EMC Insurance Companies logo
EMC Insurance Companies

Keeping insurance human

Claims Director

DirectorDirectorFull TimeRemoteLeadTeam 1,001-5,000Since 1911H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$121.3K - $191.7K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Claims Director

EMC Insurance Companies

• Lead the strategic direction and day-to-day operations of EMC Claims Solutions’ Third-Party Administration claims organization • Develop high-performing claims leaders and teams • Oversee complex commercial claims • Ensure exceptional service for clients while driving operational excellence • Serve as a trusted advisor to clients, agents, and internal stakeholders • Provide guidance on complex claim matters, litigation strategies, reserving practices, and loss trends • Analyze loss trends, claim performance, and operational data to develop strategic recommendations • Develop and implement claims strategies, operational goals, policies, and staffing recommendations

Job Requirements

  • Bachelor’s degree in a business or insurance related field, or equivalent relevant experience
  • Ten years of claims handling experience in progressively responsible roles
  • Prior management experience
  • Prior experience handling commercial and workers’ compensation claims
  • Insurance designations, such as CPCU, AIM, AIC, preferred
  • Excellent knowledge of insurance contracts, medical terminology, and legal aspects of court procedures affecting legal liability
  • Ability to make decisions under challenging circumstances
  • Excellent ability to translate technical ideas into more general terms for business customers
  • Excellent knowledge of computers and claims systems, including Microsoft Excel

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Volunteer time off annually
  • Professional development opportunities
  • Wellness initiatives
  • Flexibility to dress for your day

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