Role Description We are expanding our remote team and seeking friendly, service-driven individuals who enjoy building relationships and helping others. As a Travel Customer Relations Advisor, you'll serve as a trusted resource for clients by assisting with travel planning, coordinating important trip details, and providing exceptional support throughout the travel experience. This role is ideal for individuals who enjoy communication, problem-solving, and creating positive customer interactions while working in a flexible remote environment. - Connect with clients to understand their travel interests, preferences, and vacation objectives - Assist travelers in exploring destinations, accommodations, cruises, tours, and travel experiences - Provide customized recommendations that align with client needs, expectations, and budgets - Support the coordination of reservations, itineraries, and travel arrangements - Share travel confirmations, schedules, documentation, and trip-related updates - Assist with itinerary modifications, special requests, and travel-related concerns - Review travel plans and booking information to help ensure accuracy and completeness - Monitor active travel arrangements and assist with final preparations before departure - Maintain detailed records of client interactions, preferences, and trip information - Utilize company resources, supplier partnerships, and training materials to support travelers - Participate in ongoing education, destination training, and professional development opportunities Qualifications - Strong written and verbal communication skills - Excellent customer service and relationship-building abilities - Strong organizational skills and attention to detail - Ability to manage multiple client interactions efficiently - Comfortable using web-based systems, online platforms, and communication tools - Professional, dependable, and customer-focused approach - Strong problem-solving and critical-thinking abilities - Self-motivated with the ability to work independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions Benefits - Fully remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training program - Ongoing mentorship and team support - Professional growth and advancement opportunities - Performance-based recognition and incentive programs - Travel-related discounts and exclusive industry benefits - Positive and collaborative virtual work culture - Access to continuing education and development resources Who Excels in This Role? - Enjoy helping people plan rewarding travel experiences - Build lasting relationships through professional communication - Thrive in organized and service-oriented environments - Adapt well to changing priorities and traveler requests - Take ownership of responsibilities and consistently follow through - Have an interest in travel, tourism, hospitality, customer relations, client support, or remote professional opportunities

Role Description Do you enjoy helping people find solutions, coordinating details, and creating positive customer experiences? We are growing our remote team and seeking motivated individuals to join us as Travel Customer Solutions Specialists. In this position, you'll assist travelers with planning and coordinating their vacations, provide personalized guidance, and help ensure every stage of the travel experience is handled smoothly. This opportunity is ideal for individuals who are service-driven, detail-oriented, and excited to support clients while working from a flexible remote environment. - Consult with travelers to understand their vacation objectives, interests, and travel preferences - Explore destination options, resorts, cruises, tours, transportation, and unique travel experiences - Recommend travel solutions tailored to individual needs, expectations, and budgets - Assist with coordinating reservations, travel arrangements, and itinerary planning - Communicate important trip information, confirmations, schedules, and travel updates - Provide support for itinerary changes, special accommodations, and travel-related requests - Review bookings and travel documentation to help maintain accuracy - Track active travel plans and assist with completing outstanding travel details - Maintain organized client profiles, trip records, and communication history within company systems - Utilize company resources and supplier partnerships to support client travel needs - Participate in educational programs, team meetings, and ongoing professional development Qualifications - Strong written and verbal communication skills - Excellent customer care and relationship-management abilities - Exceptional organizational skills with attention to detail - Ability to manage multiple priorities in a fast-paced environment - Comfortable using online platforms, booking systems, and digital communication tools - Resourceful problem-solver with a professional attitude - Self-motivated and capable of working independently - Reliable internet access and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions Benefits - Fully remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training program - Ongoing coaching, mentorship, and team support - Advancement opportunities for high-performing team members - Performance-based incentives and recognition programs - Travel-related discounts and exclusive industry perks - Supportive and collaborative virtual workplace - Access to continuing education and skill-building resources

• Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests • Research customer issues and find workable solutions • Provide response to inquiries including scheduling appointments, referral inquiries • Assist with insurance questions, medication requests or general information requests • Identify and understand customer needs; quickly gain customer trust and confidence • Have fun learning new products and projects!

Role Description The Senior Customer Executive will grow our distribution and drive operational excellence for our warehouse distribution portfolio across In Store Bakery, Refrigerated Breakfast, Private Label capabilities in the Club (US & Canada, Global Export), US Natural/Specialty Channel and Canadian Grocery. This role centers on a hunter’s mentality: - Creating and executing multiple strategic plans across customers and classes of trade. - Aligning cross-functional teams to execute world-class service, insights, product, and brand capabilities for our customers. - Leveraging market position, world-class portfolio of capabilities and products, internal stakeholders, and strategic planning to drive sustained growth. Key Responsibilities - Grow, manage and optimize our distribution in Canada (warehouse distribution), Club (US and Canada + International Exports) and the Natural/Specialty Grocery Channel in the US and Canada. - Effectively communicate and collaborate internally to guide the commercialization process under your strategic plans for our business and your customers. - Build and maintain productive, professional relationships with internal stakeholders, any assigned customers, distributors, and broker organizations, as needed. - Develop and present quarterly and annual business plans in collaboration with managers &/or direct report(s) to maximize sales within regions/channels. - Provide leadership and direction across all assigned account activities, influencing both short- and long-term business decisions internally and externally. - Collaborate with Customer teams, General Management, Customers and Brokers to develop and track a pipeline of sales opportunities. - Help develop and advise on our Club and Natural Channel strategy to systematically identify new business opportunities by leveraging data-driven insights, SWOT analysis & internal stakeholders. - Partner with Supply chain, RGM, Business Development, Finance, and relevant customer teams to ensure seamless growth, operations, demand forecasting, production planning and execution. - Provide excellent reporting of your business, diagnose issues and provide clear solutions to achieve growth plans. Responsibility and Travel Requirements - 25% on Club US/Canada, 25% on Canada Grocery, 50% on US Natural Specialty Grocery. - Travel to customer locations, HQs, and industry events as required for business growth. Leadership Competencies - Adapts approach and attitude in real time, according to the changing demands of different situations. - Creates a climate where people are motivated to do their best to help the organization achieve its objectives. - Holds self and others accountable to meet commitments. - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Qualifications - BA/BS in Business, Marketing, or related field required. - Minimum of 7 years of sales experience in retail sales, customer management, or equivalent roles. - Proven experience managing and successfully growing Natural/Specialty channel brands. - Expertise in CPG (ISB or Fresh dept preferred) operations, sales strategies, and retail customer dynamics. - Excellent written, verbal, presentation, and negotiation skills. - Strong analytical skills, including category, consumer insights, financial reporting and P&L management. - Excellence in Microsoft Office tools (Excel, PowerPoint, Word, Teams, SharePoint, Outlook). Specialized Skills and Knowledge - Understanding of Club and Natural Channel, including sales and merchandising techniques. - Ability to create, absorb and implement change in a fast-paced, evolving business environment.