Your role at Dynatrace**Note that for this position we can consider candidates based in Munich, Frankfurt or Dusseldorf. Travel to customer meetings and team meetings will be required. We are looking for a candidate to fill a newly created position as an Enterprise Expansion Account Executive. In this role, you will drive sales growth through targeted acquisition and expansion efforts across various industry segments. It’s all about a “land and expand” approach amongst enterprise-grade organizations. As part of your responsibilities, you’ll oversee approximately 8 existing customer accounts. Your focus will be on nurturing these relationships and expanding partnerships. Additionally, you’ll engage with approximately potential customers, introducing them to our offerings. After successfully converting prospects, you’ll have the chance to maintain those accounts and explore opportunities for upselling and cross selling our solutions. Collaborating closely with our high-performing sales professionals, SDRs, and partners, you’ll be on the path toward achieving ultimate success. - Execute on territory plans to deliver maximum revenue potential within a pool of regionally focused Enterprise accounts. - Collaborative pre-defined SE support based on region. - Drive new logo customers whilst also focusing on expanding Dynatrace usage within existing accounts. Approximately 26 accounts in total. - Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition. - Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events and account specific initiatives. - Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively. - Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs. - Ensure your customers’ implementations are wildly successful. What will help you succeedMinimum Requirements: - 5+ years selling Enterprise SaaS solutions in a complex environment - Proven Track Record both strategically growing existing accounts and also winning new business with new customers - Fluency in German and English is a pre-requisite Preferred Requirements: - You show a successful track record in Enterprise software sales across many business functions within the executive level of a customer. - You can manage sales cycles within complex organizations, while compressing decision cycles. - You have outstanding organizational and communication skills (written and oral, negotiation and presentations skills). - You are confident in building a diverse territory plan and have familiarity in leveraging a sales ecosystem. - You have proven experience in acquiring new business. - You thrive in high-velocity situations and can think/act with a sense of urgency. - You are a motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships. - You know how to build and execute business plans and sales plays. - You know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (familiar with MEDDPIC). You are familiar with the observability and modern application market. - You use AI to be more effective and efficient in your daily work Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. - Over 50% of the Fortune 100 companies are current customers of Dynatrace.

• Lead Onboarding and Engagement: You will be the first point of contact for inbound genotyping leads, proactively reaching out to new prospects through outbound sales calls and emails, ensuring a smooth transition into our customer base. • Customer Relationship Management: From registration to their seventh paid order, you'll provide dedicated service to new genotyping customers, addressing their needs and ensuring satisfaction every step of the way. • Sales Support: Assist customers with various administrative tasks, such as account setup, logistics, and follow-up, to streamline their experience and facilitate their success with our products. • Software Adoption: Identify and qualify genotyping accounts for the adoption of our Colony management software, guiding them through the registration process and supporting them during the initial two months of full functionality. • Sales Execution: Execute the five fundamentals of Colony software, ensuring its seamless integration into customer operations and maximizing its benefits. • Prospect Engagement: Engage with prospect leads to understand their needs, gather essential information about decision-makers, cage numbers, current costs, and pain points, laying the groundwork for effective sales strategies. • Data Management: Utilize Salesforce to meticulously capture customer profiling information and log all call activity, maintaining high standards of organization and efficiency with an expected call volume of 5-7 per day. • Lead Conversion: Drive the conversion of leads generated from various sources, including vendor and national shows, customer meetings, marketing initiatives, and other lead channels, from initial interest to full adoption of our products. • Collaboration and Support: Collaborate closely with the Regional Sales Manager to qualify diagnostic sales opportunities and ensure a coordinated approach to customer engagement. • Technical Support: Triage technical inquiries and complaints during customer interactions, ensuring a seamless handoff to the appropriate Transnetyx support teams for resolution. • Professional Development: Participate actively in various company-wide meetings, sales calls, and training sessions, staying abreast of industry trends and best practices to continually enhance your skills and performance. • Event Participation: Attend vendor shows as required, potentially involving minimal travel, to represent Transnetyx and foster valuable connections within the industry. • Flexibility: Perform any other duties as assigned, demonstrating adaptability and a willingness to contribute to the overall success of the team and organization.

• Manage CIEE’s current relationships with study abroad staff, faculty, and other administrators at partner institutions with the goal of increasing enrollments and overall revenue at those institutions. • Strategize with institutional partners to increase enrollment of students in study abroad programs. • Develop and sustain new relationships with Study Abroad Office staff, faculty, and other institution administrators in your portfolio. • Collaborate with study abroad partners to expand CIEE’s brand presence and working relationships with all institutional influencers and stakeholders outside of the study abroad office. • Strategize with institutions to increase and diversify study abroad participation. • Function as primary CIEE contact for all institutions in the portfolio using regular phone, email, and in-person interaction. • Create and host student-facing activities, faculty meetings, staff trainings, and other outreach activities as assigned. • Represent CIEE at study abroad events, pre-departure orientations, and other institutional engagements throughout the portfolio. • Strategize with the Assistant Director, Institutional Relations to plan and implement an annual strategy for achieving goals. • Collaborate with various internal departments to leverage their expertise for customer support and sales calls with key institutions. • Represent CIEE at national and regional professional conferences including NAFSA, Forum, and CIEE’s annual conferences. • Maintain detailed records of all activities related to institutions in the designated portfolio and manage institutional profiles in CRM (SalesForce). • Develop fluency with data visualisation software in driving evidence-based partner support, strategy, and decision-making. • Provide input on marketing strategies for institutions in the assigned portfolio and conduct market research, as necessary. • Manage personal travel budget appropriately. • Hours may be uneven and fall outside of the typical 9-5 range. • Extensive seasonal travel may be required - as much as 2-4 days/week, during two separate 2-3 month periods aligning with the Fall and Spring college semesters. • Roughly 95% of travel is domestic, 5% is international. • Meet individual and team goals for enrollments and approved programs. • Other goals will be assigned. These goals are both seasonal and annual. Goals and targets are evaluated and adjusted on a routine basis. Other duties as assigned.

• Grow and expand existing customer accounts by identifying upsell, cross-sell, and renewal opportunities. • Act as a trusted advisor to senior stakeholders, guiding customers on how Boomi can further support their business goals. • Use consultative selling techniques to design tailored solutions that address customers’ evolving challenges. • Develop and execute account plans to meet growth targets and ensure long-term customer satisfaction. • Engage cross-functional teams, including customer success, solutions consulting, and marketing to deliver outstanding customer outcomes. • Analyze account performance and market trends to proactively address customer needs and risks. • Accurately forecast renewals and expansion revenue while tracking key performance metrics.