Title: Team Supervisor - Evening Shift, Nancy Page Crisis/IRTS, Minneapolis, MN Location: MN-MINNEAPOLIS Overview Salary Range $62,000.00 - $64,500.00 Salary Position Type Full Time Description People Incorporated Mental Health Services is seeking a Team Supervisor to help lead our team at Nancy Page Crisis/IRTS a hybrid crisis and IRTS treatment model that meets the community’s needs by providing short-term crisis stabilization services in the same setting program in the vibrant Twin Cities Metro Area. Our community-based programs provide critical mental health support to individuals in underserved communities. This program integrates mental health, medical, and substance use care in an inpatient, 24-hour, supervised setting. These services help individuals who are experiencing a mental health crisis or have acute mental health symptoms. This position is responsible for creating an inclusive and collaborative work environment to ensure coordination of quality program services, and the supervision and engagement of assigned staff. This role will also provide direct client care as outlined by program needs which include developing therapeutic alliances, conducting comprehensive assessments, and treatment planning as needed. Schedule: Full-Time (1.0 FTE) | Evening Shift: Monday, Wednesday, Thursday, Friday and Saturday 4pm-12:30am Location: Nancy Page: 245 S. Clifton Ave., Minneapolis, MN 55403 Hiring Range: $62,000 - $64,500/salary, depending on qualifications and experience, plus $1,000 hiring bonus for external candidates. People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions. Main Job Duties: - Responsible for hiring, staffing, and developing assigned employees to provide safe and high-quality services to clients consistent with our organization's culture and values. - Responsible for the support and provision of quality client services to meet client needs. - Understand the program standards (legal/regulatory and billing requirements) and organizational policies to ensure the implementation of compliance standards and organizational policies. - Take corrective action when program standards or organizational policies are not met or are at risk of not being met - Understand financial data and indicators, including program budget, to make sound business decisions that support the program to ensure budget targets are met. - Support the organization’s Mission, Vision, and Values as well as program and organizational policies, procedures, and service standards, ensuring staff understands and integrates accordingly. Qualifications Required Qualifications: - Bachelor’s Degree in the behavioral sciences or related field (i.e., social work, psychology, marriage, and family therapy from an accredited college or university) AND - Two years or 4,000 hours of prior experience in the human services field with a preference towards experience providing services to individuals with mental health symptoms AND - 0-1 year of prior supervisory or leadership experience or ability to complete L2L training. OR - In lieu of a bachelor’s degree, 6,000 hours of experience providing direct mental health care service AND - 0-1 year of prior supervisory or leadership experience or ability to complete L2L training. Preferred Qualifications: - Strongly prefer a current clinical license as a mental health professional in the State of Minnesota (LP, LPCC, LICSW, or LMFT) with no restrictions OR current unrestricted LADC license as permitted by program requirements. - OR proof of current clinical licensure as described above within 60 days of employment Benefits: - Accrue up to 4 weeks of PTO/ESST, plus company-designated holidays and floating holidays - 403(b) Retirement Savings Plan with a 3% employer-match - Multiple health and dental insurance plan choices available - Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time - Employer-paid Short & Long-Term Disability Insurance & Life Insurance - Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities - Eligibility for state and federal loan forgiveness programs We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment. People Incorporated is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. People Incorporated values a diverse workplace and strongly encourages all qualified individuals to apply.

• Lead the full onboarding lifecycle for new institutional clients, from kickoff through transition to long-term support teams • Coordinate onboarding communications with clients, third parties, and cross-functional internal teams via email, phone, and virtual meetings to drive alignment and progress • Partner with subject matter experts to facilitate onboarding activities and enable effective transfer of role-specific knowledge • Review complex institutional client organizational structures and fund family hierarchies across globally domiciled funds to support accurate onboarding and setup • Gather required information, supporting documentation, and data to enable successful onboarding • Track onboarding milestones, identify bottlenecks, and drive timely resolution to maintain progress • Provide regular onboarding status updates to management and escalate issues as appropriate • Recommend and support process improvement initiatives to enhance speed, operational efficiency, and client experience • Maintain ongoing client communication post-onboarding to manage updates to client structures and fund hierarchies • Update and maintain client structures and fund hierarchies in internal systems and communicate changes to relevant internal teams • Provide cross-functional departmental support through cross-coverage and ad hoc assignments as needed.

