• Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. • Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. • Understand how to position New Relic to beat the competition. • Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. • Identify customer needs and then configure an appropriate offering from our portfolio to meet those needs. • Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users. Establish positive relationships that drive interest. • Driving Sales Execution – Use New Relic’s sales process to close large-scale, multi-year subscription-based deals. Prepare accurate forecasts, build a pipeline to cover bookings target, document activities in Salesforce, and perform other tasks necessary to drive revenue and communicate activities to sales management. • Selling with Customer Focus – Diagnose each account’s business plan and existing technology stack. Review public information (e.g., new FDA approvals, executive appointments, press releases) for the company and its competitors to remain updated on potential demand triggers. • Demonstrating New Relic Product Proficiency – Be proficient with a working knowledge across New Relic’s product lines.

• Identify and assess qualified leads, develop new outreach strategies, and maintain a well-organized pipeline. • Conduct cold calls and email outreach to prospects, arranging qualified meetings for the Sales Lead to close. • Build and maintain strong relationships with key stakeholders to ensure satisfaction and identify upsell opportunities. • Work closely with the Customer Success team to ensure smooth client onboarding and account management. • Identify opportunities for renewals, upsells, and new business with existing clients. • Contribute to the development of sales tactics and participate in cross-functional initiatives to drive growth.

• Meet or exceed assigned quota • Build and maintain a healthy pipeline through focused outbound prospecting, account targeting, and follow-up • Own the full sales cycle for new eClinical business within the assigned territory • Identify, qualify, and advance opportunities with small to mid-size biotech and medtech companies • Develop a strong working knowledge of clinical research workflows, stakeholder roles, and the broader eClinical ecosystem • Develop strong proficiency in OpenClinica’s eClinical solutions, including EDC, eConsent, eCOA/ePRO, analytics, and integrations, and position them effectively against customer needs • Understand the profile, priorities, and common pain points of ideal prospective customers • Map accounts, identify key stakeholders, and run a sales process that reflects customer needs and buying reality • Partner effectively with Sales Engineering and other internal subject matter experts to strengthen discovery, demos, strategy, and deal execution • Maintain strong opportunity hygiene in Salesforce, including accurate stages, close dates, next steps, and forecast inputs • Contribute to better opportunity quality, forecast accuracy, and pipeline discipline across the team • Stay current on product updates, roadmap developments, and relevant market dynamics • Work closely with Customer Success, Solutions, Marketing, and leadership to improve handoffs, share market feedback, and support account growth where appropriate • Represent OpenClinica credibly and professionally with prospects, customers, and at selected industry events • Other duties may be assigned

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for an Account Executive to join our team. This is a Hybrid role, reporting to the Regional Director in the Sales and Go-to-Market department. The Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and driving a secure, cloud-enabled digital future. In this role, you will focus on expanding our footprint across the Italian market, demonstrating the power and agility of cloud transformation to enterprise accounts. What you’ll do (Role Expectations) - Manage an assigned territory focused on net new logo and upsell opportunities across the Italian market within mixed verticals - Drive revenue growth by selling into Major level accounts - Partner closely with Sales Engineering, Solution Architecture, Value Consulting, and Transformation Teams throughout your sales cycles Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) - Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain - 8+ years of experience working with enterprise technology - Proven track record of building new logos from scratch - Direct experience navigating and selling within the Italian market - Experience selling a complex SaaS solution and leading complex sales cycles What Will Make You Stand Out (Preferred Qualifications) - Experience leveraging AI-powered sales intelligence tools or positioning AI-driven cloud security architectures to enterprise clients - Bachelor degree - Cyber security experience #LI-Hybrid #LI-FO1 Zscaler’s salary ranges are benchmarked and determined by role and level. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for this position across all Italy locations. Individual pay placement within this range is determined based on objective, gender-neutral criteria including job-related skills, relevant experience, and education or training. The base salary range listed for this full-time position excludes commission/bonus/equity (if applicable) and benefits. Base Pay Range €89.250—€127.500 EUR At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.