Assistant Manager
Location
Australia
Posted
3 days ago
Salary
0
Seniority
Mid Level
Job Description
Assistant Manager
Guzman Y Gomez Cronulla
• Support the Store Manager in delivering exceptional customer experiences • Drive operational excellence and team performance • Create a positive, inclusive work environment • Lead, mentor, and support a diverse team of staff members • Assist in scheduling staff shifts and ensuring adequate coverage • Oversee daily store operations including opening and closing procedures, inventory management, and cash handling • Maintain accurate financial records and reconcile cash registers • Deliver outstanding customer service and resolve customer concerns • Monitor sales performance and implement strategies to achieve store targets • Train and onboard new team members • Manage inventory levels and conduct stock counts • Ensure compliance with health, safety, and company policies • Analyze performance metrics and provide feedback to team members • Support promotional activities and merchandising initiatives • Communicate effectively with the Store Manager and departments • Demonstrate resilience and decisiveness when addressing challenges
Job Requirements
- High school diploma or equivalent
- Minimum 2-3 years of supervisory or team lead experience in retail, hospitality, or service management
- Proven ability to manage and motivate diverse teams in a fast-paced environment
- Strong customer service orientation with excellent interpersonal and communication skills
- Proficiency with Point of Sale (POS) systems and basic computer literacy
- Solid understanding of inventory management and stock control procedures
- Demonstrated time management and organizational abilities
- Ability to work flexible hours, including evenings, weekends, and holidays as required
- Valid driver's license (preferred)
- Retail management certification or equivalent professional qualification (preferred)
- First Aid and CPR certification (preferred)
- Experience with inventory management software or systems (preferred)
- Knowledge of sales performance optimization techniques (preferred)
- Background in staff training and development (preferred)
- Experience in a multi-site retail or hospitality environment (preferred)
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