Role Description Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support. This is a remote position for those that reside in AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY. Qualifications - Customer service or call center experience required. - Healthcare billing, insurance, or claims experience strongly preferred. - Payment processing or financial transaction experience preferred. - High school diploma or GED required; additional billing or healthcare education a plus. - Technical proficiency with EMR systems and standard computer applications. - Ability to work independently in a remote or virtual environment. - Must be able to speak, read, write, and understand English. - Background check required in accordance with applicable laws. Requirements - Strong verbal and written communication skills. - Analytical problem-solving abilities and high attention to detail. - Solid understanding of healthcare billing and insurance concepts. - Ability to clearly explain complex billing information in patient-friendly language. - Comfort working across multiple systems and tools simultaneously. - Organized, self-motivated, and collaborative approach to work. Benefits - Starting pay - $14/hr plus shift differential (extra $1/hr nights & weekends). - Working hours between - 6:00am-6:00pm (MST); Work Days - M-F. - Paid Training - typically 2 weeks in length from 7:00am-4:00pm Mon-Fri (MST). - Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days.

Role Description Mercier Consultancy is currently offering an exciting opportunity for an iRobot Support Specialist with German and English based in Bulgaria. This role is perfect for German-speaking professionals who are passionate about technology and delivering exceptional customer service. - Assist customers with inquiries related to their smart home devices. - Provide troubleshooting support. - Help resolve technical and account-related issues via phone, email, and chat. - Support the future of smart home technology. - Provide expert guidance on device setup, troubleshooting, product features, and technical issues. - Ensure customers enjoy a seamless smart home experience. Qualifications - Fluency in German (spoken and written). - Good command of English (minimum B2 level). - Excellent communication and customer service skills. - Strong troubleshooting and problem-solving abilities. - Comfortable working with computers and multiple software applications. - Interest in consumer electronics, smart home devices, and technology. - Ability to explain technical information clearly to customers with varying levels of technical knowledge. - Previous experience in customer support, technical support, consumer electronics, or call centers is an advantage but not required. - Willingness to relocate to Bulgaria if currently living abroad. - EU citizenship or a valid work permit for Bulgaria. Benefits - Fully paid training. - Stable job and career development opportunities. - Attractive salary. - Additional health insurance. - More than fifty benefits and services to choose from. - Positive international working environment. - Support and learning. - Employee referral bonuses. - Financial support during relocation. Company Description

Role Description Mercier Consultancy is currently offering an exciting opportunity for a Back Office Gaming Support Specialist with German and English based in Bulgaria. This role is perfect for German-speaking professionals who are passionate about gaming, technology, and delivering high-quality support behind the scenes. - Review customer cases - Investigate account-related issues - Process requests - Ensure that gaming platform operations run smoothly Working in a fast-paced international environment, you'll play a key role in maintaining an excellent player experience while supporting one of the world's most exciting industries. With comprehensive training, a competitive salary, and excellent career development opportunities, this is an outstanding chance to build an international career in the gaming sector. Qualifications - Fluency in German (spoken and written) - Good command of English (minimum B2 level) - Excellent attention to detail and strong organizational skills - Strong analytical and problem-solving abilities - Comfortable working with computers and multiple software applications - Ability to manage multiple tasks while maintaining a high level of accuracy - Interest in the gaming industry and digital platforms - Previous experience in back-office operations, gaming support, customer support, content moderation, or administrative roles is an advantage but not required - Willingness to relocate to Bulgaria if currently living abroad - EU citizenship or a valid work permit for Bulgaria Benefits - Fully paid training - Stable job and career development opportunities - Attractive salary - Additional health insurance - More than fifty benefits and services to choose from - Positive international working environment - Support and learning - Employee referral bonuses - Bonus structure - Company-Provided Accommodation on arrival, and assistance in finding a long-term home Company Description Living in Bulgaria offers an excellent quality of life, combining affordable living with modern conveniences and a rich cultural heritage. Whether you choose to live in the vibrant capital of Sofia, along the beautiful Black Sea coast, or in one of the country's charming smaller cities, you'll enjoy affordable housing, excellent restaurants, lively cafés, and easy access to mountains, beaches, and neighboring European destinations. Bulgaria's welcoming atmosphere, growing international business sector, and excellent work-life balance make it a fantastic place to live, work, and enjoy a rewarding international career.

Role Description Mercier Consultancy is currently offering an exciting opportunity for a Fitbit Customer Support Specialist with German and English based in Bulgaria. This role is perfect for German-speaking professionals who are passionate about technology, health, and delivering exceptional customer service. - Assist customers via phone and ticketing systems. - Help resolve questions about Fitbit devices and services. - Provide personalized solutions and identify recurring issues. - Work closely with your team to ensure an outstanding customer experience. - Support customers with device setup, troubleshooting, account inquiries, and everyday product questions. - Identify trending issues and share valuable feedback with internal teams. If you enjoy technology, problem-solving, and making a positive impact on customers' daily lives, this is the perfect opportunity for you. Qualifications - Fluency in German (spoken and written). - Good command of English (minimum B2 level). - Excellent communication and customer service skills. - Strong problem-solving abilities and a customer-first mindset. - Comfortable working with computers, ticketing systems, and multiple software applications. - Ability to troubleshoot technical issues and explain solutions clearly. - Team-oriented with a positive attitude and willingness to learn. - Previous experience in customer support, technical support, call centers, or the consumer electronics industry is an advantage but not required. - Willingness to relocate to Bulgaria if currently living abroad. - EU citizenship or a valid work permit for Bulgaria. Benefits - Fully paid training. - Stable job and career development opportunities. - Attractive salary. - Additional health insurance. - More than fifty benefits and services to choose from. - Positive international working environment. - Support and learning. - Employee referral bonuses. - Financial support during relocation. Company Description Living in Bulgaria offers an excellent quality of life, combining affordable living with modern conveniences and a rich cultural heritage. Whether you choose to live in the vibrant capital of Sofia, along the beautiful Black Sea coast, or in one of the country's charming smaller cities, you'll enjoy affordable housing, excellent restaurants, lively cafés, and easy access to mountains, beaches, and neighboring European destinations. Bulgaria's welcoming atmosphere, growing international business sector, and excellent work-life balance make it a fantastic place to live, work, and enjoy a rewarding international career.