Senior Director – Marketing & Engagement, Health Services
Location
United States
Posted
13 hours ago
Salary
$126K - $204.8K / year
Seniority
Senior
Job Description
Senior Director – Marketing & Engagement, Health Services
GuideWell Source
• Serve as the consistent, senior CMX presence in all segment leadership meetings, strategy sessions, and business planning forums — representing not just marketing, but the full Communications, Marketing & Customer Experience function. • Develop and maintain a deep, current understanding of each segment’s business strategy, competitive pressures, growth targets, operational challenges, and member or customer dynamics. • Listen to segment challenges with the breadth of the full CMX capability set in mind — identifying where marketing, communications, customer experience, brand, and insights each have a role to play, and framing integrated solutions rather than single-discipline responses. • Translate segment business needs into clear, actionable briefs for CMX subject matter experts — providing the strategic context, business rationale, and high-level direction that allows each SME to do their best work without needing to attend every segment conversation. • Mobilize and orchestrate the right CMX experts — across Communications, Customer Experience, Brand, Insights, and Marketing — for each segment challenge, ensuring the department delivers as one integrated function rather than a collection of independent capabilities. • Maintain a real-time understanding of priorities, capacity, and ongoing work across CMX disciplines, so that segment commitments are made with full awareness of what the department can deliver and when. • Serve as the accountability owner for CMX’s commitments to each segment — tracking deliverables, managing expectations, escalating risks, and ensuring the department consistently follows through on what it promises. • Build and sustain trusted, peer-level relationships with segment leaders in Commercial, Government, and Health Services — positioning CMX as a strategic partner that earns a seat at the table because of the value it creates, not because of its organizational role. • Proactively bring CMX insight, intelligence, and capability to segments before they ask — identifying opportunities where communications strategy, customer experience improvement, brand investment, or deeper audience insight could accelerate a segment’s goals, and making the case for that investment. • Report back to the VP, Enterprise Marketing & Acquisition and the broader CMX leadership team on segment priorities, emerging needs, and strategic opportunities — ensuring the department is always forward-looking in how it aligns resources and capabilities to business needs. • Develop and lead comprehensive enterprise-level acquisition marketing strategies across all business segments — individual, employer, Medicare, Medicaid, and ancillary health solutions — aligned to growth targets, brand positioning, and go-to-market priorities surfaced through segment engagement.
Job Requirements
- 10+ years' related work experience in progressive marketing and communications roles
- 5+ years’ direct supervisory/management experience.
- Experience in a senior leadership role operating across multiple disciplines within a complex, matrixed organization.
- Experience in healthcare services, hospital or health system markets – with working knowledge of state and federal regulatory requirements.
- Experience managing acquisition marketing across multiple business segments simultaneously, including Medicare, Medicaid, and commercial employer lines of business.
- Demonstrated ability to serve as a senior, integrated representative of a multi-disciplinary function to business segment or client leadership — translating business needs into cross-functional solutions and orchestrating specialists to deliver them.
- Deep expertise in integrated acquisition marketing strategy — including campaign planning, audience segmentation, channel mix, budgeting, and performance management across individual, employer, and/or government health markets.
- Broad working knowledge of communications, customer experience, brand, and marketing insights disciplines — sufficient to ask the right questions, frame problems accurately, and provide meaningful direction to SMEs across each area.
- Proven experience overseeing creative and communications development, with a strong eye for brand, message quality, and compliance requirements in a regulated industry.
- Demonstrated operational excellence in managing complex, multi-channel campaign workflows including direct mail, email, digital, and agent-facing materials.
- Proven ability to build trusted, peer-level relationships with business leaders and operate credibly in senior business forums — speaking the language of strategy, growth, and competitive dynamics, not just marketing.
- Strong command of marketing analytics and performance reporting, with the ability to translate data into strategic insight and hold teams accountable to measurable outcomes.
Benefits
- Medical, dental, vision, life and global travel health insurance;
- Income protection benefits: life insurance, short- and long-term disability programs;
- Leave programs to support personal circumstances;
- Retirement Savings Plan including employer match;
- Paid time off, volunteer time off, 10 holidays and 2 well-being days;
- Additional voluntary benefits available;
- A comprehensive wellness program
Related Guides
Related Categories
Related Job Pages
More Chief Marketing Officer Jobs
Chief Marketing Officer
TestlioWe power remote, flexible, on-demand QA, QE, and DX for AMEX, Viacom, Microsoft, Netflix, SAP, and more. #WeAreHiring
• Go-to-Market Strategy: Define and lead the global marketing strategy across brand, demand generation, product marketing, customer marketing, partner marketing, and marketing operations. • Demand Generation & Scale: Design and scale a data-driven demand generation engine, utilizing advanced account-based marketing (ABM), multi-channel orchestration, intent data, predictive insights, and intelligent personalization to build predictable pipeline for our sales enterprise teams. • Product Marketing & Positioning: Lead product marketing to clearly communicate our technical value proposition and the capabilities of the LeoAI Engine™ to CTOs, VPs of Engineering, and QA leaders. • Brand & Category Leadership: Build global brand awareness and establish Testlio as the absolute authority in crowdsourced software testing and automated pipeline solutions amidst a competitive landscape. • Team Orchestration & Mentorship: Hire, mentor, and structurally scale a high-performing global marketing team, instilling a culture of metric accountability, AI-enabled productivity, and operational continuous improvement. • Sales Alignment & Revenue Operations: Partner with sales and revenue operations to implement seamless tracking, lead scoring, and optimized attribution structures across all acquisition channels. • Executive & Financial Reporting: Own the global marketing budget, ensure capital-efficient resource allocation, and deliver data-backed growth forecasts directly to the executive board.
