Role Description Whether you are already based under the Mediterranean sun or planning a move to the historic cradle of civilization, a remarkable career opportunity is waiting for you. We are looking for articulate, Italian-speaking Customer Care Advisors to champion a premier, world-famous technology innovator—a global giant celebrated for its sleek aesthetics and trend-setting digital philosophy. This role offers a completely virtual workspace, giving you the absolute freedom to grow a fulfilling career from any city, town, or island in Greece. The Mission: Empowering Product Users - Act as a Digital Brand Ambassador for a pioneer in global innovation. - Deliver premium support to Italian-speaking consumers, guiding them through technical troubleshooting. - Help users get the most out of their high-end digital devices. Omnichannel Interaction: - Offer exceptional and empathetic support via telephone, email, and live text chat in Italian. Technical Guidance: - Serve as an expert resource, helping users navigate sophisticated operating systems and hardware features. Elite Brand Standards: - Maintain top-tier professionalism and attention to detail to uphold the company's prestigious international image. Ongoing Education: - Stay updated on the latest software releases and device launches to deliver immediate, accurate assistance. Data Logging: - Document every client interaction precisely in the company CRM for efficient, streamlined case handling. Qualifications - Emotional intelligence and strong people skills. - Clear communication abilities. - Previous technical support experience is a plus, but not required. Requirements - Native or bilingual (C1/C2) command of Italian. - Intermediate level of English (minimum B2) for corporate training and internal team communication. - Currently living in Greece, or fully ready to move to the country before your official start date. - An EU passport or a valid, legal permit to work within Greece. - A natural comfort with contemporary digital tools and a genuine passion for consumer tech. - Excellent active listening capabilities paired with a proactive, problem-solving attitude. Benefits - Full Relocation Support (For International Candidates) - Paid Travel: Your flight to Greece will be completely arranged and paid for by the organization. - Initial Housing: Two weeks of premium hotel accommodations are provided. - Bureaucracy Assistance: Hands-on, personalized help navigating local Greek administrative tasks. - Virtual Workspace Setup - Hardware Delivery: A full package of high-performance tech equipment will be shipped directly to your residential address. - Geographic Freedom: Work from a modern flat in Athens, a quiet retreat in Crete, or a coastal village in the Peloponnese. - Salary & Security - Guaranteed Pay: A highly competitive base salary distributed 14 times per year. - Immediate Insurance: Complete private medical and life insurance coverage starting from day one. - Growth Opportunities: Clear, structured advancement tracks allowing you to transition into Corporate Training, Quality Assurance, or Management roles. How to Apply If you are excited to represent a top-tier global tech leader while working remotely in Greece, click Apply Now and submit your updated resume in English today!