• Host Virtual Sales training classes on a monthly basis for our Jacuzzi Bath Remodel locations across the nation. • Assumes ownership of training the entire sales process to include; teaching soft skills, in home demonstrations, product knowledge and 'one-call-close'. • Conducts role-playing activities to develop sales skills (negotiation, overcoming objections, and closing sales) • Uses technology to enhance and optimize the learning opportunity. • Continually develops and enhances training materials. • Position is a remote opportunity, however candidates residing in or around these locations highly preferred (Portland, OR, Seattle, WA, Phoenix, AZ, Tucson, AZ, Atlanta, GA St. Louis, MO, Detroit, MI, Miami, FL, Houston, TX, or Chino, CA)

• Desarrollarte en ventas y aumentar tus ingresos en una empresa que impulsa tu talento. • Gestión remota en un horario de 7:00 a.m. a 7:00 p.m. de lunes a sábado con un descanso fijo los domingos.

• Providing outstanding customer service • Generating sales and suggesting products • Stocking and merchandising • Maintaining a clean and organized department • Safeguarding company assets • Flexibility in scheduling based on business needs

• Develop and maintain strong relationships with decision-makers and stakeholders within key accounts • Serve as the primary point of contact for strategic clients, ensuring high levels of satisfaction and trust • Conduct regular meetings with key clients to understand their business objectives, challenges, and needs • Work closely with clients to align the company’s products or services with their goals • Employ a consultative approach to identify opportunities for new solutions or services within key accounts, proactively addressing client needs and driving revenue growth • Advocate on behalf of clients within the company to ensure their needs are met • Collaborate with internal teams (e.g., product, customer success, marketing) to deliver solutions that exceed client expectations • Focus on developing long-term, mutually beneficial relationships that lead to customer retention, loyalty, and increased lifetime value • Identify opportunities for upselling and cross-selling additional products, services, or solutions to existing key accounts • Proactively grow the account portfolio through strategic discussions and the introduction of relevant offerings • Meet or exceed revenue and performance targets • Track account performance against targets and take necessary actions to ensure goals are achieved • Provide accurate and timely forecasts of account performance, including revenue and renewal expectations • Regularly report on the status of key accounts to senior management • Ensure the renewal of contracts for key accounts, working with clients to understand their evolving needs and proposing solutions that meet these requirements • Actively monitor and manage the health of key accounts, addressing any issues or challenges that may impact satisfaction or retention • Strive to prevent churn by providing proactive support and solutions • Work closely with the customer success and implementation teams to ensure a smooth onboarding process for new clients or new products/services for existing clients • Follow up to ensure that the client is satisfied and realizes the value from the solutions offered • Take the lead in resolving any client concerns or challenges, leveraging internal resources and processes to find timely and effective solutions • Gather feedback from clients regularly and use it to improve service delivery, product offerings, and client interactions • Provide actionable insights to relevant teams • Collaborate with cross-functional teams, including sales, product management, marketing, and customer success, to deliver exceptional service and solutions to key accounts • Stay informed about the company’s products, services, and capabilities • Continuously enhance knowledge to effectively communicate with clients about new features, updates, and offerings • Work with the sales team and senior leadership to support account development and growth strategies • Share insights on customer preferences, pain points, and industry trends • Stay informed about industry trends and the competitive landscape, identifying opportunities for differentiation and areas where the company can offer greater value than competitors • Analyze key account needs and feedback to spot emerging trends, ensuring that the company’s offerings remain relevant and competitive in the marketplace • Maintain accurate and up-to-date records for all key accounts in the CRM system (e.g., Salesforce) • Document all client interactions, meetings, opportunities, and action items • Provide timely reports on account activities, performance, and progress against key metrics and targets • Ensure internal reporting is accurate and reflects the current state of key accounts.