• Strategically steer a high-performing user experience organization • Uphold exceptional design craft and visual standards • Operationalize comprehensive sub-functional strategies across six core foundational domains • Serve as the operational anchor for the domain

Role Description This is not a typical product design role. You will be the first designer at Nebuly — which means design is not a function here yet. You are building it. - Everything a customer, prospect, or partner sees is your remit. - The product UI. - The sales decks that close enterprise deals. - The website. - The ads. - The one-pagers that land in a CIO's inbox. If it represents Nebuly externally, you own how it looks and feels. This matters because we are building a new category — and in a new category, how you present yourself is how you define yourself. Design is not a layer on top of the product. It is part of the argument we are making to the market. You shouldn't apply if you want to specialize. You should apply if you are energized by the idea of owning the entire visual and experiential surface of a fast-growing enterprise startup from day one. What you'll do - Product design: - Own the end-to-end design of the Nebuly product — from complex data visualizations and dashboards to onboarding flows and empty states. - Work closely with the PM and engineering team to translate feature specs into polished, production-ready UI. - Maintain and evolve the design system as the product grows. - Sales & marketing enablement: - Design the sales decks, one-pagers, and battle cards the GTM team uses to close enterprise deals. - Build and maintain presentation templates that are easy for the sales team to use without breaking. - Support the marketing team on website updates, landing pages, and ad creatives. - Brand & communications: - Ensure visual consistency across every customer-facing touchpoint — from the product to a LinkedIn post. - Help establish and document Nebuly's visual identity as the company scales. Qualifications - 3+ years of design experience, with a strong portfolio spanning both product UI and marketing/brand work. - Exceptional Figma skills — you live in it. - Experience designing B2B SaaS products, ideally in data-heavy or analytics contexts. - Strong sense of information hierarchy and data visualization — our product surfaces complex enterprise data and it needs to be immediately readable. - Ability to work fast, iterate on feedback, and ship — this is not a slow, consensus-driven environment. - Nice to have: experience with Framer for designing and building interactive websites and web experiences. - Excellent English, written and spoken. Benefits - First designer — you are not joining a design team. You are starting one. The decisions you make now will shape how Nebuly looks for years. - Direct CEO partnership — you will work hand-in-hand with the CEO on product and brand. Your taste shapes everything that ships. - Real stakes — our customers are companies like Vodafone, OURA, CNH running mission-critical AI agents. What you design matters, and you will feel it. - Competitive pay + equity — top-of-market salary for a startup role, plus meaningful stock options in a fast-scaling company. - Remote-first and flexible — we care about results, not hours.

Role Description Our client, a leading organization in the public sector, is seeking a Service Design Lead to join their team. As a Service Design Lead, you will be part of the Service Delivery Department supporting the transformation initiatives. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a collaborative mindset, which will align successfully in the organization. What's the Job? - Lead end-to-end service design for the replacement project, covering the full investigation lifecycle from referral intake through to case closure and outcome recording. - Define future-state investigator journeys, operating models, and experience principles across all user groups including investigators, supervisors, oversight teams, and benefit program stakeholders. - Identify and design interim-state operating models required during the transition from legacy systems to new platforms. - Translate program objectives and business requirements into design-ready features aligned with program standards. - Collaborate with product planning teams and business analysts to ensure features are user-centered, feasible, and ready for development. Qualifications - Proven experience leading service design on large-scale government or enterprise transformation programs. - Deep expertise in service design methods, journey mapping, service blueprinting, co-design facilitation, and experience prototyping. - Ability to operate at both strategic and detailed levels, defining future-state operating models and reviewing individual feature designs within short timeframes. - Experience working with Agile delivery teams, product owners, and solution architects in fast-paced environments. - Strong facilitation and stakeholder management skills, comfortable leading workshops with diverse stakeholders. Benefits - Opportunity to contribute to impactful government transformation initiatives. - Work in a fully remote environment with flexible scheduling. - Collaborate with a dynamic team of professionals committed to innovation and service excellence. - Gain valuable experience in service design within the public sector. - Engage in meaningful work that makes a difference in people's lives.

• Identify, design, and support AI ‑ enabled knowledge solutions, decision ‑ support tools, automated workflows, and internal or client ‑ facing platforms in partnership with Innovation, and related teams. • Guide teams through change driven by AI, automation, and emerging knowledge technologies, emphasizing responsible adoption, value realization, and continuous improvement. • Promote a product ‑ oriented mindset by encouraging teams to design, iterate, and scale knowledge tools and solutions. • Provide mentorship through coaching, priority ‑ setting, and ongoing development, empowering employees to take ownership of their responsibilities, share expertise, and provide constructive feedback. • Balance workloads within and across teams by aligning responsibilities with skills and capacity, ensuring the right people are in the right roles. • Manage staff performance on a day ‑ to ‑ day basis, conduct bi ‑ annual check ‑ ins, make recommendations on compensation and bonuses, and participate in hiring through interviewing and staffing recommendations. • Maintain transparency by keeping employees informed of departmental and Firm objectives, priorities, and progress. • Assist the Director of Knowledge Management in developing, maintaining, and executing a long ‑ term strategy for knowledge and information asset development aligned with business goals and stakeholder input, while pioneering organizational change through close partnership with business leaders across the Firm. • Acquire and maintain deep understanding of industry practices, trends, benchmarking data, and competitive intelligence to inform strategic decision ‑ making. • Employ analytics, modeling, and performance metrics to assess adoption, impact, and value of knowledge- and AI ‑ enabled solutions, translating insights into actionable recommendations that inform investment decisions, roadmap planning, and continuous improvement. • Serve as a strategic advisor to practice leadership on the effective use of knowledge, data, automation, and AI to improve efficiency, consistency, and service delivery. • Propose and maintain processes and best practices that ensure high ‑ quality, complete, and accurate data, as well as effective sharing and utilization of the Firm ’ s knowledge and information assets. • Research knowledge management tools, trends, and methods to continually enhance knowledge platforms, practice ‑ specific applications, and overall function effectiveness.