Role Description You are the assistant to the sole director of IDAGIO Group and work with him daily. He travels extensively and meets industry leaders, orchestras, and institutions across Asia, Europe, and the US. Every trip produces introductions, ideas, and commitments. Your job is to make sure none of them get lost. You track every thread, follow up with every party, and hold everyone to agreed deadlines, including the director. - Assistant and project support to the director - Track and follow up on the projects and partnerships the director runs across the Group. - Maintain deadlines and flag slipping dates early. - Prepare agendas, briefings, and follow-ups for meetings. - Coordinate scheduling, information flow, and documentation across internal and external stakeholders. Project coordination for Moto Lab - Coordinate Moto Lab's projects from start to finish. - Act as the central point of contact between everyone involved. - Track each project's timeline from planning through delivery. - Support project and budget administration until everything is complete and approved. Qualifications - Several years of professional experience, typically 2 to 5, in an assistant, coordination, project management, or artist management role. - A firm understanding of classical music and the industry around it. - Proactive and organized by temperament. - Comfortable running several projects in parallel and prioritizing against deadlines. - Clear, structured communication and documentation. - Fluent in German and English (C1 or better, spoken and written). - Japanese or Mandarin is a real plus. - Based in Berlin or willing to relocate. Requirements - Managed deadlines across multiple stakeholders. - Worked alongside a demanding senior principal before. - A background in classical music (studies, an orchestra, a label, an agency, a concert hall) is a strong plus. - Occasional flexibility for calls with Asia or the US and for concert or recording dates in the evening. Benefits - A rare vantage point: you work directly with the director of a music group active between Europe and Asia. - Real responsibility from day one. - A small, senior, international team in Berlin with short decision paths. - Salary range: €42,000–50,000 gross/year, depending on experience.

THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE. Ashley Digital is the e-commerce engine behind Ashley Furniture Industries — one of the most recognized home brands in the world. As the world's largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint. If you’ve shopped online for a mattress in the last decade, there’s a good chance you’ve already experienced our award-winning Nectar Sleep and DreamCloud. We're a fast-moving, highly collaborative team operating at a transformational moment, and we're charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day. It's a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you're energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity. To be considered for this remote opportunity, you must reside and be authorized to work within the United States and able to work Eastern Standard Time. Working standard key holidays may be necessary. About the Role: Ashley Digital is looking for a curious, analytically driven marketing leader to own and evolve the CRM program across our portfolio of mattress brands — Nectar, DreamCloud, Awara, and Siena. The Director, Mattress CRM will be responsible for growing consumer revenue across four distinct brands, each with its own customer base, lifecycle strategy, and growth trajectory, while maintaining a cohesive approach to testing, personalization, and performance optimization. This is a role for someone who is energized by finding the next opportunity. The right candidate brings analytical rigor, a sharp testing instinct, and the drive to keep pushing on a program that's already strong. Beyond marketing strategy, this role carries real platform ownership across a dual-stack environment — Klaviyo for email and Attentive for SMS. You'll be responsible for platform health, technical execution, and building and maintaining complex, multi-touchpoint journeys across four brands. Strategic vision matters here, but so does the ability to get into the weeds. This role reports to the Senior Director, CRM and is part of a broader CRM organization spanning six brands, with opportunities to collaborate on shared standards, tooling, and strategy across the portfolio. What You'll Be Doing: - Own the CRM strategy across four mattress brands — Nectar, DreamCloud, Awara, and Siena — ensuring each brand's program reflects its unique customer base and growth opportunity while maintaining portfolio-level coherence - Direct the CRM calendar across brands, setting email and SMS scheduling and segmentation strategy in support of each brand's promotional calendar; provide strategic direction and day-to-day guidance to the senior managers responsible for calendar execution - Oversee lifecycle journey strategy across email and SMS, ensuring journeys and campaign sends are complementary and collectively driving toward revenue and engagement goals - Own the CRM testing roadmap: analyze results using established methods, determine next steps, and prioritize the next best test to drive continuous program improvement across the portfolio - Identify growth opportunities within the program — going beyond optimization to surface meaningful improvements in segmentation, personalization, and lifecycle strategy - Monitor email and SMS send volume against platform costs across brands, proactively identify budget risks, and recommend program adjustments to stay within budget - Design and evaluate analyses to measure program performance against goals on a weekly, monthly, and quarterly basis - Leverage segmentation, behavioral targeting, and personalization to maximize engagement across the customer lifecycle - Manage day-to-day relationships with CRM vendors, including Klaviyo (email) and Attentive (SMS); evaluate platform performance and make recommendations on tooling needs or changes - Lead cross-functional relationships with brand, data and analytics, creative, product, growth, and customer success to ensure CRM outputs are strategically aligned across all four brands - Maintain current knowledge of CRM best practices, technology, and trends and apply insights to evolve the program - Lead and develop a team of four — two senior managers, one manager, and one specialist — investing genuinely in their growth, performance, and long-term development The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law. Skills & Qualifications: - Minimum of 6 years of email and SMS marketing experience in eCommerce/DTC - Experience managing CRM programs across multiple brands or business units preferred - Must have experience managing a team of 2 or more - Bachelor's degree, preferred - Data-driven individual with the ability to dig into large sets of data to interpret findings, analyze trends, recognize anomalies and make recommendations for testing - Strong testing instinct — comfortable designing tests, analyzing results, and determining next best steps within an established testing framework - Have the ability to develop a strong working knowledge of analytic tools such as Looker - A keen creative sensibility with exceptional written and verbal communication skills and meticulous attention to detail - Must have experience with email development and have some understanding of HTML code for email - Must understand CAN-Spam laws and have expertise in email industry best practices - Ability to prioritize and operate with a sense of urgency - Experience with Klaviyo and/or Attentive is a plus - Experience in a fast paced environment with the ability to quickly get up to speed, iterate and take on other projects - Ability to self-motivate and work independently - Ability to work within a decentralized team What We Offer (subject to eligibility requirements): - Remote-first workplace (since 2016!) - Competitive Salary - Health, Vision & Dental Insurance - HSA company contributions - 401K with company match component - Take what you need Paid Time Off - Wellness benefits - WFH office and cell phone/internet stipend - A FREE MATTRESS plus an awesome Friends and Family discount! If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $150,000-$180,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com Ashley Digital is a privately-held company headquartered in Tampa, FL with offices in New York City, London and Tel Aviv. Learn more at: https://www.residenthome.com Ashley Digital is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Ashley Digital is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason. #LI-REMOTE Ashley Digital participates in E-Verify.

