• Research and gather data/information • Analyze and prepare reports • Assist in preparing client presentations • Assist account management team with various types of projects, and tasks • Input data/information into the CRM tool and monitor for compliance • Facilitate effective communication with all levels of the account management team • Assume and perform other duties and responsibilities not specifically outlined herein, as requested

• Grow student enrollment in CIEE’s transformative study abroad programs for high school students and recent graduates with effective sales outreach and a goal-driven mindset. • Own the entire applicant journey, from initial interest to confirmed participation. • Proactively guide students and build trust with students and families. • Showcase the incredible value of all CIEE Global Navigator programs. • Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians. • Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach. • Motivate and coach participants and families through the scholarship and application process. • Provide professional and timely customer service to students and parents throughout the entire application process. • Host virtual student and parent-facing webinars. • Present to students and parents in person at high schools and fairs in your territory. • Review applications, accept applicants, and convert them to paid participants. • Maintain accurate records of communication with customers in Salesforce (CRM system).

• Grow student enrollment in CIEE’s transformative study abroad programs for high school students and recent graduates with effective sales outreach and a goal-driven mindset. • You'll own the entire applicant journey, from initial interest to confirmed participation, proactively guiding students and building trust with students and families every step of the way. • Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians. • Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach. • Motivate and coach participants and families through the scholarship and application process. • Work with families to overcome barriers associated with studying abroad in high school. • Provide professional and timely customer service to students and parents throughout the entire application process, including program acceptance, confirmation, and pre-departure preparedness. • Host virtual student and parent-facing webinars, presenting to large groups at a time. This requires some evening hours. • Present to students and parents in person at high schools and fairs in your territory. This requires some domestic travel. • Review applications, accept applicants, and convert them to paid participants. • Ensure that financial accounts for participants are accurate and paid in full, and follow up on discrepancies and missing payments. • Use reports within Salesforce (CRM system) to manage your applicant pipeline and reach sales goals. • Maintain accurate records of communication with customers in Salesforce (CRM system). • Provide on-program participant support for all programs throughout the year. • Participate in sales training throughout the year and consistently work to develop your skills as a sales professional. • Flexibility to work some evening hours to reach students and guardians when they’re available. • Responsible for providing emergency support during 1-2 travel weekends per year. • Opportunity to earn international travel up to once per year to chaperone student group flights. • Other duties as assigned.

• Convey the value and tangible outcomes of study abroad to U.S. high school students and their legal guardians. • Follow a structured sales outreach process to proactively engage interested leads and applicants via phone, text, and email outreach. • Ability to work through a high daily call volume, 20-60 calls per day, depending on the time of year. • Motivate and coach participants and families through the scholarship and application process. • Work with families to overcome barriers associated with studying abroad in high school. • Provide professional and timely customer service to students and parents throughout the entire application process, including program acceptance, confirmation, and pre-departure preparedness. • Host virtual student and parent-facing webinars, presenting to large groups at a time. This requires some evening hours. • Present to students and parents in person at high schools and fairs in your territory. This requires some domestic travel. • Review applications, accept applicants, and convert them to paid participants. • Ensure that financial accounts for participants are accurate and paid in full, and follow up on discrepancies and missing payments. • Use reports within Salesforce (CRM system) to manage your applicant pipeline and reach sales goals. • Maintain accurate records of communication with customers in Salesforce (CRM system). • Provide on-program participant support for all programs throughout the year. • Participate in sales training throughout the year and consistently work to develop your skills as a sales professional. • Flexibility to work some evening hours to reach students and guardians when they’re available. • Responsible for providing emergency support during 1-2 travel weekends per year. • Opportunity to earn international travel up to once per year to chaperone student group flights. • Other duties as assigned.