Role Description We are looking for an organised and proactive Programme Support Officer to join the Triton Programme Office. This is an exciting opportunity to play a central role in supporting one of the organisation's largest transformation programmes. Working alongside the Digital Transformation Lead, Programme Managers and wider delivery team, you will help ensure projects are well organised, meetings run smoothly, governance is maintained and programme information is accurate and up to date. No two days will be the same. You will provide administrative and coordination support across a wide range of activities including digital transformation, reviewing workflows, Microsoft 365, data, AI and organisational change. This role would suit someone with strong organisational skills who enjoys working in a fast-paced environment and takes pride in keeping projects running efficiently. Key Responsibilities - Provide day-to-day administrative support to the Triton Programme. - Organise Programme Board, working group and stakeholder meetings. - Prepare agendas, meeting packs, minutes and action logs. - Maintain programme plans, RAID logs, action trackers and governance documentation. - Coordinate programme reporting, documentation and records management. - Support workshops, engagement activities and training events. - Coordinate meetings with internal stakeholders and external suppliers. - Support procurement administration, purchase orders and supplier documentation. - Assist Programme Managers with project coordination across multiple workstreams. - Provide flexible administrative support as programme priorities evolve. Qualifications - Experience providing administrative or project support within a programme, project or operational environment. - Experience organising meetings, workshops and stakeholder events. - Experience maintaining project documentation, records and trackers. - Experience producing accurate meeting minutes and action logs. - Excellent organisational and time management skills. - Strong written and verbal communication skills. - Excellent attention to detail. - Experience using Microsoft Office applications including Outlook, Word, Excel, PowerPoint and Teams. - Ability to manage multiple priorities and work independently. - Strong customer service and stakeholder management skills. - Educated to A-Level standard or equivalent relevant experience. Requirements - Experience working within a Programme Management Office (PMO). - Experience supporting governance processes and programme reporting. - Knowledge of project or programme management methodologies. - PRINCE2 Foundation, project administration or business administration qualification. - Microsoft 365 or Microsoft Office certification. Benefits - Membership of the Civil Service Pension Scheme. - Generous annual leave entitlement. - Annual bonus scheme. - Cycle to Work scheme. - Corporate eyecare scheme. - Flexible working arrangements. - Opportunity to contribute to a high-profile transformation programme within a unique national organisation. - A supportive team environment with opportunities to develop your programme and project management skills.

Role Description We are looking for articulate, Italian-speaking Customer Care Advisors to champion a premier, world-famous technology innovator—a global giant celebrated for its sleek aesthetics and trend-setting digital philosophy. This role offers a completely virtual workspace, giving you the absolute freedom to grow a fulfilling career from any city, town, or island in Greece. The Mission: Empowering Product Users - Act as a Digital Brand Ambassador for a pioneer in global innovation. - Deliver premium support to Italian-speaking consumers. - Guide users through technical troubleshooting and help them maximize their high-end digital devices. Omnichannel Interaction: - Offer exceptional and empathetic support via telephone, email, and live text chat in Italian. Technical Guidance: - Serve as an expert resource, helping users navigate sophisticated operating systems and hardware features. Elite Brand Standards: - Maintain top-tier professionalism and attention to detail to uphold the company's prestigious international image. Ongoing Education: - Stay updated on the latest software releases and device launches to deliver immediate, accurate assistance. Data Logging: - Document every client interaction precisely in the company CRM for efficient, streamlined case handling. Qualifications - Emotional intelligence and strong people skills. - Clear communication abilities. - Previous technical support experience is a plus but not required. Requirements - Native or bilingual (C1/C2) command of Italian. - Intermediate level of English (minimum B2) for corporate training and internal team communication. - Currently living in Greece or fully ready to move to the country before your official start date. - An EU passport or a valid, legal permit to work within Greece. - A natural comfort with contemporary digital tools and a genuine passion for consumer tech. - Excellent active listening capabilities paired with a proactive, problem-solving attitude. Benefits - Full Relocation Support (For International Candidates) - Paid Travel: Your flight to Greece will be completely arranged and paid for by the organization. - Initial Housing: Two weeks of premium hotel accommodations are provided. - Bureaucracy Assistance: Hands-on, personalized help navigating local Greek administrative tasks. - Virtual Workspace Setup - Hardware Delivery: A full package of high-performance tech equipment will be shipped directly to your residential address. - Geographic Freedom: You pick your office view—work from anywhere in Greece. - Salary & Security - Guaranteed Pay: A highly competitive base salary distributed 14 times per year. - Immediate Insurance: Complete private medical and life insurance coverage starting from day one. - Growth Opportunities: Clear, structured advancement tracks into Corporate Training, Quality Assurance, or Management roles. How to Apply If you are excited to represent a top-tier global tech leader while working remotely in Greece, click Apply Now and submit your updated resume in English today!

