Academic Program Coordinator Supervisor

Technical Program ManagerTechnical Program ManagerFull TimeHybridSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

3 days ago

Salary

$49.2K - $71.3K / year

Seniority

Senior

Associate Degree

Job Description

Academic Program Coordinator Supervisor

Center for Healthy Aging

Title: Academic Program Coordinator Supervisor, College of the Liberal Arts Location: University Park PA United States Job Description: APPLICATION INSTRUCTIONS: - CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. - CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. - If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS Join Penn State's team as an Academic Program Coordinator Supervisor. You'll work in a collaborative environment, making a difference in the Department of Anthropology and School of Labor and Employment Relations by providing critical administrative and logistical support for faculty and students. This role is at the heart of academic operations for the graduate and undergraduate programs, ensuring program management and student success. Supervisory responsibilities include leading the Student Services administrative staff team. Responsibilities include but are not limited to: Supervision of Staff - Lead daily operations and administrative coordination for the Student Services administrative staff team, ensuring consistent workflow. - Provide leadership and mentoring to direct reports and encourage cross training opportunities. - Assign duties and conduct performance evaluations. - Ensure effective collaboration with College advising and other administrative units. Graduate Student Appointment Processing - Manage processing of graduate student appointments. - Coordinate appointment types and funding distributions. - Process stipend changes, salary reallocations, and adjustments. - Liaise with internal and external units for fellowships, special assignments and awards. - Monitor graduate program reporting, deadlines, and compliance with academic policies. Course Scheduling Administration - Oversee resident course scheduling. - Work with school and departmental leadership to meet teaching and instructional needs. - Manage schedule updates, instructor assignments, and room logistics. - Collaborate with staff on graduate student teaching and research assignments. - Support the Director of Undergraduate Studies in academic planning and course management. Student Event Coordination - Oversee undergraduate and graduate events including info sessions, career nights, and commencement. - Organize Graduate Recruitment Weekend and New Student Orientation, including travel, accommodations, scheduling, and communication. - Assist in hosting virtual recruitment events for admitted students and manage all event-related communications and logistics. Support & Data Management - Support the design and use of databases for student records, course offerings, and workload tracking. - Oversee staff responsible for student and curriculum data collection and reporting. - Provide broad administrative support across both University Park and World Campus programs (World Campus is Penn State's online campus). Academic Program Support - Serve as point of contact for students, faculty, and external inquiries and provide guidance on program procedures, policies, and student issues. - Maintain and organize confidential student records and files. - Coordinate course scheduling and assist with instructor assignments; provide basic technical support for course setup and classroom logistics. - Support faculty with administrative tasks, including materials preparation, room scheduling, and form processing. - Collect and manage data for internal and external reporting. - Track student academic progress. - Coordinate and monitor faculty evaluation processes from students. - Communicate and collaborate with university offices and departments. - Attend and disseminate information from university-wide meetings and workshops. The Academic Program Coordinator Supervisor will also support scholarship and internship processes by coordinating communications, verifying student eligibility, and assisting in student scheduling. The Academic Program Coordinator Supervisor will utilize organizational and multi-tasking skills to complete the above responsibilities. Qualifications: - Ability to be detail-oriented - Excellent communication (verbal and written), interpersonal, and problem-solving skills - Proficiency in Microsoft Office 365, particularly Excel for data tracking and reporting, Outlook for communication and scheduling, and Word for document preparation MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None Important Application Instructions: Applicants must submit a cover letter addressing their interest and relevant experience, in addition to a resume. Additional Information: The College of the Liberal Arts is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process. Important Note: This is not a fully remote position. In accordance with College guidelines, this position requires a minimum of three days per week of on-site work at the designated work location. After training, the Academic Program Coordinator Supervisor will also work with various software including: - CourseLeaf CIM (Curriculum Management System) - Starfish (student success platform) - 25Live by CollegeNet (scheduling platform) - LionPATH (Penn State's student information system) - iTwo (web-based tool at Penn State used for data access, analysis, and distribution) - Canvas (Penn State's learning management system) BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $49,188.00 - $71,340.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

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