• Operationalize data collection instruments for research and evaluation-related surveys into scalable, accurate, consistent, and user-friendly tools via our Qualtrics platform. • Implement and maintain user access to support data privacy and minimum required access to protect data integrity in collaboration with technology and product teams. • Identify and implement solutions to translate hard copy surveys into Qualtrics software while preserving intended meaning, logic, and Institutional Review Board requirements. • Build and maintain flexible Qualtrics libraries that support consistency in data collection across survey instruments while building processes that manage version control. • Undertake robust quality assurance processes to ensure that surveys are accurately and consistently deployed to partners. • Proactively manage and resolve bugs within the Qualtrics system, including responding to inquiries from partners across JED to address any identified issues. • Collaborate with colleagues on the communications and product teams to ensure that all Qualtrics survey tools are accessible and ADA-compliant for all users. • Develop and maintain documentation related to Qualtrics research and evaluation data infrastructure, including but not limited to library infrastructure, key decision-points, bugs that might affect data quality, and user access procedures. • Conduct routine data management procedures to monitor the quality of JED’s data while identifying real-time and ongoing opportunities to improve data quality. • Utilize Qualtrics and JED’s data warehouse infrastructure to develop routine reports for critical data elements and develop feedback loops with partners to improve data quality. • Lead the day-to-day development and execution of data management best practices (e.g., data user and management documentation, survey version crosswalks and codebooks). • Collaborate with Research and Evaluation team members to ensure identified coding practices are operationalized within the data, with routine quality checks. • Conduct regular data quality audits and recommend quality improvement processes. • Generate and execute regular data cleaning procedures in collaboration with the Senior Analytics Specialist. • Identify opportunities across data sets to streamline data collection, including by reducing redundancies across systems, in collaboration with partners across JED. • Ensure compliance with all relevant data protection regulations and ethical standards. • Develop and enforce policies to maintain the confidentiality and integrity of sensitive information. • Stay updated on best practices in data collection and management.

• Responsible for project management of all the data management services for the assigned projects • Ensures the contracted Non CRF Data Management activities for projects are carried out by the Company in accordance with the executed contract and the Sponsor’s expectations • Acts as Functional Lead for Data Management including primary contact for internal liaison between Data Management/Operations and Project Management, Clinical Monitoring, and other functional groups • Coordinate the work of the assigned Data Management/Data Operations team • Communicate independently, proactively and clearly to internal and external stakeholders, able to work autonomously on the non-CRF data strategy for the study team • Take ownership of non-CRF data • Provide comprehensive assessment to identify all non CRF data types defined in the study protocol via protocol review and team discussion (including amendments) • Support implementation of patient enrollment and randomization strategy responsible for set up of IXRS UAT • Implement, maintain and approve non CRF Vendor Transfer Agreements/plans/ specifications • Confirm non CRF vendor specifications can be met and provide expertise on testing/results • Effectively communicates non-CRF data collection deliverables, status of work and data issues to the Client study lead and other study team members • Coordinates cross-functional non-CRF tasks with strong understanding of downstream processes and stakeholder needs and impacts • Receive, process, and deliver non CRF test and production data • Ensures launch, delivery and completion of all Data Management activities and milestones according to contractual agreement and relevant Standard Operating Procedures (SOPs), guidelines, and regulations • Provides project specific training to internal and external audiences as required • Responsible for financial management of assigned projects / programs, including revenue recognition, changes in scope and participation in internal project review meetings, including liaison with Finance and Contracts groups as needed • Monitors and communicates project progress to the Sponsor and project team including use of project status reports and tracking tools/metrics to enable in stream data collection and query management • Plan, manages and requests resources for assigned projects • Develop and maintain project plans, specifications and documentation in line with SOP requirements • Maintains documentation on an ongoing basis and ensures that all TMF filing is complete and up to date • Participates in, and presents at internal, Sponsor, third-party, and investigator meetings • Plans for and creates necessary documentation to support internal and external audits; participates in such audits • Trains and mentors data management staff • Prepares input for, and participates in proposal bid defense meetings • Maintains proficiency in Data Management systems and processes through regular training • Performs other work related duties as assigned

