ENDO/IG Access Care Manager
Location
Alabama + 2 moreAll locations: Alabama | Florida | South Carolina
Posted
5 days ago
Salary
$139.1K - $231.9K / year
Seniority
Lead
Job Description
ENDO/IG Access Care Manager
Pfizer
• Serve as the primary point of contact for consented patients across the treatment journey • Conduct patient needs assessments addressing coverage, affordability, and logistical barriers to access • Assist in coordinating care across healthcare providers, caregivers, and sites of care • Maintain accountability for end-to-end patient progression • Act as a field-based expert on reimbursement, coverage pathways, and payer policy • Provide guidance on the prior authorization process, step edits, coding, and payer-specific requirements • Support the resolution of reimbursement challenges through appropriate escalation and coordination • Deliver compliant education on reimbursement processes, coverage pathways, and patient access resources • Develop and execute account-level access strategies to improve patient access at scale • Identify systemic barriers and implement solutions to optimize workflows • Engage with payer organizations to clarify coverage policies and support resolution of access challenges • Provide actionable insights on payer trends, reimbursement challenges, and access barriers
Job Requirements
- 8+ years of pharmaceutical (or related) experience in customer-facing roles/functions
- 1+ years in Access and Reimbursement support role
- Minimum 3–5 years of Specialty Pharma experience
- Strong understanding of Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs
- Exceptional communication and presentation skills
- Proven track record of collaborating broadly with a diverse range of customers, clients, and stakeholders
- Valid US driver’s license and driving record in compliance with company standards
- Demonstrated ability to work in a highly regulated environment and adhere to strict company compliance guidelines
Benefits
- 401(k) plan with Pfizer Matching Contributions
- Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental and vision coverage
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• Serve as the primary point of contact for consented patients across the treatment journey from enrollment through therapy initiation and continuation • Conduct patient needs assessments addressing coverage, affordability, and logistical barriers to access for consented patients • Assist in coordinating care across healthcare providers, caregivers, and sites of care to ensure continuity and timely progression to therapy for consented patients • Maintain accountability for end-to-end patient progression, ensuring proactive identification and resolution of barriers • Act as a field-based expert on reimbursement, coverage pathways, and payer policy impacting Pfizer therapies • Provide guidance on the prior authorization process, step edits, coding, and payer-specific requirements • Support the resolution of reimbursement challenges through appropriate escalation and coordination • Deliver compliant education on reimbursement processes, coverage pathways, and patient access resources • Develop and execute account-level access strategies to improve patient access at scale • Engage with payer organizations, as appropriate, to clarify coverage policies and support resolution of access challenges
• Serve as the primary point of contact for consented patients across the treatment journey from enrollment through therapy initiation and continuation • Conduct patient needs assessments addressing coverage, affordability, and logistical barriers to access • Assist in coordinating care across healthcare providers, caregivers, and sites of care • Maintain accountability for end-to-end patient progression with proactive identification and resolution of barriers • Act as a field-based expert on reimbursement and coverage pathways • Provide guidance on prior authorization process and payer-specific requirements • Support resolution of reimbursement challenges through appropriate escalation • Deliver compliant education on reimbursement processes, coverage pathways, and patient access resources • Develop and execute account-level access strategies to improve patient access at scale • Engage with payer organizations to clarify coverage policies and support resolution of access challenges • Collaborate with Sales, Key Account Managers, Marketing, and Patient Solutions teams
• Serve as the primary point of contact for consented patients across the treatment journey from enrollment through therapy initiation and continuation • Conduct patient needs assessments addressing coverage, affordability, and logistical barriers to access for consented patients • Assist in coordinating care across healthcare providers, caregivers, and sites of care to ensure continuity and timely progression to therapy for consented patients • Maintain accountability for end-to-end patient progression, ensuring proactive identification and resolution of barriers • Act as a field-based expert on reimbursement, coverage pathways, and payer policy impacting Pfizer therapies • Provide guidance on the prior authorization process, step edits, coding, and payer-specific requirements • Support the resolution of reimbursement challenges through appropriate escalation and coordination • Deliver compliant education on reimbursement processes, coverage pathways, and patient access resources, including hub services, enrollment processes, and financial assistance programs to improve access efficiency • Develop and execute account-level access strategies to improve patient access at scale • Identify systemic barriers and implement solutions to optimize workflows and assist in reducing delays in therapy initiation • Engage with payer organizations, as appropriate, to clarify coverage policies and support resolution of access challenges • Facilitate communication between HCP offices, payers, and patient support programs to ensure efficient navigation of the reimbursement process • Provide actionable insights on payer trends, reimbursement challenges, and access barriers to internal stakeholders • Support development of cross-functional strategies by translating field insights into recommendations • Collaborate with Sales, Key Account Managers, Marketing, and Patient Solutions teams to ensure aligned execution of access strategies • Participate in account planning and contribute to coordinated, patient-centric approaches to access
• Serve as the primary point of contact for consented patients across the treatment journey from enrollment through therapy initiation and continuation • Conduct patient needs assessments addressing coverage, affordability, and logistical barriers to access for consented patients • Assist in coordinating care across healthcare providers, caregivers, and sites of care to ensure continuity and timely progression to therapy for consented patients • Maintain accountability for end-to-end patient progression, ensuring proactive identification and resolution of barriers • Act as a field-based expert on reimbursement, coverage pathways, and payer policy impacting Pfizer therapies • Provide guidance on the prior authorization process, step edits, coding, and payer-specific requirements • Support the resolution of reimbursement challenges through appropriate escalation and coordination • Deliver compliant education on reimbursement processes, coverage pathways, and patient access resources • Develop and execute account-level access strategies to improve patient access at scale • Engage with payer organizations, as appropriate, to clarify coverage policies and support resolution of access challenges • Collaborate with Sales, Key Account Managers, Marketing, and Patient Solutions teams to ensure aligned execution of access strategies
