Role Description The Technical Denials Specialist is responsible for analyzing, resolving, monitoring, and reporting non-clinical denials to the Denials Unit Manager as appropriate. The role supports the mission, vision, values, and strategies of St. Elizabeth Healthcare. - Demonstrate respect, dignity, kindness, and empathy in each encounter with all patients, families, visitors, and other employees regardless of cultural background. - Reviews, researches, and addresses non-clinical denials. - Addresses all accounts assigned to work queue and completes all necessary activity as defined in departmental policies and procedures. - Performs extensive follow-up, completes appeals, and refers to other stakeholders when appropriate. - Investigates and ensures that questions and requests for information are responded to in a timely and professional manner. - Performs ongoing monitoring of denials accounts worked to maximize collection dollars. - Utilizes all appropriate systems to effectively research accounts and complete necessary steps. - Completes follow-up with patients to obtain additional information as necessary. - Prepares necessary documentation to submit appeals to payers when payment is denied. - Completes all necessary outgoing calls and answers incoming calls as appropriate. - Requests rebilling of accounts as necessary. - Completes and/or requests adjustments to an account based on adjustment thresholds. - Reviews, works, and reports all accounts that have aged more than the specified grace period. - Documents follow-up or patient accounts appropriately. - Tracks and reports violations of prompt pay/adjudication terms by payers. - Interfaces with other key internal and external staff to obtain necessary information. - Reports issues and trends to appropriate management personnel and collaborates to develop solutions. - Participates in all educational activities and demonstrates personal responsibility for job performance. - Meets or exceeds expectations for data quality, customer service, payment variance management turnaround, and productivity. - Maintains satisfactory attendance and punctuality as set forth by St. Elizabeth Healthcare and departmental policies. - Consistently demonstrates a positive and professional attitude at work. - Maintains stable performance under pressure. - Prioritizes work/resources to accomplish objectives and meet deadlines. - Maintains compliance with federal, state, and local regulations and HIPAA. - Maintains the privacy and security of all confidential and protected health information. - Performs other duties as assigned. Qualifications - Associates degree OR High School Diploma plus Certified Revenue Cycle Representative and 3 years of related experience. Requirements - Demonstrates proficiency in Microsoft Office applications and others as required. - Demonstrates knowledge and understanding of organizational policies and procedures. - Knowledge of insurance regulations, payment guidelines, and policies. - Extensive knowledge of Medicare and Medicaid regulations. - Knowledge of third-party claim filing, contract reimbursement, and other insurance guidelines. Benefits - Competitive pay and comprehensive health coverage within the first 30 days. - Generous paid time off and flexible work schedules. - Retirement savings with employer match. - Tuition reimbursement and professional development opportunities. - Wellness, mental health, and recognition programs. - Career advancement through mentorship and internal mobility.

Role Description TECHNICAL EDITOR SENIOR - Technical editor to support Vertical Launch System (VLS) systems technical data documentation requirements for US Navy and Foreign Military Sales (FMS). - Provide technical editing support for the review and development of VLS technical procedures, processes, and manuals that are published in Interactive Electronic Technical Manuals (IETM’s), MS Office applications and Adobe PDFs. - Gather, process, analyze, reconcile and enter VLS systems engineering data and fleet modernization data in support of IETM’s, Ship Alteration Systems, Temporary Alteration Records, Engineering Change Orders, Engineering Change Proposals and Navy Training System Plans. - Collaborate with other team members in the development, production and distribution of VLS documentation materials within GDIT and to various government customers. Qualifications - Minimum of 5+ years of experience working with technical personnel developing and publishing technical materials. - Experience developing and publishing Interactive Electronic Technical Manuals (IETMs) using SGML applications such as Arbortext or MadCap Flare. - Proficient in Microsoft Office software. - Previous US Navy VLS background preferred, but not required. - Active Secret clearance required. - Must be a US Citizen. Requirements - 5+ years of related experience. - US Citizenship Required: Yes. Benefits - Comprehensive benefits and wellness packages. - 401K with company match. - Competitive pay and paid time off. - Full-flex work week to own your priorities at work and at home. - Award-winning culture of innovation and a military-friendly workplace.

Role Description This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs. - Create and maintain effective customer relationships to ensure customer satisfaction. - Maintain knowledge of leading edge technologies and industry/market domain knowledge. - Actively contribute to the company’s solutions portfolio. - Shape technical direction and strategies within the organization and for external customers. - Accountable for consistent and significant chargeability levels. - Contribute to organization’s profitability by generating and cultivating new business opportunities. Qualifications - 12+ years of professional experience. - Master of Arts/Science or equivalent degree in computer science or related area of study. - Without a Master's degree, three additional years of relevant professional experience (15+ years in total). Requirements - Usually responsible for providing a detailed technical design for enterprise solutions. - Regularly leads large cross-functional teams. - Provides technical direction to resolve complex issues. - Produces strategies which assist the company in becoming No. 1 in the market place. - Regularly presents at multi-customer technology conferences. - Creates and supports sales activities. Benefits - Health & Wellbeing: Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing. - Personal & Professional Development: Programs to help you reach career goals. - Unconditional Inclusion: Flexible work environment that celebrates individual uniqueness.

• Reviewing and editing project deliverables such as technical documents, policies, knowledge articles, and standard operating procedures (SOPs) specifically in the areas of 508 compliancy. • Assisting in the preparation of documents and supports the development of contract deliverables and reports. • Review and edit deliverable content for Section 508 accessibility compliance. • Stay up to date on Section 508 standards and best practices. • Editing functional descriptions, user manuals, special reports, or any other customer deliverables or document, conducting research and ensuring the use of proper technical terminology. • Preparing and maintaining operations documentation, user guides, manuals and technical publications. • Preparing reports, responses, and briefings targeted to a wide range of audiences.