Role Description Estamos em busca de um(a) profissional especialista em MDM (Master Data Management / Gestão de Dados Mestres) para atuar em um ecossistema focado em garantir a construção e evolução da “versão única da verdade” (Golden Record), permitindo que dados corporativos sejam distribuídos, consumidos e atualizados em tempo real entre diferentes sistemas da empresa, como CRM, ERP, e-commerce, RH e demais plataformas. - Ferramentas imprescindíveis: - EBX5 - Precisly Data360 Analyze - APIs do ecossistema MDM - Principais responsabilidades e conhecimentos: - Integrações via APIs no ecossistema MDM - APIs de Consumo (Inbound / Read) - Permitem que outros sistemas consultem o dado mestre já limpo e consolidado. - Exemplo: O CRM consulta a API do MDM para buscar o endereço atualizado e validado de um cliente utilizando CPF/CNPJ como chave. - APIs de Ingestão/Escrita (Outbound / Write) - Permitem que os sistemas de origem enviem novos dados ou atualizações para que o MDM realize processos de higienização, validação, match e merge. - Exemplo: Um e-commerce envia um novo cadastro de cliente para o MDM avaliar se o registro já existe ou se é um novo cadastro. - APIs de Governança e Workflow - Integração do MDM com ferramentas de BPM (Business Process Management) ou processos que exigem aprovação humana (Data Stewardship), principalmente em casos de duplicidades ou inconsistências. - Conhecimento em padrões arquiteturais de integração MDM - Modelo Síncrono (REST / GraphQL) - Utilizado para consultas pontuais onde o sistema precisa de uma resposta imediata. - Exemplo: Validação de cadastro de fornecedor em tempo real durante o preenchimento no ERP. - Tecnologias: - REST/JSON - GraphQL (permitindo que o sistema cliente escolha exatamente quais atributos do Golden Record deseja consumir, evitando overfetching de dados complexos) - Modelo Assíncrono / Event-Driven Architecture - Essencial para sincronização em massa e atualização em tempo real de grandes volumes de dados, sem impactar os sistemas. - Exemplo: Quando o MDM consolida um novo Golden Record de produto, ele publica um evento (ex.: ProductUpdated) para que sistemas como e-commerce e ERP atualizem suas bases locais. - Tecnologias: - Mensageria e streaming de dados - Apache Kafka - RabbitMQ - Azure Event Grid - Experiência com desafios de integração de APIs MDM - Latência - O MDM trabalha com regras complexas de matching (sobreposição de dados e lógica fuzzy), exigindo APIs síncronas otimizadas para não impactar a experiência do usuário. - Idempotência - Garantir que o envio duplicado de uma mesma requisição não gere duplicidades ou comprometa o histórico do dado mestre. - Controle de Versão - Gerenciar a evolução dos modelos de dados mestres, considerando novos campos de governança, mudanças regulatórias como LGPD e garantindo que integrações legadas não sejam impactadas. Se você possui experiência nesse ecossistema e quer atuar em projetos estratégicos de dados, queremos conversar com você! 🚀

Title: Charge Description Master Specialist Location: United States Full time job requisition id 1024710 SHIFT: Day (United States of America) Seeking Breakthrough Makers Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. A Brief Overview The Charge Description Master Specialist performs ongoing Charge Description Master (CDM) reviews throughout the year to ensure the accuracy and completeness of the hospital chargemaster. This includes coordinating, monitoring, and approving all changes made to the CDM; tracking and reporting all CDM maintenance activities; and acting as a liaison between the Revenue Integrity Specialist and hospital revenue-generating departments. This ensures departmental charge options comply with federal and state coding and billing regulations while supporting appropriate and optimal reimbursement. The specialist also oversees the process for new service and new supply requests and is responsible for creating and maintaining associated procedures and policies. They work with the Patient Financial Services department to resolve denial issues related to billed CPT, HCPCS, and revenue codes linked to the CDM. Additionally, they assist with special projects as requested; oversee processes and reporting related to Revenue Guardian; and perform daily maintenance of assigned work queues. This role requires a broad understanding of, and close collaboration with, representatives across all areas of the revenue cycle, including Patient Financial Services (PFS), Health Information Management (HIM), Case Management, and Contracting and Reimbursement Services. The specialist must also demonstrate the ability to interact effectively across the organization. Work Environment & Flexibility Mostly Remote (Monday-Friday; 8am-5pm) for optimal work-life balance Onsite requirements: Quarterly onsite meetings with team required at CHOP- to inspire teamwork by bringing the group together to plan boldly, connect meaningfully, and innovate for lasting impact. What you will do 1)CDM Maintenance - Responsible for all Charge Description Master (CDM) updates and changes. - Tracking of all CDM additions, deletions, and other changes. - Ensure needed changes to the CDM are completed on a timely basis. - Seek feedback from Compliance, as needed, related to regulations and standards set forth by regulatory bodies to help validate that charge codes and services in the CDM are compliant with routine hospital billing practices. - Bi-annual CDM review to identify charge variances and implement charge changes when deemed necessary. - Tracking and validation of zero-priced charges, with maintenance of the historical rationale. - Annual CDM review to identify possible services and supplies to be considered for procedural and/or room inclusion, with associated analysis of the impact of the charge inclusion. - Serves as the subject matter expert for the charge master tool. - Works closely with IT/Parc Support to validate end-to-end completion of all work associated with a CDM maintenance request. - Daily maintenance of assigned WQs with monthly reporting of any issue requiring CDM maintenance 2)Coordinate annual/periodic CDM updates - Annual analysis of all CPT/HCPCS code changes as maintained by the AMA and Medicare. - Identification of any code changes with direct correlation to services, procedures, and supplies currently in the CDM; identification of any code changes to be considered as possible new revenue opportunities. - Document all annual code changes and report in a format that can be used for communication to the Revenue Integrity Specialist and revenue-generating departments as a means to initiate discussion, provide needed charge education, and facilitate the timely completion of CDM maintenance by January 1st. - Perform needed CDM maintenance specific to the receipt of code changes identified via quarterly payor bulletins or notifications received by the Revenue Integrity Manager. 