• Build and own your pipeline through direct prospecting, industry relationships, and referrals across carriers, TPAs, brokers, MGAs, and self-insured employers • Lead the full sales cycle from discovery through close, including demos, objection handling, proposals, and statements of work • Serve as a credible voice in the market, connecting our software’s capabilities to real operational problems your buyers face every day • Partner closely with product and customer success to provide market feedback and support strong client implementations • Hit and exceed annual sales targets while helping shape our go-to-market approach in the early days of this product

• Manage a book of between 40 and 60 prioritized accounts, with the ability to generate an account development plan, execute a successful playbook, and prioritize accounts within your book, which is comprised of accounts across acquisition, retention, and development lifecycles • Build and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships • Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate • Build pipeline by identifying new sales opportunities with your assigned book of business through both self prospecting and working inbound leads to meet sales targets • Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance • Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges • Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions • Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams • Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities • Other duties and responsibilities as assigned

• Own the full sales cycle from prospecting through close for new SMB hotel customers • Generate pipeline through outbound prospecting while converting inbound opportunities • Consistently achieve and exceed quarterly new ARR quota • Conduct value-based discovery and position Visual Matrix solutions to solve customer challenges • Maintain accurate pipeline management and forecasting in Zoho CRM • Leverage Gong, AI tools, and sales insights to continuously improve performance • Partner with Marketing, Customer Success, and Implementation to deliver a seamless customer experience • Become a trusted advisor to hotel operators and identify long-term growth opportunities

• Supplies product information to selected customers in an assigned territory and/or arranges for business analyses of customer’s business communication requirements and develops benchmark demonstrations, proposals and value propositions that exceeds customers’ requirements resulting in the development of new customers and retention of existing accounts by applying a consultative approach to Federal Department of Defense, Department of Veteran Affairs, and Civilian organizations. • Is responsible for assessments, technology recommendations and sales of our CIP/OP technology, Software and services. • The PTE is also responsible for the strategy of our managed print program which includes color management, consulting, wide-format, remote monitoring, application management and our platform strategy with IOT. • Organizes and implements post-sale delivery and implementation of RICOH solutions at customer locations. Acts as primary point of contact for all sales paperwork. • Proactively develops new customer contacts, review leads, participates in customers’ business communication strategy, planning and delivery of RICOH solutions. • Engages in strategic planning with customer base; proactively identifies, evaluates and formulates action plans for at-risk customers. • Meets or exceeds revenue and gross profit expectations. • Coordinates cross-functional sales activity and manages team processes. • Promote products and represent company at off-site customer meetings. • Maintain records of all account activity within sales database. • Identify contacts in accounts and conduct strategic calls. • Serves as first line of contact with customers. • Performs other duties as assigned.