• Use proprietary software to provide labels, annotations, recordings, and inputs on projects involving multilingual audio clips, voice recordings, speech samples, and auditory elements in various languages. • Support the delivery of high-quality curated audio data that ensures clear, natural spoken output, accurate representation of linguistic and prosodic details (such as intonation, rhythm, and accent), and professional audio standards. • Collaborate with technical staff to develop tasks that improve AI's ability to handle speech modulation, accent variation, noise in real-world recordings, and multilingual audio processing. • Work with technical staff to improve annotation tools for efficient audio workflows.

• AI Integration in Design: Actively map, test, and validate new tools focused on artificial intelligence. • Creation of AI Skills and Automations: Develop scripts, automated workflows and "skills" that leverage AI to eliminate manual tasks and accelerate deliveries. • Enablement: Act as a champion and trainer for new technologies, documenting processes and helping the design team get the most out of adopted AI tools.

Role Description As an AI Tutor specialized in multilingual audio capabilities, you will contribute to SpaceXAI's mission by training and refining Grok to excel in voice interactions, speech recognition, and auditory experiences across diverse languages, accents, and cultural contexts. Your work will focus on curating and annotating high-quality audio data to enhance Grok's global accessibility, enabling natural spoken interactions for users worldwide, bridging language barriers through accurate speech processing, and improving the AI's handling of multilingual audio nuances. Responsibilities - Use proprietary software to provide labels, annotations, recordings, and inputs on projects involving multilingual audio clips, voice recordings, speech samples, and auditory elements in various languages. - Support the delivery of high-quality curated audio data that ensures clear, natural spoken output, accurate representation of linguistic and prosodic details (such as intonation, rhythm, and accent), and professional audio standards. - Collaborate with technical staff to develop tasks that improve AI's ability to handle speech modulation, accent variation, noise in real-world recordings, and multilingual audio processing. - Work with technical staff to improve annotation tools for efficient audio workflows. Qualifications - Native proficiency in Kyrgyz with exposure to diverse accents, dialects, or regional variations. - Proficiency in English (minimum B2 level) with clear, natural vocal delivery and pronunciation suitable for audio recording purposes. - Strong auditory perception to identify nuances in speech, accents, pronunciation, intonation, and audio quality across languages. - Demonstrated ability to handle multilingual audio content, including evaluating speech accuracy, cultural vocal expressions, and contextual interpretation in spoken form. - Demonstrated ability to transcribe audio with high accuracy across accents and varying audio quality. - Comfort providing high-quality voice recordings and feedback on audio samples in multiple languages. - Strong comprehension skills and the ability to make independent judgments on ambiguous or varied audio material, including noisy or accented speech. - Strong communication, interpersonal, analytical, detail-oriented, and organizational skills, with the ability to articulate audio-related feedback effectively. - Commitment to developing AI that masters sophisticated multilingual audio capabilities. Preferred Skills and Experience - Demonstration of exceptional attention to linguistic nuance, auditory detail, and data quality beyond standard transcription work. - Deep understanding and taste of what good/useful audio data is. - Strong command of advanced transcription and annotation practices, including handling disfluencies, accents, and prosodic features (intonation, stress, rhythm, emotion, etc.) with high consistency and accuracy. - Background in linguistics (e.g., phonetics, phonology, sociolinguistics), speech sciences, cognitive science, or a related field, or equivalent practical experience, with demonstrated ability to analyze accent variation, pronunciation differences, and multilingual speech patterns. - Experience working with speech/audio datasets, annotation workflows, or AI training data, including knowledge/experience with training voice models, and an understanding of how data quality impacts model performance. - Professional experience in voice work, including voice acting, voice recording, podcasting with a measurable audience (e.g., X following), or similar audio production demonstrating attention to clarity and recording quality. - Demonstrated ability to exercise independent judgment in ambiguous audio scenarios and make consistent, defensible annotation decisions. - Portfolio (strongly preferred for advanced candidates): Voice samples, annotated transcripts, or audio-related work demonstrating quality, methodology, and attention to detail. - Candidates with professional experience in voice, linguistics, speech data, or speech evaluation and research are especially encouraged to apply. Location and Other Expectations - Tutor roles may be offered as full-time, part-time, or contractor positions, depending on role needs and candidate fit. - For contractor positions, hours will vary widely based on project scope and contractor availability, with no fixed commitments required. On average, most projects may require at least 10 hours per week to deliver effectively, though this is not a fixed commitment and depends on the scope of work. Contractors have full flexibility to set their own hours and determine the exact amount of time needed to complete deliverables. - Tutor roles may be performed remotely from any location worldwide, subject to legal eligibility, time-zone compatibility, and role-specific needs. - For US-based candidates, please note that we are unable to hire in Wyoming and Illinois at this time. - We are unable to provide visa sponsorship. - For those who will be working from a personal device, your computer must be a Chromebook, a Mac with macOS 11.0 or later, or Windows 10 or later. Compensation and Benefits - US-based candidates: $35/hour - $45/hour depending on factors including relevant experience, skills, education, geographic location, and qualifications. - International candidates: Information will be provided to you during the recruitment process. - Benefits vary based on employment type, location, and jurisdiction. Benefits for eligible U.S.-based positions include health insurance, 401(k) plan, and paid sick leave. Specific details and role-specific information will be provided to you during the interview process.