3)New service/New Supply requests - Intake and processing of all requests received from hospital revenue-generating departments. - Create and maintain policies and procedures related to the process for new service or new supply requests, with review of the policy every three years. - Function as the subject matter expert regarding services and supplies determined to be chargeable or not separately chargeable. - Work with the Reimbursement Manager in the analysis and determination of charge pricing and changes. - Work closely with IT/Parc Support to ensure testing of new requests and the associated build is completed in a timely manner per policy, including validating with the requesting department that the item is on their charge screen (as applicable). - Analysis of new service or new supply requests as possible recommendations for a Revenue Guardian check. 4)Responsible for analyzing code denials - Daily maintenance of the CDM Denial Work Queue (WQ) for reported PFS claim denials. - Conduct root cause analysis of code denials. - Track and report denial findings and implement needed CDM changes, as applicable. - Serve as the primary contact for all CPT, HCPCS, and revenue code denials received from non-PFS departments that have been validated as linked to codes originating from the CDM. - Participate in PFS meetings to provide feedback on Work Queue issues and denial findings. - Analyze Work Queue issues and CDM denials for possible recommendation of a Revenue Guardian check. 5)Responsible for coordinating periodic update meetings with key stakeholders: - Collaborates with key stakeholders, including Reimbursement, Compliance, and PARC Support. - Helps to reduce compliance risks by studying, reporting, and making recommendations related to ongoing and emerging coding compliance issues. - Participates in project team meetings that involve the review of system programs and services related to the development of potential changes impacting hospital charge capture or the charge entry process. STANDARDS FOR CDM SPECIALIST Performance Rating 1) Establishes department standards of excellence. - Annually reviews, revises, and documents all key departmental processes and develops standards of excellence consistent with the hospital’s mission, values, and quality vision. - Compares and integrates industry best practices within the department. - Annually evaluates and measures the department’s achievement of defined standards of excellence. 2) Establishes integrated systems that improve services and support the hospital’s mission. - Collects and/or reviews data from customer surveys on specific departmental programs or hospital-wide systems. - Uses institution-wide surveys to enhance department services on an ongoing basis. - Annually participates in and/or contributes to at least one (1) CQI cross-functional and/or departmental quality improvement initiative. 3) Develops, tests, implements, and evaluates new and creative approaches to meeting departmental and institutional goals. - Annually prepares written, measurable goals for the department. - Participates in a work group to improve departmental or cross-functional processes. - Uses innovative and/or non-traditional approaches to implement changes that enhance the department’s or institution’s ability to meet goals. 4) Integrates trends in healthcare and the profession to forecast future departmental and institutional needs for program development, space, and financial resources. - Initiates at least one realistic tactical or strategic planning recommendation annually based on trend data and/or benchmarking. - Makes recommendations for technical enhancements (e.g., tools, software, etc.) that support the department’s vision of increased automation of work efforts related to CDM maintenance. 5) Responds promptly and positively to patients, families, associates, and others in a respectful, courteous, and confidential manner. 6) Follows hospital and department procedures and policies, including but not limited to patient safety, mandatory education, confidentiality, attendance, etc. Education Qualifications - Bachelor's Degree - Required - Bachelor's Degree Clinical Field - Preferred Experience Qualifications - At least five (5) years related professional experience in a hospital patient financial services function - Required and - Experience with coding, billing and CDM maintenance - Required or - At least five (5) years related professional experience in a hospital patient financial services function - Required - At least three (3) years prior supervisory experience - Preferred - Clinical experience - Preferred Skills and Abilities - Experience with coding, billing and CDM maintenance (Required proficiency) - Knowledge of SMS billing system (Required proficiency) - Strong database and analytic skills (Required proficiency) - Ability to promptly recognize, evaluate and manage multiple priorities. (Required proficiency) - Excellent organizational skills. (Required proficiency) - Ability to function efficiently and professionally with minimum supervision. (Required proficiency) - Ability to interact effectively across the organization (Required proficiency) Licenses and Certifications - Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC) - upon hire - Preferred To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $89,840.00 - $114,550.00 Annually Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting.