• Lead and execute technical professional services projects, ensuring successful implementation of advanced features and integrations • Provide expert guidance on network observability, helping customers design and optimize their infrastructure using Kentik insights • Proactively dig into customer usage patterns and network data to uncover untapped opportunities to provide value. You will identify where the customer can gain more visibility and recommend specific features or workflows to help them achieve their goals • Help customers integrate Kentik with their own in-house tools, systems, and workflows, utilizing APIs and scripting where necessary • Conduct technical check-ins to maintain high success rates, share new features/roadmap, and identify new opportunities for customers to expand their use of the platform • Act as a champion for customer requirements, channeling detailed technical feedback and feature requests to the Product Management organization • Assist in identifying opportunities to expand technical documentation and collateral to help other customers succeed • Partner with Customer Success, Product, and Engineering teams to deliver results and ensure alignment with customer goals

• Lead and execute technical professional services projects, ensuring successful implementation of advanced features and integrations • Provide expert guidance on network observability, helping customers design and optimize their infrastructure using Kentik insights • Proactively dig into customer usage patterns and network data to uncover untapped opportunities to provide value. You will identify where the customer can gain more visibility and recommend specific features or workflows to help them achieve their goals • Help customers integrate Kentik with their own in-house tools, systems, and workflows, utilizing APIs and scripting where necessary • Conduct technical check-ins to maintain high success rates, share new features/roadmap, and identify new opportunities for customers to expand their use of the platform • Act as a champion for customer requirements, channeling detailed technical feedback and feature requests to the Product Management organization • Assist in identifying opportunities to expand technical documentation and collateral to help other customers succeed • Partner with Customer Success, Product, and Engineering teams to deliver results and ensure alignment with customer goals

• Serve as a MEAL focal point for countries in EMEA seeking technical assistance in MEAL, with particular focus on countries in Europe and the Middle East. Provide technical assistance, remotely and in-country, and as needed liaise with other MEAL TAs to provide technical support to EMEA countries. Maintain ongoing contact with the DRD/PQ, EMEA country teams, and EMEA sectoral focal points to help ensure high quality project MEAL and coverage of MEAL TA needs. • Contribute to HQ and country efforts to position CRS for strategic growth opportunities and provide technical MEAL guidance and inputs to proposal development and project design, including appropriate monitoring systems and indicators and integrating donor MEAL requirements into projects. Support countries to appropriately staff MEAL in project teams. • Guide EMEA projects in complying with donor MEAL requirements and CRS MEAL Policies and Procedures, reviewing MEAL tools and budgets and supporting MEAL system design, learning agendas, and evaluations. • Provide MEAL technical assistance to countries in other regions as needed, in coordination with other MEAL regional focal points. • Contribute to the design and implementation of agency-wide strategies, standards, tools, and best practices in MEAL that effectively engage partners, donors, and governments. • Provide technical solutions in MEAL in support of high quality program design and implementation, including support to countries in other regions as needed in coordination with other focal points. • Contribute to capacity strengthening initiatives in MEAL for staff and partners through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching country staff. • Contribute to the customization and design of digital forms for data collection and the design of approaches for data visualization that facilitate use of data and quality reporting. • Contribute to influence and scaling strategies, including systems analysis, evidence generation and MEAL approaches that contribute to influence, and measurement of influence and scaling progress. • Contribute to knowledge management and learning by facilitating the capture, documentation, and sharing of key successes, promising practices, lessons learned, and evidence-based implementation research. • Establish and maintain relationships with donors, peer organizations, research and other institutions. Participate in MEAL-related forums to collect and share best practices and promote CRS’ work.

• Contribute interdisciplinary analysis and strategic thinking across the broader initiative. • Collaborate with colleagues across UCS to identify opportunities to strengthen public-interest science institutions. • Maintain continuity across the Reimagining Federal Science for Policy initiative by tracking emerging work, connecting collaborators, identifying opportunities for coordination, and documenting lessons learned. • Support organizational learning, evaluation, and strategic planning related to the initiative. • Coordinate work across the Climate Reserve and Reimagining Federal Science for Policy initiatives, as appropriate. • Develop analyses and practical recommendations that strengthen the institutions responsible for producing, governing, communicating, evaluating, and applying climate change knowledge. • Identify opportunities to improve the effectiveness, legitimacy, equity, and public value of climate change knowledge institutions. • Develop practical frameworks and recommendations that inform future governance, public investment, institutional reform, and implementation. • Develop and evaluate practical approaches that strengthen climate change knowledge institutions under changing political conditions. • Identify opportunities for interdisciplinary collaboration among researchers, practitioners, policymakers, philanthropic organizations, civil society partners, and affected communities. • Convene and contribute to collaborative processes that advance shared learning and institutional improvement. • Build and maintain productive relationships across communities of practice. • Synthesize collaborative discussions into actionable findings and strategic recommendations. • Produce reports, briefing papers, presentations, blogs, and other written products that translate complex institutional questions into actionable insights. • Contribute to scholarly, practitioner, and public conversations through writing, presentations, and collaborative engagement. • Represent UCS at meetings, workshops, conferences, and other public forums, as appropriate. • Cultivate relationships with academic, governmental, nonprofit, philanthropic, and professional partners to advance the goals of the fellowship. • Document lessons emerging from fellowship activities and associated initiatives. • Develop recommendations that strengthen interdisciplinary collaboration, institutional learning, and knowledge translation across UCS and partner organizations. • Develop documentation, recommendations, and transition materials that enable UCS and partner organizations to sustain and build upon the fellowship's work. • Share learning internally and externally to improve future work.