Role Description We are currently seeking a Senior Director Chief of Staff - Alliances to join our team in Plano, Texas (US-TX), United States (US). NTT DATA is seeking a highly motivated, strategic, and analytical Chief of Staff – Strategy & Operations Lead to support the Executive Managing Director, Global Strategic Alliances. This high-visibility leadership role serves as a trusted advisor, strategic partner, and operational leader responsible for driving strategic initiatives, business performance, operational rigor, and cross-functional alignment across NTT DATA’s global alliance ecosystem. The successful candidate will bring a unique combination of top-tier consulting experience, operational leadership, program management expertise, and deep understanding of the Systems Integrator (SI) and technology services industry. This individual will help shape alliance strategy, optimize business operations, develop executive-level communications, and ensure successful execution of critical global initiatives with strategic partners. This role requires exceptional business acumen, executive presence, analytical rigor, and the ability to influence stakeholders across sales, marketing, finance, delivery, and alliance teams worldwide. Responsibilities - Strategic Planning & Execution - Partner with the SVP of Global Strategic Alliances to develop, refine, and execute strategic priorities aligned with corporate objectives and alliance partner goals. - Translate business strategy into measurable operational plans and actionable initiatives. - Support annual planning, business reviews, growth strategies, and organizational transformation efforts. - Business Performance Management - Develop and maintain executive dashboards, KPIs, scorecards, and reporting frameworks to assess alliance performance and business health. - Analyze market, financial, and operational data to drive informed decision-making and strategic recommendations. - Monitor key performance indicators and provide insights to leadership regarding opportunities, risks, and improvement actions. - Operational Excellence & Rhythm of Business - Own and manage the operational cadence of the organization, including weekly leadership meetings, monthly operating reviews, quarterly business reviews (QBRs), and executive reporting. - Ensure accountability and timely execution of action items across global teams and stakeholders. - Establish governance processes that improve visibility, consistency, and operational effectiveness. - Cross-Functional Leadership & Collaboration - Act as a central liaison between the Global Alliances organization and key business functions including Sales, Marketing, Finance, Delivery, Legal, Operations, and Human Resources. - Facilitate collaboration and alignment to ensure successful execution of alliance strategies and joint initiatives. - Drive consensus and influence stakeholders at all levels of the organization. - Market & Partner Intelligence - Conduct market analysis, competitive assessments, industry research, and alliance ecosystem evaluations. - Identify emerging trends, partnership opportunities, and growth initiatives within the technology services and systems integration landscape. - Provide strategic recommendations to executive leadership based on data-driven insights. - Program & Portfolio Management - Lead and oversee high-priority alliance programs and strategic initiatives from inception through execution. - Develop project plans, manage risks, track milestones, and ensure successful delivery of desired business outcomes. - Coordinate cross-functional resources to support program objectives and drive measurable business value. - Executive Communications & Leadership Support - Develop executive presentations, strategic narratives, briefing materials, board-level content, and communications for internal and external stakeholders. - Support executive engagements with alliance partners, customers, and senior leadership. - Prepare analyses and recommendations to facilitate executive decision-making. - Process Improvement & Organizational Effectiveness - Identify opportunities to enhance processes, workflows, governance models, and operating procedures across alliance operations. - Implement scalable solutions that improve efficiency, consistency, and business performance. - Promote a culture of continuous improvement and operational excellence. - Talent & Resource Planning - Support workforce planning, organizational design, hiring strategies, onboarding, and resource allocation efforts. - Collaborate with leadership to ensure organizational capabilities align with strategic priorities and growth objectives. - Contribute to team development initiatives and succession planning efforts. - Special Projects - Lead or support strategic, cross-functional initiatives and executive-level projects as directed by the SVP of Global Strategic Alliances. - Provide thought leadership and execution support for transformational business priorities. Qualifications - 10+ years of progressive professional experience within the Information Technology, Systems Integrator (SI), consulting, or technology services industry - 2–3 years of experience with a leading strategy consulting firm (e.g., McKinsey & Company, Boston Consulting Group, Bain & Company, Accenture Strategy, or equivalent) - 5+ years of experience in strategy, operations, business management, program management, or Chief of Staff-type roles within a technology services or solutions integration environment - 5+ years of experience leading complex, cross-functional initiatives with executive stakeholder engagement and communications responsibilities - 5+ years of experience utilizing quantitative analysis and business intelligence to evaluate market trends, organizational performance, and business improvement opportunities - 5+ years supporting strategic alliances, partner ecosystems, or technology partnership organizations and expertise in business performance management, executive reporting, and operational governance and advanced analytical, problem-solving, and strategic thinking capabilities - Proficiency with Microsoft Excel, PowerPoint, and data visualization/reporting tools - Bachelor’s degree in business, Engineering, Information Technology, or a related field Preferred Qualifications - MBA or other advanced business degree - Experience working with global alliance ecosystems and strategic technology partners such as Salesforce, SAP, Databricks and cloud hyperscalers - Expertise in organizational transformation, operating model design, and business process optimization Benefits - Medical, dental, and vision insurance - Flexible spending or health savings account - Life and AD&D insurance - Short- and long-term disability coverage - Paid time off - Employee assistance - Participation in a 401k program with company match - Additional voluntary or legally-required benefits