Role Description The I2R value stream owns one of Blackbaud’s most consequential customer relationships—from implementation handoff through renewal. The Product Owner, AI Workflows – I2R is responsible for redesigning how that journey gets delivered, using AI to reduce friction, surface risk earlier, and accelerate the path to customer value. This role owns delivery of the AI workflow roadmap for the I2R value stream. You will design, prioritize, and deliver the AI-assisted workflows that change how implementation, onboarding, and renewal actually operate, working across business domain leads and the AI Platform Technical Lead, turning AI possibilities into real workflow change, every day. What You’ll Do - Own the AI workflow roadmap for I2R, defining which workflows to redesign across implementation, onboarding, support, and renewal, aligned to enterprise AI strategy and I2R business priorities. - Identify high-value use cases within your value stream where agents can meaningfully change how work gets done. - Own the backlog of AI workflow initiatives for I2R, prioritizing by customer impact and workflow readiness across the implementation-to-renewal lifecycle and drive delivery through to production. - Define epics, features, and acceptance criteria that enable reusable, secure, and scalable AI agent patterns. - Balance innovation with reliability, privacy, and responsible AI requirements. - Ensure platform capabilities are designed once and leveraged many times across teams. - Act as the connective tissue between engineering, data science, UX, security, legal/compliance, and product teams. - Drive alignment on roles and responsibilities for AI agent development, deployment, and lifecycle management. - Partner with platform and application teams to onboard them to AI agent tooling and best practices. - Represent the AI platform in planning forums, reviews, and executive updates. - Ensure AI agents align with Blackbaud’s standards for security, privacy, compliance, and ethical AI. - Apply the guardrails, operating models, and workflow standards defined by the Agentic Process Lead and flag where they need refinement based on domain reality. - Collaborate with risk and compliance partners to evolve governance without slowing innovation. - Champion adoption of AI platform capabilities across Blackbaud. - Define success metrics for AI agent usage, quality, and business impact. - Identify friction points and continuously improve the developer and user experience. - Help teams move from pilots to production with confidence. Qualifications - 8+ years experience designing and delivering workflows, internal tooling, or shared services in an enterprise environment. - Experience building or scaling AI platforms, AI-assisted or agentic technologies strongly preferred. - Proven ability to map a current-state workflow, identify friction points, and redesign it for AI augmentation with the business and engineering teams. - Strong understanding of agile product ownership and backlog management. - Proven ability to influence and align cross-functional teams without formal authority. - Excellent communication skills with demonstrated ability to translate complex technical concepts into clear product decisions. - Familiarity with AI governance, responsible AI, security, and compliance considerations. - Experience working in a regulated or enterprise environment. - Passion for mission-driven technology and platform thinking. Benefits - Medical, dental, and vision insurance - Remote-flexible workforce - Wellness Programs - 401(k) program with employer match - Flexible paid time off - Generous Parental Leave - Donations for Doers - Pet insurance, legal and identity protection - Tuition reimbursement program