Role Description This role would be ideal for someone looking to drive impact and fast-track their Project Management career in a fast-paced, evolving HR function. The overall purpose of this role is to drive projects across the finish line to be delivered on time, on budget, and to a high standard. You will work primarily on HR technology-related projects whilst maintaining the flexibility to provide project management support to other functions as business requirements dictate. Key Responsibilities: - Maintain master project plans, track budgets, manage resource allocation, and proactively identify potential bottlenecks before they impact delivery timelines. - Scope, plan, and execute multiple HR projects simultaneously from initiation to closure, with the flexibility to pivot priorities based on evolving business requirements and seamlessly transition between HR technology projects and cross-functional support. - Establish key performance indicators (KPIs) for each project; measure and report on return on investment (ROI) and success metrics post-launch to executive sponsors. - Provide clear, data-driven status updates and risk assessments to executive sponsors, team leads, and stakeholders across People Shared Services and other functions to ensure project alignment and successful delivery. - Collaborate with Communications, Learning & Development, and technical teams to develop comprehensive communication and training plans, whilst evaluating HR workflows to identify inefficiencies and recommend scalable, automated solutions that leverage technology and AI. - Confidence and clarity when communicating data-driven status updates and risk assessments to senior leadership and Exco. Qualifications - Strong project management expertise combined with a genuine interest in technology and AI. - Ability to communicate data-driven insights with confidence to senior leadership. - Build collaborative relationships across diverse teams and adapt quickly to evolving business priorities. Essential - Hands-on experience supporting HR technology ecosystems, including HRIS, ATS, and payroll platform updates. - Capability to establish KPIs, analyse people data, and measure post-launch ROI for executive reporting. - Experience evaluating HR workflows to identify inefficiencies and design scalable, automated solutions. - Demonstrable background in project support. - Confident with stakeholder relationship management across Exco with cross-functional collaboration skills. - Excellent organisational and time management abilities. - Professional approach to all interactions. Desirable - Proven proficiency in project management methodologies (Agile, Scrum, Prince2) with demonstrated ability to manage budgets, resource allocation, and multiple project timelines simultaneously. - Ideally within HR or technology functions. Benefits - 25 days holiday as well as an extra day after you've been with us for three, five, and 10 years. We also have a scheme to help you buy extra holiday if you want to. - An extra day's paid leave each year to volunteer for a cause close to your community or your heart. - Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house, or welcoming a new addition to the family (human or furry!). - Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings. - Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice. - Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion, and progression. - A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments. - Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice. - Wellbeing support - including a 24/7 assistance programme for you and your family. - Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products. - Interest-free loans - including for season tickets and technology.

• Own operational execution end-to-end for promos, webinars, email campaigns, and related workflows • Lead a pod, set priorities, review work, and hold the pod to deadlines and quality standards • Own training operations, ensure sessions run as planned • Investigate and resolve issues when events, automations, or processes fail • Build, maintain, and enforce SOPs, QA checklists, trackers, and internal documentation • Maintain simple views of delivery status, event performance, and pod output

• Complexe, organisatiebrede IT-trajecten en cross-platform projecten zelfstandig van initiatie tot succesvolle oplevering loodsen. • Duurzame relaties opbouwen met veeleisende enterprise-klanten. • Multidisciplinaire, remote werkende ontwikkelteams motiveren en optimaal laten presteren. • Technische risico's vroegtijdig tackelen. • Bestaande klantaccounts helpen groeien door proactief mee te denken over hun digitale transformatie.

Role Description A empresa busca um(a) profissional capaz de equilibrar organização, estratégia e relacionamento, atuando como principal elo entre clientes, equipes internas e liderança. Alguém que transforme processos em experiências positivas, mantenha os projetos em movimento e faça com que cada cliente se sinta acompanhado em todas as etapas da jornada. Se existe motivação em trabalhar em um ambiente dinâmico, colaborar com um time multidisciplinar e participar diretamente do crescimento de empresas por meio do marketing e da educação, esta pode ser a oportunidade ideal. Responsibilities - Gerenciar projetos do onboarding ao ongoing, garantindo organização e previsibilidade; - Conduzir reuniões de alinhamento, dailies e acompanhamento de projetos; - Atuar como principal ponto de contato dos clientes, oferecendo atendimento consultivo e suporte contínuo; - Coordenar cronogramas, prioridades e entregas junto às equipes internas; - Realizar controle de qualidade antes das entregas ao cliente; - Monitorar indicadores dos projetos, identificando riscos e propondo planos de ação; - Garantir uma comunicação clara, ágil e transparente entre clientes, operação e liderança; - Contribuir para a evolução dos processos e da experiência do cliente. Qualifications - Experiência consistente em Gestão de Projetos, Customer Success ou Account Management, preferencialmente em agências de marketing, operações digitais ou empresas de educação; - Vivência com atendimento consultivo e gestão completa da jornada do cliente, do onboarding ao ongoing; - Conhecimento em ferramentas como ClickUp, Trello, Asana, Monday ou similares; - Facilidade para gerenciar múltiplos projetos simultaneamente; - Excelente comunicação verbal e escrita; - Perfil analítico, organizado e orientado à resolução de problemas; - Capacidade de conduzir reuniões, alinhar expectativas e manter clientes engajados. Differentials - Experiência com marketing médico ou área da saúde; - Vivência em operações de infoprodutos, mentorias ou educação digital; - Conhecimento em metodologias ágeis e gestão por indicadores; - Experiência liderando rotinas operacionais e equipes multidisciplinares. Company Description A empresa atua impulsionando o crescimento de negócios por meio de estratégias de marketing digital, produção de conteúdo, tráfego pago, mentorias e infoprodutos. Seu propósito vai além da entrega de serviços: acredita que resultados consistentes são construídos com relacionamento, organização, aprendizado contínuo e uma experiência excepcional para cada cliente. O ambiente é colaborativo, acelerado e orientado por melhoria contínua. Pessoas que assumem responsabilidades, gostam de aprender e têm espírito de dono encontram espaço para crescer, propor soluções e gerar impacto real.