• Providing administrative support to the Case Management Manager and Director of Customer Support and Engagement • Investigating cases and providing summaries to the Case Management Manager • Drafting responses to Letters Before Claim, Defence and Witness Statements • Managing the insurance notifications to ensure all cases are recorded accurately • Liaising with senior staff and keys stakeholders to oversee the management of serious complaints and legal cases against the group • Ensuring all strict deadlines for legal and insurance cases are met • Processing court paperwork and liaising with the courts where action is in place • Liaising with legal counsel to provide guidance to key stakeholders • Building and maintaining a good working relationship with the insurance brokers • Recording significant complaints/claims received into the Group, assisting with the acknowledgements and ensuring claims meet deadlines imposed • Carrying out investigations, collating data, scheduling and chairing meetings where required • Ensuring a working knowledge of Leaders and Romans systems and procedures and the variations in the business • Assisting in the training of new team members as and when required to ensure knowledge is shared • Keeping abreast of changes in industry legislation

• Brindar apoyo a viajeros durante su estancia en el extranjero, gestionando solicitudes, imprevistos y situaciones de emergencia. • Atender llamadas y mensajes en italiano e inglés. • Asistir a los viajeros ante problemas con vuelos, hoteles, traslados y otros servicios. • Contactar y coordinar con proveedores locales, compañías aéreas y estructuras hoteleras. • Buscar soluciones rápidas y eficaces, garantizando una comunicación clara y tranquilizadora. • Registrar cada intervención y mantener actualizada la información en los sistemas internos. • Informar a los departamentos correspondientes sobre incidencias relevantes. • Trabajar por turnos: fines de semana y días festivos. • Mantener siempre un alto nivel de atención al cliente, confidencialidad y profesionalidad.

Title: Document Reviewer Locations: AZ, United States TN, United States MS, United States NV, United States OR, United States Work Type: Remote, Full Time Job ID: 2008 Job Description: KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is seeking actively licensed U.S. attorneys for ongoing remote Document Review projects. This role is ideal for attorneys who want an environment where they are respected and valued and want to gain hands‑on experience with the discovery process across a variety of litigation matters. About the Role Document Reviewers will review documents for complex litigation matters using an electronic review platform to code for relevancy, confidentiality, and privilege. This position is project-based, and successful candidates will be considered temporary contingent employees. - Active U.S. law license in good standing required. - Must reside in Arizona, Tennessee, Mississippi, Nevada, Oregon - Pay Rate: $25/hour - Hours: Candidates must be available to work a minimum of 40 hours/week within Monday-Thursday: 7 AM-7 PM and Friday: 7 AM-5 PM - Overtime may be available depending on project needs and client approval - Fully remote work‑from‑home position - This is a temporary, project‑based position with assignments varying by client demand. Responsibilities - Review and code documents using review platforms such as Relativity and Nebula - Identify and apply privilege, confidentiality, and responsiveness coding - Conduct quality control checks as needed - Assist with privilege log and redaction log preparation - Follow detailed project instructions - Meet or exceed pace and accuracy expectations - Work independently in a secure remote environment - Maintain reliable attendance, communication, and timekeeping Qualifications - Active U.S. law license in good standing required. - Must reside in Arizona, Tennessee, Mississippi, Nevada, Oregon - Electronic document review experience preferred (Nebula, Relativity, responsiveness, confidentiality, privilege review, issue coding, privilege logging). - Team Lead or QC experience is desired. - Secure home office with high‑speed internet. - Computer running Windows 11 (23H2, 24H2, 25H2 or newer) - Windows 11 in S Mode not supported - or MacOS Sonoma (14), Sequoia (15), Tahoe (26) or newer. - Apple or Android phone/tablet running iOS 17+ or Android 12+; Google Authenticator compatible with iOS 14+ or Android 6+. - Strong proficiency with computers and remote‑work technology. - Excellent attention to detail, critical thinking, and ability to follow complex instructions. - Strong written and verbal communication skills. What We Offer - A friendly and welcoming team-oriented environment - Opportunities for career advancement and growth KLDiscovery is an Equal Opportunity Employer. #LI-AG1 #LI-Remote

Title: Document Reviewer Job Description KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is seeking actively licensed U.S. attorneys for ongoing remote Document Review projects. This role is ideal for attorneys who want an environment where they are respected and valued, and want to gain hands‑on experience with the discovery process across a variety of litigation matters. About the Role Document Reviewers will review documents for complex litigation matters using an electronic review platform to code for relevancy, confidentiality, and privilege. This position is project-based, and successful candidates will be considered temporary contingent employees. - Active U.S. law license in good standing required. - Must reside in Delaware, District of Columbia, Illinois, Indiana, Maryland, Massachusetts, Ohio, or Virginia. - Pay Rate: $30/hour - Hours: Candidates must be available to work a minimum of 40 hours/week within Monday–Thursday: 7 AM–7 PM and Friday: 7 AM–5 PM - Overtime may be available depending on project needs and client approval - Fully remote work‑from‑home position - This is a temporary, project‑based position with assignments varying by client demand. Responsibilities - Review and code documents using review platforms such as Relativity and Nebula - Identify and apply privilege, confidentiality, and responsiveness coding - Conduct quality control checks as needed - Assist with privilege log and redaction log preparation - Follow detailed project instructions - Meet or exceed pace and accuracy expectations - Work independently in a secure remote environment - Maintain reliable attendance, communication, and timekeeping Qualifications - Active U.S. law license in good standing required. - Must reside in Delaware, District of Columbia, Illinois, Indiana, Maryland, Massachusetts, Ohio, or Virginia. - Electronic document review experience preferred (Nebula, Relativity, responsiveness, confidentiality, privilege review, issue coding, privilege logging). - Team Lead or QC experience is desired. - Secure home office with high‑speed internet. - Computer running Windows 11 (23H2, 24H2, 25H2 or newer) — Windows 11 in S Mode not supported — or MacOS Sonoma (14), Sequoia (15), Tahoe (26) or newer. - Apple or Android phone/tablet running iOS 17+ or Android 12+; Google Authenticator compatible with iOS 14+ or Android 6+. - Strong proficiency with computers and remote‑work technology. - Excellent attention to detail, critical thinking, and ability to follow complex instructions. - Strong written and verbal communication skills. What We Offer - A friendly and welcoming team-oriented environment - Opportunities for career advancement and growth KLDiscovery is an Equal Opportunity Employer. #LI-AG1 #LI-Remote Job Info - Job Identification2006 - Posting Date01/07/2026, 05:00 - Locations MA, United States DC, United States IL, United States IN, United States MD, United States OH, United States VA, United States