We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
Licensed Life And Health Insurance Agent
Location
United States
Posted
6 days ago
Salary
$25 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Licensed Life And Health Insurance Agent
TEKsystems
Role Description REMOTE Medicare TeleSales SHIFT: Monday - Friday between hours of 8am - 5:30, with some weekends. Responsible for enrolling Medicare Members telephonically into the Medicare plan and for providing superior telephonic sales service for prospective Medicare members. Educate prospective/current members on Medicare products, benefits, enrollment rules and next steps in a clear and compliant manner. Qualifications - Current Health Insurance license required - any state; NY appointment required or must be obtained within 30 days of offer and maintained as a condition of continued employment in the role. - Must have Health Insurance License, preferably in NY. - Medicare Advantage Plan knowledge and experience administering. - AHIP certification. - At least 1 year of previous industry related experience in the area of marketing, sales or client services preferred. - Familiarity with operation including claim, customer service billing and enrollment preferred. - 2 – 3+ years of sales, telesales, call center or customer service experience, preferably in healthcare or Medicare (Required). - Additional years of related experience may be considered in lieu of degree (Required). - Working knowledge of Medicare products, CMS regulations, enrollment guidelines, compliant sales practices (Required). - Strong communication skills (verbal, written, interpersonal); ability to explain complex information in a clear, customer friendly manner to all audiences (Required). - Demonstrated ability to manage a high volume of calls while maintaining accuracy, professionalism and service quality (Required). - Proficiency with MS Office and experience working in automated systems, CRM platforms or enrollment tools (Required). - Strong organizational, time management, analytical and problem-solving skills (Required). - Ability to exercise sound judgement, maintain confidentiality, and handle sensitive member information appropriately (Required). - Bilingual skills, Spanish (Preferred). Requirements - Conduct telephonic sales presentations and enrollments in accordance with CMS requirements, state regulations and internal compliance standards. - Assess customer needs, answer questions accurately and recommend appropriate plan options based on eligibility and coverage requirements. - Document all member interactions, enrollment activity and follow up actions accurately in departmental systems and required platforms. - Maintain current knowledge of Medicare products, benefits, promotional campaigns, scripts, systems, and policy updates. - Support a positive customer experience by demonstrating professionalism, empathy, active listening and timely follow through. - Collaborate with Sales, Marketing, Product Management and operational teams to identify member concerns, process issues and improvement opportunities. - Meet established productivity, quality, compliance and customer service expectations. - Perform other duties and special projects as directed, assigned, or required. Benefits - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Company Description We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
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