Role Description At Global Expansion, we are passionate about delivering a Global EOR solution that provides an exceptional employee experience and a streamlined, cost-effective solution for our clients. We are experiencing rapid growth and are looking for focused, positive, and energetic people to join our global team. We are building a team that is laser-focused on delivering the best Global EOR solution on the market and would love for you to join us. Onboarding Support: - Manage the end-to-end employee onboarding process by collaborating with the Client, Employees, and In-country partners to ensure a seamless and efficient onboarding experience for all stakeholders involved. - Establish and maintain productive and effective relationships with Clients, Employees, Local Partners, and key internal departments to ensure the delivery of services in accordance with the Client's agreed scope. - Ensure that all onboarding documentation and systems are accurate, current, and fully aligned with the client's expectations and requirements. - Schedule and lead introduction meetings and onboarding presentations with employees, coordinating internal teams and providing GX1 system access. - Guide and support new employees during the initial phase of their employment, ensuring they receive comprehensive information about company policies, procedures, and resources, while maintaining clear and professional communication and updates regarding onboarding processes. - Act as an SME (Subject Matter Expert) for topics such as Employment, Immigration and General queries, using the Local Partners and internal information for knowledge and guidance. - Provide guidance and support in resolving policy and/or contract exceptions requested by Clients/Employees; offering well-considered recommendations. Onboarding Management: - Establish clear expectations with the client and employee regarding the timelines for onboarding, ensuring that all aspects of the client's expectations are considered in relation to the limitations of the locations. - Utilize the Contract Management system, Juro, to oversee and manage communications between the client, in-country partner, and employee concerning the Employment Agreement. - Review and verify the contractual templates and comments made by all parties to ensure accuracy and compliance. - Proactively monitor and manage the durations for onboarding, analyzing the subsequent key steps to ensure that preparatory work is completed in advance, thereby avoiding any impediments to progress. - Establish a clear target start date for the onboarding, while anticipating potential challenges and obstacles on behalf of the client, and preempting any possible delays. - Once onboarding is completed and the information is shared with all internal stakeholders within the board, ensure the Employee Experience team is supported with any relevant information concerning an employee to support the successful management following onboarding. Onboarding Care: - Manage all onboarding activities to ensure new employees feel supported and integrated into their End Client company culture. - Collaborate with Business Development, Operations, Finance and Client Services teams to ensure a consistent and high-quality employee experience. - Identify negative feedback or potential issues and escalate them to the appropriate business units for resolution. - Work closely with relevant teams to ensure timely and effective resolution of employee concerns, throughout their onboarding journey maintaining high satisfaction levels. - Address and resolve employee inquiries and concerns within pre-agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). - Monitor and manage the effective service delivery of Local Partners, whilst building strong and productive relationships. - Meet regularly with GX stakeholders to evaluate and implement services within the Client's scope. - Support and prepare for regular Client review meetings; present information as requested (Open cases, end dates, terminations, costs etc.). - Monitor and update the Client/Employee Dashboard within GX1 (Human Capital Management) system with all processes related to your assigned clients the onboarding, employment, payroll instructions, expenses and invoices and general queries. - Responsible for ensuring all services are provided in line with service level agreements. - Provide regular updates to management regarding employee feedback, trends, and areas for improvement. Qualifications - Focused, positive, and energetic attitude. - Strong communication skills. - Ability to collaborate effectively with various stakeholders. - Experience in onboarding processes. Requirements - Proven experience in managing onboarding processes. - Familiarity with Employment, Immigration, and related queries. - Ability to work with Contract Management systems. - Strong organizational skills and attention to detail. Benefits - Incredible company culture with lots of growth opportunities. - Focus on innovation and creativity. - Supportive leadership team that values work-life balance.

