• Triage, troubleshoot, and resolve escalated support incidents across Windows Server, Remote Desktop Services, Active Directory, Group Policy, SQL Server, Microsoft 365, virtualization, VPN, firewall, printing, and endpoint access issues. • Perform structured remote diagnosis, including log review, service validation, event correlation, connectivity testing, user/session analysis, and change impact review. • Support hosted application environments, including IIS/SMTP dependencies, SSL certificate management, database connectivity, and application access workflows. • Administer and support cloud and virtualization platforms, including VMware vSphere/ESXi/vCloud and private cloud infrastructure; Azure and AWS exposure preferred. • Investigate backup, replication, restore, and disaster recovery issues; validate recovery points and escalate risks when data protection gaps are identified. • Manage secure remote access technologies, including VPN, RDWeb/RDS, firewall rules, access controls, MFA-adjacent workflows, and user connectivity issues. • Document troubleshooting steps, technical findings, time entries, client impact, and resolution notes in ConnectWise Manage with enough detail for repeatability and auditability. • Use MSP toolsets such as ConnectWise Manage, ConnectWise Automate, ConnectWise Control, IT Glue, monitoring tools, and client documentation platforms to drive consistent service delivery. • Collaborate with Onboarding Engineers, Support Engineers, Service Delivery leadership, and project teams to transition new clients, reduce recurring issues, and improve support readiness. • Participate in on-call rotation and after-hours incident response when required.

Role Description We are seeking an experienced AWS Cloud to design, build, and operate large-scale, secure, and highly available cloud platforms on Amazon Web Services. This is a deeply hands-on engineering role spanning architecture, infrastructure-as-code, automation, security, observability, and continuous operational improvement of mission-critical production workloads. The successful candidate will bring strong working knowledge of the AWS service portfolio, deep DevOps fundamentals, and a pragmatic, cost-aware design mindset, and will partner with application, security, and SRE teams to deliver resilient, cloud-native solutions that scale with the business. Key Responsibilities - Architect, deploy, and operate enterprise-grade AWS environments across compute, networking, storage, identity, and managed data services, with strong attention to scalability, reliability, and security. - Author and maintain production-quality infrastructure-as-code using Terraform, AWS CloudFormation, or AWS CDK, with rigorous version control, peer review, and automated validation. - Design multi-account AWS organizations, including landing zones, SCPs, centralized logging, and shared services, to support secure and scalable enterprise adoption. - Build secure VPC topologies — including subnetting, route tables, transit gateways, VPN, and Direct Connect integrations — that meet enterprise connectivity and isolation requirements. - Implement strong IAM strategies using roles, permission boundaries, SCPs, AWS SSO, and short-lived credentials to enforce least-privilege access across the organization. - Design, deploy, and operate Amazon EKS clusters and other container platforms (ECS, Fargate), including auto-scaling, networking, and integration with service meshes and observability stacks. - Operate AWS managed data and analytics services such as RDS, Aurora, DynamoDB, S3, Redshift, Glue, and Kinesis, optimizing each for the access patterns and SLAs of the workloads it supports. - Build and maintain robust CI/CD pipelines using AWS CodePipeline, CodeBuild, Jenkins, GitHub Actions, or GitLab CI, enabling repeatable, audited deployments of both infrastructure and applications. - Implement comprehensive observability using CloudWatch, X-Ray, AWS Distro for OpenTelemetry, Prometheus, Grafana, and third-party tooling, with well-designed dashboards, alerts, and SLOs. - Drive ongoing cost optimization through right-sizing, savings plans, reserved instances, lifecycle policies, and architectural simplification, with measurable savings tracked over time. - Implement disaster-recovery and business-continuity capabilities, including cross-region replication, automated backups, regular failover testing, and documented runbooks. - Strengthen security posture using AWS Security Hub, GuardDuty, Macie, Inspector, Config, and CloudTrail, and lead remediation of findings in collaboration with security teams. - Advise application development teams on AWS-native design patterns, anti-patterns, and the appropriate service choices for each problem domain. - Develop automation scripts and operational tooling in Python, Bash, and Go to streamline routine work and accelerate incident response. - Mentor junior engineers, lead architecture and design reviews, and contribute thought leadership to the broader cloud community within the organization. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline. - Five or more years of cloud engineering experience, with at least three years focused on AWS in production environments. - Strong hands-on experience with AWS core services, including EC2, VPC, IAM, S3, RDS, Lambda, CloudFront, and CloudFormation. - Production-grade experience with infrastructure-as-code tools such as Terraform, AWS CDK, or CloudFormation. - Solid experience designing and operating Amazon EKS or ECS clusters at scale. - Hands-on experience with CI/CD pipelines across infrastructure and application workloads. - Strong scripting skills in Python and Bash, with familiarity in Go or PowerShell considered a plus. - Deep understanding of cloud security, IAM, encryption, key management, and compliance requirements. - Experience implementing observability, monitoring, and alerting in cloud-native environments. - Strong troubleshooting, communication, and documentation skills. Preferred Qualifications - AWS Certified Solutions Architect – Professional or DevOps Engineer – Professional certification. - Experience with multi-account AWS Organizations and centralized governance. - Familiarity with service mesh, eBPF-based observability, and zero-trust networking. - Exposure to FinOps practices and well-architected cost-optimization frameworks. - Experience operating regulated workloads (HIPAA, PCI-DSS, SOC 2, FedRAMP). How to Apply Would you like to know more about this opportunity? For immediate consideration, please send your resume to [email protected] or contact us at (908) 676-4399. Learn more about Bright Vision Technologies at www.bvteck.com .

