Second Front Systems (2F) is a public-benefit software company powering software for the free world. We eliminate the friction that slows innovation, enabling faster, more secure development and deployment of software across government and regulated networks. Built by national security veterans and backed by top-tier venture capital, our platform is trusted by the world’s leading organizations to cut deployment timelines from years to weeks. We move fast, solve hard problems, and deliver trusted capabilities where they’re needed most. Our work strengthens global security and gives the United States and its allies a lasting competitive advantage.
IT Engineer
Location
Colorado + 3 moreAll locations: Colorado | North Carolina | Texas | Virginia
Posted
3 days ago
Salary
$95K - $110K / year
Seniority
Senior
Job Description
IT Engineer
Second Front Systems
• Own identity and access management across core enterprise platforms, including Okta and Google Workspace, administering user lifecycle management, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and role-based access controls. • Lead endpoint management for company devices, primarily macOS systems managed through Jamf, developing secure endpoint baselines, software deployment workflows, and lifecycle management processes. • Design and build automation using APIs and scripting languages such as Python, Bash, or PowerShell to streamline IT operations, eliminate repetitive tasks, and improve operational efficiency. • Administer and support business-critical SaaS applications and collaboration platforms, ensuring secure, reliable, and scalable services that enable employees to work effectively. • Partner closely with Security to support access reviews, vulnerability remediation, asset management, and compliance initiatives across frameworks including FedRAMP, SOC 2, ISO 27001, and CMMC. • Serve as the senior escalation point for complex employee technology issues, major incidents, and advanced troubleshooting across identity, endpoint, and SaaS platforms. • Continuously improve IT operations through process optimization, documentation, self-service capabilities, and scalable infrastructure that supports company growth. • Collaborate across Engineering, Security, and People Operations to ensure internal technology solutions align with business needs while maintaining a secure and exceptional employee experience.
Job Requirements
- 3–5+ years of experience in IT Engineering, Systems Administration, Enterprise IT, or a related technical discipline supporting cloud-first organizations.
- Hands-on experience administering identity platforms such as Okta and Google Workspace, with strong knowledge of identity lifecycle management, authentication, and enterprise access controls.
- Experience managing Apple device fleets using Jamf, including device provisioning, endpoint security, software deployment, and lifecycle management.
- Proficiency developing automation through scripting languages such as Python, Bash, or PowerShell, along with experience leveraging APIs and workflow automation tools.
- Strong understanding of SaaS administration, endpoint management, enterprise productivity platforms, and modern cloud-based IT infrastructure.
- Excellent troubleshooting and problem-solving skills with experience supporting distributed, remote-first workforces in fast-paced environments.
- Strong written and verbal communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders.
- A continuous improvement mindset with a passion for automation, operational excellence, and building scalable internal technology solutions.
Benefits
- Competitive Salary
- 100% Healthcare, vision and dental coverage
- 401(k) + 3% company contribution
- Additional benefit perks (One Medical membership, mental health resources and family planning assistance)
- Equity incentive plan
- Tech + office supplies stipend
- Annual professional development stipend
- Flexible paid time off + federal holidays off
- Parental leave
- Work virtually, near one of our hub locations
- Referral Bonus
Related Guides
Related Categories
Related Job Pages
More IT Support Jobs
Help Desk Analyst, Tier 1
LeidosLeidos is an innovation company rapidly addressing the world’s most vexing challenges in national security and health.
• Responsible for answering inbound and outbound contacts • Document the contact details within the ticketing system(s) • Provide customers with timely and accurate responses • Assist customers in troubleshooting and resolving problems • Interface well with customers at various levels of seniority • Serve as the initial point of contact for troubleshooting hardware/software issues • Address support requests received over the phone, chat, or email and/or web-based systems • Properly diagnose issues and route unresolved issues to the next level of support • Perform account password administration and process new user account requests • Monitor customer problems to ensure prompt service/resolution is provided • Remain on queue and available to assist end users during specified shift
• Supporting both our clients and internal teams • Client onboarding and account access management • Technical support and process improvement • Assisting internal IT operations and automation projects • Communicating clearly and professionally with clients
• Manage multi-jurisdictional compliance execution - Support implementation of HIPAA/HITECH, GDPR/UK GDPR, PIPEDA, Quebec Law 25, PHIPA, and emerging privacy laws and coordinate with legal counsel on complex regulatory matters. • Drive vendor risk management and BAA/DPA lifecycle - Negotiate and finalize Business Associate Agreements and Data Processing Agreements with subprocessors, ensuring breach notification timelines meet calendar-day standards, data deletion commitments are defined, and subprocessor transparency obligations are satisfied. • Mature security posture and operational resilience - Partner with Engineering to implement security controls that support SOC 2 Type II and ISO 27001 readiness, lead incident response planning and breach notification workflows, and establish monitoring/alerting. • Embed privacy-by-design across product and engineering - Collaborate with Product and Engineering leadership to assess PHI exposure in new features, define data minimization strategies, and guide architecture decisions that reduce compliance risk. • Lead IT operations and service delivery - Own user onboarding / offboarding workflows, device provisioning and management, and IT service delivery for a remote-first team, partnering with HR on seamless employee lifecycle management. • Drive Identity & Access Management (IAM) strategy - Own identity provider configuration and access control policies, implementing least-privilege access principles, periodic access reviews, and role-based access control (RBAC) frameworks. • Manage endpoint security and device management - Define and enforce endpoint security standards (MDM, disk encryption, antivirus, patching). Establish laptop procurement standards and remote device management policies. Coordinate with Engineering on developer tooling and access requirements. • Own SaaS vendor rationalization and procurement hygiene - Conduct regular vendor intelligence audits to identify tool overlaps, license waste and procurement gaps. Partner with Finance on SaaS spend optimization. • Strengthen the InfoSec, IT & Compliance function - Develop and refine processes, tooling, and documentation to support organizational growth. Manage and mentor the IT Operations team. Partner with third-party compliance advisors to accelerate maturity. • Act as the bridge between Legal, Engineering, IT, and the business — Translate complex legal language into actionable engineering requirements. Partner with Customer Success on practitioner-facing compliance communications. Coordinate cross-functional responses to regulatory inquiries, audits, and customer due diligence requests.
