• answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone • responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination) • communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership • accurately input data into both Carenet and EMR (Electronic Medical Records) databases • answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation • contact health plans and verifies patient insurance information

Role Description Enara is a world-renowned obesity and medical weight management start-up, based in Silicon Valley, pioneering the use of data, digital, and clinical treatments to provide personalized plans with measurable results. Our mission is to develop the first-ever platform to scale obesity treatment. - FULL-TIME contractor position with opportunities for full-time employment - Must reside in the US or legally allowed to work in the United States (NPI required) - Telehealth - synchronous and asynchronous patient care via our app - Flexible schedule - define your own hours - Opportunity to lead; innovate - Manage a panel of 250 patients (will vary with FTE) - Collaborate with your multidisciplinary clinical team to produce exceptional patient outcomes - dietitians, exercise specialists, behavioral medicine - Create lasting and impactful relationships with your patients - Practice autonomy with administrative support - Practice with experienced ABOM certified physicians - Small established and entrepreneurial private practice specializing in evidence-based obesity and lifestyle medicine as part of a growing tech company Qualifications - Current Physician's license and DEA license in Minnesota (Must be licensed in Minnesota) - Ability to work autonomously - Able to work with a wide variety of patients - Implement evidence-based treatment strategies - ABOM certification a plus - Experience with telemedicine and remote care a plus - Positive attitude, encouraging personality, passionate about achieving great patient outcomes - Team player Requirements - $95 - $135 an hour - In a contractor role: compensation based on patients seen and panel size managed - In a salaried position: compensation based on FTE hours worked; includes health, dental, vision benefits and 401k as well as PTO, sick days, federal holidays - Note this position starts as a contractor role Benefits - Health, dental, vision benefits - 401k - PTO, sick days, federal holidays

• Create a positive first impression with our members by gathering all necessary information to ensure seamless first-time use at their pharmacy or provider’s office. • Be enthusiastic and welcoming in your conversation while explaining the benefits of their membership. • Manage member inquiries via incoming calls, emails, or chats within established turnaround times. • Ensure first attempts to contact new members are made within 24-48 hours from when a file is made active. • Identify and resolve members needs to achieve the ultimate customer experience. • Ability to guide our members through registering for their Member Portal access. • Listen to member or client service problems, determine the root cause of the issue and present options to bring the issue to resolution. • Document all communication and upload appropriate documents to our internal database. • Create and maintain clear and concise documentation of member conversations within the internal database. • Hand off members to Member Care Services team once fully onboarded by providing any special requests or issues to the team.

CareHarmony’s Care Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients CareHarmony is seeking an experienced Licensed Practical Nurse – LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey. You will have experience identifying resources and coordinating needs for chronic care management patients. What's in it for you? - Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. - Consistent schedule - Full-Time Monday – Friday, no weekends, rotational on-call-once per year on average. - Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!