Liberty Healthcare logo
Liberty Healthcare

The Liberty Healthcare Corporation is a privately owned healthcare management organization founded in 1986. Liberty Healthcare employs more than 1,000 full-time

IT Infrastructure Solutions Manager

Location

United States

Posted

6 days ago

Salary

$0 / year

Seniority

Lead

No structured requirement data.

Job Description

IT Infrastructure Solutions Manager

Liberty Healthcare

Title: IT Infrastructure Solutions Manager Location: United States - Remote - - Information Technology | Data Analytics - - Full Time - - 730760 Liberty Healthcare is now accepting applications for an available full-time Information Technology Infrastructure Solutions Manager position. In this role you will be responsible for ensuring the availability, security and utility of technology systems and related technology infrastructure for a health and human services organization with approximately one thousand end users who are geographically dispersed throughout the United States. You will report directly to Liberty’s CIO/CTO and work closely with a talented and agile team of IT professionals. Your responsibilities will include: - Partnering with operations leaders to understand business needs and opportunities and collaborating on the design, development, and deployment of effective solutions - Supporting application and data teams by delivering DevOps and related infrastructure services to enable rapid development and deployment of new capabilities - Continually evaluating technology processes and services to identify areas for increased value, additional efficiency and cost savings - Managing relationships with technology vendors and partners - Partnering with the organization’s Chief Information Security Officer to ensure data security and system resiliency - Monitoring system performance and implementing optimization initiatives - Ensuring compliance with regulatory and contractual requirements - Creating and documenting standardized repeatable processes with supporting procedures - Maintaining an accurate inventory of the company’s technology assets and resources - Ensuring end user and technology support processes are consistent across headquarters and business unit operations - Contributing to the company’s technical disaster recovery / business continuity program - Leading, mentoring, and developing a team of cloud engineers and administrators As a valued full-time employee of Liberty Healthcare, you can expect: - Salary range starting at $140,000 with flexibility at the higher end for highly qualified candidates - Health insurance, dental insurance, vision insurance, life insurance, and disability insurance - 33 days of cumulative paid time off annually for holidays, vacation, sick and personal time - Health Savings Account (HSA), 401k plan and other perks For a detailed overview of Liberty’s benefits visit https://www.libertyhealthcare.com/upload/138.pdf You are a good fit for this position if you possess the following: - At least seven years of experience configuring, administering, and supporting the Microsoft technology stack - Deep knowledge of Microsoft applications, including DevOps, GitHub, Azure, and Fabric - Understanding of enterprise networking – including design, security, configuration and support - Experience in establishing and maintaining cloud-based environments - Ability to work well with organizational leaders, information technology professionals, and end users - Leadership and team management experience - Knowledge of data security standards and regulations, including SOC, HIPAA and NIST This is a remote position which requires occasional travel to Liberty’s corporate office and service locations throughout the United States. Liberty Healthcare is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities.

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Bechtel logo

Integration Professional

Bechtel

Bechtel, founded in 1898, is one of the world’s leading and most widely recognized construction, engineering, and project management firms. The company was fo

Manager6 days ago

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Marqeta logo

Assistant Manager, Bank Partnerships

Marqeta

You see a card. We see endless possibilities.™

Manager6 days ago
Full TimeRemoteTeam 501-1,000Since 2010H1B Sponsor

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Full TimeHybridTeam 1,001-5,000Since 2017H1B No Sponsor

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Delaware + 1 moreAll locations: Delaware | California

Technical Support Manager

Keystone Lighting

Keystone Lighting, founded in 1945, is a family-owned company specializing in innovative commercial and industrial lighting solutions. The company emphasizes a

Manager6 days ago

Title: Technical Support Manager Location: Lansdale United States Job Description: Travel: For local or hybrid candidates, infrequent travel may be required, typically fewer than two times per year. For remote candidates, up to 25% travel to Headquarters in Lansdale, PA may be required as needed to support onsite collaboration with the team. About Keystone Technologies: Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy." Who We Are: Were not your typical lighting company and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first whether thats our customers, partners, or each other. If youre passionate about growing, collaborating, and making a difference, youll feel right at home here. Our Core Values - Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations. - Grow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isnt just about achieving more; its about evolving personally and professionally, transforming at every opportunity. - Do Right: Its not just good ethics to do the right thing; its good business. We uphold the highest integrity, and we do the right thing even when its hard. Why? Because trust is our most important currency. - Value People: We come from a range of backgrounds, affiliations, and experiences. We honor everybodys story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive. - Challenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments. What we offer: Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities. The Opportunity: The Technical Support Manager plays an integral role in serving our customers to fulfill our Light Made Easy promise. This position oversees the Technical Support team to regulate the workload for customer, rep, and sales team inquiries involving support for specifications, wiring, troubleshooting, and handling field issues. Your Impact: - Manage Technical Support team to provide adequate phone and email support coverage, such that all requests are resolved or escalated in a timely and effective manner - Ensure training of new hires and existing team members regarding Technical Support processes and product knowledge - Collaborate with cross-functional teams as needed to ensure solutions are thoughtful, well-rounded, efficient, and aligned with business and customer needs - Develop and maintain reporting metrics/dashboards - Facilitate negotiations for field labor and material claims - Grow the team by shaping the right structure, setting up and upholding practical standard operating procedures, cultivating a positive culture, and creating an environment where people can do their best work - Receive inbound technical-related phone calls and emails and walk customers through the necessary steps to find a resolution What you bring: - Bachelors degree in engineering, business, or related field preferred; equivalent work experience will also be considered - 3+ years of experience managing and developing technical teams required, preferably in lighting - Adequate tenure in customer relations, technical support, and/or call center management roles - Demonstrated ability to thoughtfully manage and develop technical teams - Ability to build rapport and maintain positive working relationships - Exceptional client/customer engagement skills - Advanced organizational skills and keen attention to detail - Strong computer literacy and proficiency in Microsoft Office applications - Effective listening and problem-solving skills - Excellent project management skills - Understanding of technical products (electrical and lighting related product knowledge preferred) - Uphold and implement Keystones Core Values, consistently aligning actions and decisions that reflect the core principles Please note that we do not accept unsolicited resumes from recruiters or employment agencies.

Pennsylvania