Business Analyst

Location

India

Posted

40 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Business Analyst

Etech

Role Description - Strategic Consulting & Insights: Analyze and interpret customer and employee experience data within the platform to identify trends, pain points, and growth opportunities. Present findings through compelling storytelling that drives executive action. - Maximizing Client ROI: Act as a trusted advisor to ensure the client isn't just "using the tool," but extracting real business value—optimizing processes and improving key performance indicators (KPIs) through the platform. - Value-Based Solution Design: Translate complex business objectives into sustainable technical architectures, ensuring every system configuration is directly linked to a desired business outcome. - Technical & Functional Health Management: Proactively oversee account performance, ensuring the technical solution evolves in lockstep with the client's strategic needs. - Cross-Functional Collaboration: Work closely with Product and Sales teams to align Client's capabilities with the long-term visions of the world's most influential brands. Qualifications - Minimum Qualifications: - Analytical Mindset: Proven ability to analyze large volumes of data and synthesize them into clear, actionable recommendations. - High-Impact Communication: Ability to present insights to C-suite executives, translating technical complexities into business language. - Results Orientation: An obsessive focus on client success and platform adoption as a driver of organizational change. - Bachelor's degree, or equivalent experience, with demonstrated interest in technology, including comfort with technical concepts and self-guided learning. - Preferred Qualifications: - Minimum 2 years of technical experience including JavaScript, HTML, CSS, XML. - Understanding of data transfer protocols such as SFTP, API, SSH Keys, PGP Keys. - Experience following company and regional Data Security & Compliance rules/regulations. - Capable of working independently and supporting technical implementation projects. - Excellent analytical, organizational and time management skills. - Excellent communication and presentation skills. - Demonstrated exposure to the full software lifecycle from requirements, design, setup, to the review process. - Ability to understand, synthesize, and translate between business problems and technical concepts. - Growth-minded; desire for continuous learning and proactively driving initiatives for improvement. - Thrive in a high-growth, fast-paced environment. - Ability to obtain a U.S. Government Security Clearance. Benefits - Canteen Subsidy - Night Shift allowance as per the process - Campaign Allowance - Health Insurance - Tuition Reimbursement - Internal movement through IJP

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