Senior Coordinator, Impact Giving Salary Range $55,000.00 - $60,000.00 Salary/year Position Type Full Time Job Shift Day Department:  Resource Development Reports To: SVP, Impact Giving Location: Hybrid FLSA Status: Non-exempt Position Type: Full-Time   Good360 is Closing the Need Gap to Open Opportunity for All Join a fast-growing organization with a strong culture and powerful mission! As the global leader in product philanthropy and purposeful giving, Good360 partners with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. Since 1983, Good360 has distributed more than $18 billion in needed goods, including more than $3 billion in goods in 2025 alone. Good360 has been named the #2 charity on the Forbes list of America’s Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating. The organization has also been recognized as both a top workplace in the Washington, DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).     Position Summary The Senior Coordinator, Impact Giving will provide support to ongoing development efforts with individual, corporate and foundation donors.    Key Responsibilities include, but are not limited to the following - Leads with fundraiser proposal and report writing - Leads research of individual, corporate and foundation prospects - Leads with Salesforce integration and maintains records in system - Manage thank you process - Support the team with donor outreach efforts - Draft briefings - Support marketing and communication materials including case statements, special documents for funders, emergency response materials, public policy initiatives - Manage and track deadlines in the grant calendar - Work with Impact Program team to stay on top of emerging programmatic priorities   Qualifications Qualifications/Requirements - Bachelor’s degree required - Minimum of 3 years of experience with administrative/fundraising capacity - Proficient with MS Office Word, Excel, and PPT - Proficient with a CRM (Salesforce preferred) - Knowledge of fundraising information sources such as Wealth Engine and RelSci - Strong people skills with ability to interact with groups and individuals at all levels - Excellent organizational skills and attention to detail - Ability to meet deadlines in a fast-paced environment - Enjoys working in a team environment - Willingness to take direction Benefits Our team is Good360’s greatest asset. We recognize that our team members contribute valuable skills, knowledge, experience, and passion that is critical to the pursuit of our mission and our progress toward closing the need gap. That is why we offer our team members numerous perks and benefits, including: - Medical, dental, and vision coverage programs - Employer paid Short-term and long-term disability and life insurance coverage - 403B plan with matching - Additional supplemental benefits include – FSA Plans, Accident Insurance, and supplement Life/AD&D coverage - Generous and flexible paid time off policy - Volunteer time off policy - Hybrid work environment   Salary Range  $55,000 – $60,000 annually  Note: Compensation is based on a candidate's experience, skills, education, and geographic location. This range is based on Washington, D.C.–Maryland–Virginia (DMV) market data; offers to candidates outside this area will reflect local market data.    Work Location  Hybrid, based in our Old Town Alexandria, VA office (minimum of two days per week with Tuesday as an anchor day)

• Secures scheduled encounters by verifying insurance, identifying, and completing payer authorization requirements, creating, and communicating estimated patient liabilities preservice. • Gathers incoming work orders, clinical information, interviews client/referral source to secure demographic, financial, and qualifying data. • Verifies insurance details, documents insurance benefits, produces price estimates, and communicates with patients. • Works collaboratively with insurance companies, providers and staff to ensure plan requirements have been met prior to patient services. • Effectively utilizes medical terminology to collaborate with physicians, case managers, and branch leaders to identify and coordinate patient care needs. • Educates patients and clinical caregivers regarding referral, authorization requirements, payer coverage, eligibility guidelines, and other insurance related changes.

Role Description LMI is seeking a Workload Allocation Coordinator to support Product Acceptance & Support (PAS) contact center operations for the United States Postal Service (USPS). This role will support PAS leadership by managing workload allocation and tracking processes, monitoring operational metrics, and helping balance work across multiple PAS-supported contact centers. - PAS supports more than eight employee and customer contact centers, including SHIPT, APV, PostalOne, FAST, Informed Delivery, BME, and Mailpiece Design. - These contact centers provide Tier 0 through Tier 3 support and are staffed by approximately 250 to 300 agents. - PAS operations rely on a common technology stack that includes Genesys Cloud, Salesforce, and ServiceNow, with AIVA deployed in several operations to support Tier 0 inquiries. - The Workload Allocation Coordinator will help maintain and optimize the workload allocation and tracking process. - Support workload forecasting and real-time distribution decisions. - Monitor performance and workload trends. - Provide reporting and analysis to improve resource utilization across PAS operations. - This position is ideal for a proactive, detail-oriented professional who is comfortable working in a fast-paced operational environment and coordinating across multiple stakeholders. - Remote work is acceptable, with flexibility to work onsite based on client request. Qualifications - Bachelor’s degree. - Minimum 3 years of experience supporting operations, workforce coordination, business analysis, contact center operations, or workload management activities. - Experience collecting, organizing, and analyzing operational data to support management decision-making. - Strong proficiency with Microsoft Office Suite, especially Excel and PowerPoint, and experience with collaboration/document tools such as SharePoint and MS Teams. - Strong written and verbal communication skills, with the ability to communicate clearly with leadership and operational stakeholders. - Ability to manage multiple priorities in a fast-paced, cross-functional environment. - Strong attention to detail, organization, and problem-solving skills. - Ability to work collaboratively with client leadership, managers, and team members in support of mission outcomes. - U.S. citizenship required. Requirements - Experience supporting federal contact center, customer support, or shared services operations. - Experience supporting USPS programs, customer operations, or modernization initiatives. - Familiarity with workforce allocation, queue management, operational reporting, or performance tracking in a contact center environment. - Experience working with contact center and case management platforms such as Genesys Cloud, Salesforce, and ServiceNow. - Experience developing dashboards, workload reports, and performance summaries for leadership review. - Knowledge of large-scale government transformation or operational support environments. Benefits - Ability to obtain security clearance/background investigation: Public Trust. - Remote work is acceptable, with onsite support as requested by the client. - Target salary range: $75,000 - $95,000. Final compensation will be determined by a variety of factors including but not limited to your skills, experience, education, and/or certifications. - The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. - Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. Job Locations - US-Remote

• Reports to the Program Lead/Health Information Technology Subject Matter Expert; and • Provides Quality Improvement support in meeting with contractors and gathering information to be synthesized to carry out the deliverables; and • Assists with content for report writing and deliverables; and • Other activities may be deemed necessary.