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Scene Health

Breakthrough medication support for better health.

Patient Engagement Specialist, Research and Clinical Trials

Research AnalystResearch AnalystFull TimeRemoteSeniorTeam 51-200Since 2008H1B No SponsorCompany SiteLinkedIn

Location

Maryland

Posted

4 days ago

Salary

$25 / hour

Seniority

Senior

High School3 yrs expEnglishSpanish

Job Description

Patient Engagement Specialist, Research and Clinical Trials

Scene Health

• Completes daily reviews of all patient video submissions when ingesting medications, and responds as appropriate per engagement and escalation protocols, and documents actions taken • Updates and maintains a database of patient-level notes daily • Conducts data entry, data quality check, and data reconciliation exercises to ensure consistent documentation • Conducts technical training with study sites to help patients use Scene Health’s mobile application and to resolve technical challenges when using the web platform • Prepares written reports and maintains records of program monitoring activities • Works collaboratively with a cross-functional team to identify, develop, evaluate, and refine new processes and features of the Scene Health program • Provides management with patient feedback and/or recommendations for program and product improvement • Other duties as assigned

Job Requirements

  • 3-5 years of related experience
  • High school diploma
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Proficiency with database systems and mobile applications
  • Bilingual in English and Spanish.

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