Role Description The Senior Cloud Engineer is a critical member of the Technology team. In this role, you will work with both vendor and internal teams to oversee the smooth operation of a cloud-based application with more than a million users. The Senior Cloud Engineer frequently interacts with Infrastructure, Application, and Security Operations teams to ensure the system is always healthy and secure. The Senior Cloud Engineer supports and works with the Application Operations, Architecture and Infrastructure teams to design and implement the optimal future state of the application with a focus on infrastructure. The Senior Cloud Engineer is a full-time, remote, exempt position and reports to the Director, Enterprise Architecture & Infrastructure. Specific Responsibilities - Work with technical vendor teams to ensure cloud-based applications run securely and efficiently. - Assist with triage and remediation of production incidents, engaging with client technical staff as needed. - Coordinate with internal security and vendor teams to ensure the system meets or exceeds HITRUST, SOC 2, and other applicable security and audit requirements. - Oversee monitoring and management of infrastructure for both availability and performance. - Maintain documentation representing the current state of application and infrastructure components deployed in Azure. - Analyze the Azure cloud environment and make design recommendations to improve scalability, reliability, and cost efficiency. - Recommend new technologies, practices, and architectures to improve the system, as appropriate. - Participate in or lead infrastructure-related projects as needed. - Participate in the development of a 3–5 year infrastructure roadmap. - Provide technical guidance and assistance to internal and external engineers, product management, and operations personnel. - Ensure software licenses and versions are kept current. - Coding CI/CD pipelines. - Assist in managed identity/service principal creation along with other application and security tasks. - Identify areas for Cloud cost savings by decommissioning unused resources, changing resource tiers to be cost-effective without causing performance bottlenecks, and identifying resources that are good candidates for reserved instances. - Report on Azure resources, utilization, topology, and related topics as requested by management. Qualifications - Knowledge of allocating, configuring, and monitoring cloud-based resources, including virtual machines, storage, IaaS, PaaS, and networking components. - Ability to clearly communicate highly technical subjects to both technical and non-technical audiences. - Excellent customer service skills. - Scripting skills in one or more areas of systems administration, DevOps, infrastructure as code, or continuous integration and deployment tools in a cloud environment. - Strong understanding of network architecture and protocols. - Excellent problem-solving and analytical skills. - Strong familiarity with Azure technologies and management of Azure resources. - Familiarity with Agile, Scrum, or SAFe development processes is a plus. Requirements - Minimum of 8 years of experience in a technical role, with at least 5 years as a Sr Systems Engineer or Sr Software Engineer, Lead or Manager. - Experience developing or supporting Microsoft .NET applications is a plus. - Microsoft Azure Certifications such as the AZ-204, AZ-305, or AZ-400 are a plus. - Bachelor’s degree in Systems Engineering, Computer Science, Information Systems, or a related field is strongly preferred. - A Master's degree is a plus. Benefits - Competitive compensation and a comprehensive benefits package for full-time employees. - Medical, dental, and vision coverage. - 401(k) with company contributions and matching. - Paid parental leave. - Tuition assistance. - Generous paid time off. - Commitment to investing in our people and supporting professional growth over time. Company Description DataSpring is the trusted data connector at the core of healthcare. For more than 25 years, we have powered the industry with the largest and most complete healthcare data foundation in the U.S., including more than 4.8 million provider data records sourced directly from providers and member data representing 75% of covered lives supplied by health plans. By improving how essential information flows across the system, DataSpring helps healthcare operate more efficiently, accurately, and with greater confidence.

Role Description We are seeking an exceptional Senior Software Engineer to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in application design and is passionate about working with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside Caylent’s Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market. Your Assignment - Collaborate with Architects and Engineering Managers to deliver high-quality technical solutions. - Understand client requirements to build solutions defined in project backlogs. - Participate in Agile ceremonies such as daily standups, sprint planning, retrospectives, and demos. - Write production ready, well-tested, and documented code across cloud environments. - Contribute to building infrastructure, data pipelines, or application components depending on project needs. - Troubleshoot and resolve technical issues in development, staging, etc. - Participate in code reviews and knowledge sharing within your team. - Demonstrate Caylent’s values by staying curious, being an exceptional partner, and continuously learning. Qualifications - Committed to delivering exceptional client experiences, professionally responding to customer inquiries, clearly communicating project status, and providing valuable solutions aligned to client needs. - Demonstrates strong collaboration with internal teams, proactively aligning on priorities, responding to clients, and addressing client feedback. - Effectively communicates technical information clearly and actively listens to clients and team members to confirm understanding and prevent miscommunication. - Deep expertise with AWS cloud services. - Strong experience writing, reviewing, and deploying code using Python and/or Java. - Technical background in application development and modern architecture. - Experience managing customer engagements and contributing to project delivery. - Desire to integrate innovative technologies into development workflow. - Familiarity with Generative AI technologies. - Proficient in building and maintaining CI/CD pipelines and cloud automation. - Experience working in client-facing roles within consulting or professional services. Requirements - Experience working in a client-facing environment. - Experience working in consulting or professional services. - Experience with testing and automation. - Experience with UI/UX. - Experience building and maintaining CI/CD pipelines. - Bachelor's or Master's degree in Information Technology or related field. Benefits - 100% remote work. - Generous holidays and flexible PTO. - Competitive phantom equity. - Paid for exams and certifications. - Peer bonus awards. - State of the art laptop and tools. - Equipment & Office Stipend. - Individual professional development plan. - Annual stipend for Learning and Development. - Work with an amazing worldwide team and in an incredible corporate culture. - This role may require up to 25% travel, depending on business needs.