Role Description Safebet sucht einen IT Support Analysten (m/w/x), der unser Team verstärkt. Wachse mit uns, bring neue Ideen ein und entwickle Produkte, die das Sporterlebnis für unsere Kunden noch spannender machen. Jeden Tag arbeitest du in einem hochgradig kollaborativen und agilen Umfeld mit funktionsübergreifenden Teammitgliedern zusammen, um Produkte weiterzuentwickeln und technische Lösungen zu schaffen, die uns voranbringen. - Stellen eines hohen Standards im Kundenservice (remote), in der Zufriedenheit und im Support. - Unterstützung des Corporate-IT-Teams bei der Bereitstellung hochwertiger IT-Support-Services für Endnutzer an allen Standorten der Safebet. - Analyse und Behebung technischer sowie operativer Probleme im Rahmen des Incident-Managements und der Request-Fulfillment-Prozesse. - Mitwirkung an Infrastrukturprojekten zur kontinuierlichen Verbesserung von Tools und Services für unsere Kunden. - Verantwortung für gemeldete Störungen und regelmäßige Kommunikation von Status und Fortschritt. - Analyse, Reparatur und Behebung von Problemen bei Hardware, Betriebssystemen und Software (Windows, macOS, mobile Geräte) sowie bei Systemausfällen und Datenwiederherstellung. - Verwaltung des internen Beschaffungsprozesses im IT-Support. - Verwaltung von Benutzerkonten, Gruppen, Passwörtern und Mailboxen in Active Directory, Exchange Servern (Office 365) sowie weiteren Systemen. - Pflege von Betriebsdokumentationen, einschließlich Knowledge-Base-Artikeln und Standard Operating Procedures. - Beitrag zur Weiterentwicklung und Optimierung von IT-Service-Management-Standards und -Prozessen. Qualifications - Mindestens 3 Jahre Erfahrung im IT-Support-Umfeld. - Fundierte Kenntnisse in IT-Service-Management-Standards und -Prozessen (ITIL). - Erfahrung mit Active Directory, E-Mail-Technologien (Office 365, Exchange Server) und Microsoft-Office-Anwendungen. - Kenntnisse in der Sicherheit von PC-Arbeitsplätzen sowie in Festplattenverschlüsselungssystemen. - Erfahrung mit ITSM-Anwendungen wie Jira Service Desk. - Verständnis von IP-Adressierung, Netzwerken und Telefonie. - Grundkenntnisse in WLAN-Technologie, Netzwerksystemen, Virtualisierung und virtuellen Infrastrukturen (VMware & Hyper-V). - Deutsch mind. B2 Niveau, sehr gute Englischkenntnisse in Wort und Schrift. Requirements - Agiles Mindset: Du lernst, passt dich an und verbesserst kontinuierlich unsere Arbeitsweise. - Teamplayer: Du lernst voneinander und entwickelst gemeinsam großartige Ideen. - Innovativ: Du bringst neue Ideen ein und arbeitest gerne mit neuesten Technologien. Benefits - Start-Up Qualität: Eine stabile Grundlage, auf der du wachsen kannst. - Persönliche und berufliche Weiterentwicklung: Vielfältige Möglichkeiten zur Weiterentwicklung. - Events: Spaß zusammen bei Charity-Aktionen oder Team-Events. - Unterstützendes Umfeld: Zusammenarbeit und Teamwork, während die Individualität geschätzt wird.



