Manager, Global Commercial Data
Location
Ohio
Posted
3 days ago
Salary
$102K - $177.1K / year
Seniority
Senior
Job Description
Manager, Global Commercial Data
Johnson & Johnson
• Serve as the global owner for the commercial customer data pillar, with a core focus on accounts and contacts across commercial platforms and systems. • Design, manage, and maintain core customer data views that support business needs across multiple commercial systems. • Lead the structure and ongoing maintenance of the Account and Contact 360 views in partnership with business unit stakeholders and cross functional partners. • Own and maintain the Commercial MDM data structure globally, ensuring account, contact, and related sales data are represented in a streamlined, meaningful, and scalable way. • Drive simplification across Orthopedics commercial data while preserving the functionality required by business users and commercial teams. • Partner with business and technical stakeholders to ensure customer data is visualized and reported with quality, accuracy, and clarity. • Reduce ambiguity and confusion in customer data by establishing clear ownership, definitions, governance, and reporting standards. • Support product governance activities and maintain partnership with the Data Strategies team to ensure alignment across related data and platform initiatives.
Job Requirements
- Minimum of a bachelor’s degree is required.
- Minimum of 6 years progressive business experience is required.
- Experience managing customer, account, contact, commercial, or master data within complex commercial platforms.
- Strong understanding of account and contact data structures, including 360-degree customer views and cross-system data alignment.
- Experience partnering with business stakeholders to define data requirements, improve data usability, and support reporting needs.
- Ability to operate as a bridge between business teams, platform owners, data teams, and governance stakeholders.
- Strong analytical, communication, and problem-solving skills with the ability to simplify complex data topics for business audiences.
- Demonstrated ability to build trust with business leaders and translate commercial needs into scalable system and data solutions.
- Up to 10% travel may be required.
Benefits
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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