Senior Director, Strategic Marketing
CoreStoryCoreStory delivers enterprise-grade code intelligence for modernization and governance
• Partner with executive leadership to refine CoreStory’s positioning, messaging, and category strategy and ensure our messaging evolves alongside the rapidly changing AI software landscape. • Monitor competitive, technology, and market trends to help shape company strategy. • Translate complex technical capabilities into compelling customer value and develop messaging for new product capabilities and releases. • Create executive presentations, solution narratives, and customer-facing collateral. • Gather market feedback that helps influence product direction. • Own CoreStory’s relationships with Gartner, Forrester, IDC, and other industry influencers by preparing executive briefings, coordinating analyst interactions and driving participation in industry research. • Support strategic enterprise opportunities with executive presentations and account-specific messaging. • Help establish CoreStory and its leadership team as recognized voices in enterprise AI by writing executive content, creating white papers and technical thought leadership. • Collaborate with the Partnerships organization to develop messaging for strategic technology and channel partners and support joint go-to-market initiatives.
• Develop and drive an integrated marketing strategy that supports Legalist’s business objectives and growth priorities • Partner with leadership to pinpoint opportunities for strengthening our market presence and elevating our brand • Translate business priorities into measurable marketing initiatives spanning brand, content, communications, and digital channels • Establish our marketing priorities and measure effectiveness of initiatives • Own Legalist’s brand across all external marketing materials and communications • Ensure consistent messaging and visual identity across client-facing presentations and digital collateral • Manage relationships with designers, PR partners, and other external parties • Seek out opportunities to increase our brand visibility through PR, media opportunities, and thought leadership • Oversee Legalist’s content strategy including newsletters, our website, thought leadership, and other marketing channels • Work closely with our internal subject matter experts to translate complex legal and financial topics into digestible and compelling content • Own pitch decks, presentations, one-pagers, newsletters, and case studies that support business development efforts • Ensure that our website remains active and reflective of the Legalist brand • Partner with our designers and external website vendors to enhance our website experience • Define KPIs and regularly evaluate marketing performance • Leverage data to identify opportunities and improve our marketing effectiveness • Build reporting that gives leadership clear visibility into marketing performance and business impact
• Serve as the consistent, senior CMX presence in all segment leadership meetings, strategy sessions, and business planning forums — representing not just marketing, but the full Communications, Marketing & Customer Experience function. • Develop and maintain a deep, current understanding of each segment’s business strategy, competitive pressures, growth targets, operational challenges, and member or customer dynamics — well beyond what is needed to brief a campaign. • Listen to segment challenges with the breadth of the full CMX capability set in mind — identifying where marketing, communications, customer experience, brand, and insights each have a role to play, and framing integrated solutions rather than single-discipline responses. • Translate segment business needs into clear, actionable briefs for CMX subject matter experts — providing the strategic context, business rationale, and high-level direction that allows each SME to do their best work without needing to attend every segment conversation. • Mobilize and orchestrate the right CMX experts — across Communications, Customer Experience, Brand, Insights, and Marketing — for each segment challenge, ensuring the department delivers as one integrated function rather than a collection of independent capabilities. • Maintain a real-time understanding of priorities, capacity, and ongoing work across CMX disciplines, so that segment commitments are made with full awareness of what the department can deliver and when. • Serve as the accountability owner for CMX’s commitments to each segment — tracking deliverables, managing expectations, escalating risks, and ensuring the department consistently follows through on what it promises. • Build and sustain trusted, peer-level relationships with segment leaders in Commercial, Government, and Health Services — positioning CMX as a strategic partner that earns a seat at the table because of the value it creates, not because of its organizational role. • Proactively bring CMX insight, intelligence, and capability to segments before they ask — identifying opportunities where communications strategy, customer experience improvement, brand investment, or deeper audience insight could accelerate a segment’s goals, and making the case for that investment. • Report back to the VP, Enterprise Marketing & Acquisition and the broader CMX leadership team on segment priorities, emerging needs, and strategic opportunities — ensuring the department is always forward-looking in how it aligns resources and capabilities to business needs.