• Provide customer support via email, chat, and phone (inbound & outbound) • Respond to customer inquiries in a professional and timely manner • Assist customers with questions, troubleshooting, and issue resolution • Escalate complex issues to the appropriate team when necessary • Maintain accurate records in customer support systems • Contribute to improving overall customer experience

Role Description Are you highly proficient in German, living in Portugal, and searching for a rewarding career you can pursue entirely from home? If you possess a natural knack for resolving issues, navigating software applications, and delivering exceptional customer care, we would love to connect with you. Our organization is growing, and we are currently hiring a Remote B2B Technical Support Specialist fluent in German. In this position, your primary responsibility will be supporting retail and commercial vendors who depend on a premier Point of Sale (POS) platform to manage their daily business operations. As the main point of contact for corporate partners using our advanced POS platform, your mission is to provide proactive, resolution-driven support. You will keep their businesses running smoothly by walking them through software questions, transaction errors, and hardware configurations using clear, sequential guidance. Core Responsibilities - Inbound Support: Answer incoming business-to-business (B2B) service inquiries from German-speaking accounts via phone, email, and live chat. - Technical Troubleshooting: Guide merchants through application interfaces, network connections, payment errors, and elementary equipment setups. - Account Administration: Assist clients with invoice queries, profile management, and the implementation of newly released platform features. - Data Entry: Document detailed case notes regarding client issues, troubleshooting procedures, and ultimate resolutions within our system tracking software. - Advanced Escalations: Smoothly forward complex technical bottlenecks to secondary support groups when immediate fixes are not possible. Qualifications - Language Skills: Native or near-native command of German (both written and spoken), combined with professional English capabilities (B2 level or higher) for internal training and company communication. - Residency & Legal Status: Current physical residence in Portugal along with all necessary local documentation (NIF, CRUE, or a valid residency permit). - Adaptability: Openness to working on a variable, rotating shift structure within our established operating window. - Technical Comfort: An aptitude for picking up new software systems quickly, managing multiple browser tabs simultaneously, and simplifying technical concepts for everyday users. Desirable Background - Previous experience in customer service, helpdesk support, or public-facing sectors such as retail and hospitality is welcome, but not mandatory. We provide thorough, fully compensated training. Requirements - Work Hours: 5 days per week, 8 hours per day (totaling a 40-hour workweek). - Operational Window: Rotating schedules scheduled Monday through Sunday, between 8:00 AM and 7:00 PM. - Work Location: 100% remote work from your home inside Portugal. - Equipment Provided: You do not need to use personal devices. A comprehensive, high-spec remote workspace toolkit will be shipped straight to your residence. Benefits - Base Salary: €1,100 gross per month, paid out over 14 installments per year (incorporating mandatory summer and winter holiday bonuses). - Performance Incentives: Up to €100 gross monthly in KPI rewards for hitting specific quality benchmarks. - Subsistence Allowance: €7.63 net per active working day, issued via a dedicated meal card. - Paid Training: Full salary coverage throughout your initial onboarding phase to set you up for success. - Internal Growth: Clear promotional avenues into quality assurance, corporate training, or team leadership positions within a multinational organization. Application Steps If you possess the required language skills and are eager to elevate your remote professional path in Portugal, please send over your updated CV in either English or German today!