• Safely operate a stand-up forklift (order selector/cherry picker) to pull and prepare outbound customer orders. • Build, wrap, sort, and transport pallets and packages. • Use technology like RF devices to sort, scan, and prepare orders. • Accurately and timely receive, verify, stage and stock all incoming material. • Clean the workspace as you go and participate with the team in keeping the facility clean, safe, and accident free. • Requires 70-80% travel to various locations throughout the country for 1 to 4 weeks at a time. • Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE).

• Assist Property Repair Solutions customers with any questions or concerns • Ensure customer expectations are met and/or exceeded • Receive, review and dispatch new jobs to contractors • Place outbound calls to sell programs to customers • Assign contractors, make customer appointments • Provide assistance to insurance adjusters • Set up program expectations • Monitor pending jobs • Make follow-up calls to homeowners • Answer customer service questions • Resolve minor issues and schedule appointments

• Assist companies with multi-state unclaimed property matters including assessments, audit defense, or voluntary disclosure agreement process • Prepare companies for examination(s) by describing forthcoming requests and knowledge of the process • Represent clients on auditor discussions regarding the current status of the examination and responses to information document requests • Tracking client requests and submissions and assisting with record review (i.e. tax documents, accounting records, policies and procedures, etc.) • Performing data analysis to identify potential unclaimed property risks • Developing and presenting the client with strategies to mitigate potential unclaimed property exposure • Aiding in drafting final deliverables and reports for client and state submission • Willing to travel up to 30%.

• Assist patients with ordering contact lenses, including verifying prescriptions, providing ordering guidance, and coordinating with optical store staff as needed. • Monitor and follow up on contact lens and eyewear orders, providing status updates to patients and resolving fulfillment-related inquiries. • Serve as a liaison between the Contact Center and Optical Stores to facilitate communication, issue resolution, and workflow coordination. • Coordinate contact lens training appointments, including scheduling trial lens fittings and patient education visits. • Educate patients on optical product warranties, replacement policies, and applicable coverage options. • Send eyeglass and contact lens prescriptions electronically to patients in accordance with company policies and regulatory requirements. • Answer patient questions regarding optical products, services, store operations, pricing, promotions, insurance benefits, and ordering processes. • Document all patient interactions, requests, and resolutions accurately within applicable systems and tracking tools. • Escalate complex clinical, operational, or service-related concerns to optical leadership or store teams when appropriate. • Maintain a thorough understanding of Eye Health America's optical offerings, contact lens brands, eyewear products, insurance plans, and practice locations. • Ensure compliance with HIPAA, company policies, and all applicable patient privacy requirements. • Identify recurring patient questions or process issues and communicate findings to leadership to support operational improvements. • Learn and utilize multiple technology platforms to support patient communications, prescription management, scheduling workflows, and order tracking.