Role Description Optima Dermatology is recruiting a full time RCM Accounts Receivable Specialist to join our Practice Support Center, based in Portsmouth, NH. Remote opportunities available for residents of ME, NH, MA, IN, OH, FL, NC. The Accounts Receivable Specialist is responsible for resolving aging claims, working denials, overseeing secondary claims, and collaborating closely with other revenue cycle teams to ensure timely and accurate resolution of accounts. This position also involves patient account management, requiring strong communication and critical thinking skills. Responsibilities - Claims Management (Accounts Receivable): - Review and resolve rejected claims, ensuring accuracy and meeting deadlines. - Research and validate posted payments and adjustments, correcting discrepancies as needed. - Post EOBs, payments, and adjustments as required to resolve outstanding claims. - Process correspondence to resolve open A/R balances for assigned providers, payers, and claims. - Analyze denials and underpayments to determine if appeals or other resolutions are necessary. - Identify and communicate denial and payment trends to improve billing procedures. - Collaborate with payers, EDI, and payment posting teams to address systemic issues and streamline processes. - Resubmit claims to secondary/tertiary payers as needed. - Maintain accurate logs of payer interactions and unresolved balances. - Utilize provider portals and payer resources to research and resolve claim processing issues. - Manage incoming calls from insurance companies regarding claims and requests for additional documentation to process submitted claims. - Understand and interpret insurance Explanations of Benefits (EOBs). - Patient Accounts Management: - Provide excellent customer service, assisting patients with billing inquiries, account balances, and financial responsibilities. - Manage incoming patient calls efficiently, resolving concerns, and escalating issues as needed. - Assist clinical and operational staff with patient demographics, scheduling, and referrals. - Educate patients on cost and payment options for services. - Analyze and resolve patient account billing issues through communication with patients, insurance providers, and healthcare systems. - Demonstrate effective call handling, including deescalating patients, by managing incoming patient calls via the phone queue. - Verify insurance eligibility and benefits as needed using automated eligibility systems, payer websites, and/or calls to the insurance carriers. - General and Administrative: - Keep management informed about backlogs, time availability, and unresolved concerns. - Maintain set standards, metrics, all KPIs and ensure individual and departmental goals are met. - Accurately document patient accounts and all actions taken. - Respond promptly to emails, voicemails, and assigned tasks. - Maintain a thorough understanding of the practice management system and electronic medical records (EMR). - Function as a resource to answer questions promptly and accurately. - Work as a collaborative team member within a distributed organization. - Participate in revenue cycle projects and contribute to departmental goals. - Work assigned intradepartmental and interdepartmental inquiries within a timely manner. - Follow all HIPAA guidelines and comply with annual training. - Demonstrate our values in interactions, empathy, and sensitivity towards patient/family rights. - Other duties assigned by the Supervisor, Manager, or Director. Qualifications - Minimum of 3 years in healthcare reimbursement preferred. - Knowledge: - CPT and ICD-10 coding. - Payer billing guidelines, submission, and remittance processes. - HCFA 1500 forms and Explanation of Benefits (EOBs). - Skills: - Strong problem-solving, prioritization, and follow-through abilities. - Excellent interpersonal and communication skills, with a proven record of professional etiquette. - Ability to work independently in a demanding environment. - Education: - High school diploma or equivalent (knowledge of business administration and/or accounting preferred). - Degree/certification or structured secondary education strongly preferred. - Key Competencies: - Strong initiative, judgment, and decision-making skills. - Ability to build rapport with patients and colleagues while maintaining empathy and sensitivity. - Collaborative collaborator within a distributed organization. - Adherence to company values, professionalism, and HIPAA compliance. Compensation The position will offer competitive compensation. In addition, it will offer the personal reward associated with transforming our patients’ lives and building the most defensible healthcare services platform in the country. Benefits - Generous health, dental, vision, disability, and life insurance. Company Description At Optima Dermatology, our mission to revolutionize skin care is made possible by our world class team that is highly engaged, mission-driven, and inspired to set the new standard in dermatology. We are growing rapidly and looking for key team members who believe in our mission and want to make a difference in the lives of our patients. We foster a collaborative environment that is fun and hardworking and promise you will work alongside amazing colleagues you are proud to call your teammates.