• Lead, coach, and grow a Professional Services team distributed across multiple regions • Own delivery end-to-end — implementation, onboarding, and the handoffs on either side of it • Serve as the connective tissue across a geographically distributed Customer Experience organization — making sure every region has the same visibility, context, and support • Build the methodology this team runs on: playbooks, tools, and processes that work consistently regardless of where the work is happening • Actively identify where AI can accelerate delivery — implementation planning, data migration, documentation, QA, customer communication — and drive adoption of those tools and workflows across the team • Partner with Sales and Customer Success on deal scoping, expansion conversations, and lifecycle handoffs that don't drop customers on the floor • Feed real implementation insight back to Product and Engineering — you'll know faster than almost anyone where the product friction actually lives • Own the numbers: delivery timelines, utilization, customer satisfaction, project health — and know what to do when they slip • Be the executive escalation point when an implementation gets hard, and be someone customers trust in that moment • Plan resourcing and capacity across regions ahead of the business, not in reaction to it

• Define and execute a global strategy with GSIs and agencies that launches joint offerings, drives revenue and customer acquisition, and delivers successful customer implementations. • Build and evolve differentiated partner programs, with distinct operating models for GSIs and for agencies, that attract, enable, and scale high-value partnerships. • Work across the ecosystem so that GSIs and agencies can build repeatable platform solutions and industry offerings on our technology. • Build and maintain executive relationships with key GSI partners to create joint business opportunities and long-term strategic value. • Lead joint business planning, establishing shared objectives, revenue targets, investment plans, and success metrics. • Negotiate and oversee commercial agreements, partnership frameworks, and governance models that maximize mutual value creation. • Activate GSI industry practices to compete upmarket and displace competing platforms in priority verticals such as Public Sector, Healthcare, Financial Services, and Manufacturing. • Drive partner engagement across the full customer lifecycle, from demand generation and sales through implementation, adoption, and customer success. • Activate and grow large digital agencies as build and delivery, expanding both capacity and quality of implementation. • Drive agency platform certification, practice development, and delivery readiness so partners can scale successful deployments. • Partner with agencies on co-marketing, demand generation, and joint solution development to expand market reach. • Collaborate closely with Sales, Marketing, Product, Customer Success, Professional Services, and Operations to integrate partners into global go-to-market strategies. • Ensure partnerships are embedded within account planning, territory planning, and industry-specific growth initiatives. • Develop and execute partner-enabled sales motions that increase pipeline creation, accelerate deal velocity, and improve win rates. • Drive adoption of company programs, solutions, and initiatives throughout the partner ecosystem. • Own partner-sourced and partner-influenced revenue targets, co-sell metrics, and the operating rhythm that tracks them. • Establish joint scorecards, quarterly business reviews, and governance that keep partners accountable to shared goals.