinical advancement program & shared governance - Public Service Loan Forgiveness (PSLF) eligible employer + free student loan coaching and assistance navigating the PSLF program - National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer