• Design, develop, test, and deploy RPA bots and automation workflows using Automation Anywhere A360, ensuring bots are scalable, reliable, and production-ready • Lead the end-to-end design of RPA solutions, including workflow documentation, component allocation, and bot architecture aligned with enterprise standards • Collaborate with business analysts and stakeholders to assess existing processes, identify automation opportunities, and estimate effort and complexity • Integrate RPA solutions with enterprise platforms (ERP, customer billing, databases, APIs), ensuring seamless data flow across systems • Oversee production bot performance, handle business user inquiries, conduct root cause analysis on failures, and drive continuous improvement cycles during the on-call workday (8am-5pm CST) • Adhere to RPA development standards and contribute to reusable component libraries • Maintain thorough documentation of automation workflows, design decisions, and operational runbooks • Demonstrate a commitment to continuous professional development and a proactive approach to mastering emerging orchestration and integration platforms, including Jenkins, Control-M, and Abacus AI

• Design and implement LLM-based agents for OSS tasks • Automate and augment OSS workflows • Integrate agents with OSS/NMS systems • Reason over network telemetry • Build evaluation and monitoring frameworks for agent accuracy

• Automate AWS infrastructure provisioning and administrative tasks using Terraform and serverless Lambda functions (EC2, S3, RDS, VPC, IAM roles) • Develop and maintain Helm charts and declarative configurations to standardize EKS-based deployments • Build reusable CI/CD templates in GitLab CI/Jenkins for adoption across 5+ AppDev workstreams • Script automation in Python, Bash, or Go to replace repetitive manual steps with code • Implement monitoring instrumentation and dashboards (CloudWatch, Prometheus, Grafana); assist in configuring alerts and chat-based system notifications • Work with developers to debug local environment setups and resolve application-level pipeline issues • Support cost optimization through right-sizing, reserved instances, and storage audits • Participate in on-call and production triage rotations, supporting Tier 2/3 incident response

• DevOps Engineer III serves as an emerging individual contributor within a team, expanding your leadership, guidance, and mentoring skills. • With the support and guidance of leadership, you will be responsible for supporting the goal of meeting scope, schedule, and delivery requirements. • You will interact with stakeholders and utilize influential skills to drive improvements in DevOps processes and practices. • Automate AWS infrastructure provisioning and administrative tasks using Terraform and serverless Lambda functions (EC2, S3, RDS, VPC, IAM roles). • Develop and maintain Helm charts and declarative configurations to standardize EKS-based deployments. • Build reusable CI/CD templates in GitLab CI/Jenkins for adoption across 5+ AppDev workstreams. • Script automation in Python, Bash, or Go to replace repetitive manual steps with code. • Implement monitoring instrumentation and dashboards (CloudWatch, Prometheus, Grafana); assist in configuring alerts and chat-based system notifications. • Work with developers to debug local environment setups and resolve application-level pipeline issues. • Support cost optimization through right-sizing, reserved instances, and storage audits. • Participate in on-call and production triage rotations, supporting Tier 2/3 incident response.