• Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders. • Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients. • Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy. • Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers. • Relay relevant, updated information from Courts to our process servers and customers as appropriate. • Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court. • Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed. • Perform other job-related duties as assigned.

Role Description We are seeking a seasoned SharePoint Specialist to support digital transformation initiatives within federal agencies. The ideal candidate will have a minimum of three years of experience developing secure, scalable, and user-centric solutions using Microsoft SharePoint platforms, with direct support experience in a government environment. - Architect secure and scalable solutions in SharePoint Online and SharePoint On-Premise, including custom lists, libraries, forms, and approval workflows. - Integrate Power Apps and SharePoint solutions with ServiceNow and other systems using Power Platform connectors, APIs, and web services. - Ensure solutions meet federal compliance standards including FedRAMP, NIST 800-53, CJIS, and agency-specific IT security controls. - Collaborate with stakeholders, project managers, and end-users from law enforcement agencies to gather requirements and translate them into technical specifications. - Provide documentation, user training, and technical support for deployed solutions in classified and unclassified environments. Qualifications - Strong knowledge of SharePoint Online/On-Premise, including permissions management, content types, and integration with Microsoft 365. Benefits - 401(k) - Dental insurance - Health insurance - Paid time off - Vision insurance Company Description

Role Description BJC HealthCare is seeking an experienced customer service representative to assist with billing! - Handling inbound calls from BJC patients regarding their bills. - Assisting with setting up payment arrangements, taking payments, explanation of insurance coverage, and answering billing questions. - Expected to take about 6 calls per hour on average. - Hours: Day shift M-F 8:30 AM-5 PM. - Must reside within one of the following US states: Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, or Texas. Qualifications - High School Diploma or GED. - Experience: <2 years. - Preferred Experience: 2-5 years. - Supervisor Experience: No Experience. Requirements - Handles large volumes of incoming customer inquiries; utilizes customer service skills and tools to accurately identify, research and respond to the customers' inquiry. - Counsels patients on available payment options, such as payment arrangements, financial assistance, and various local, state and federal agencies which may be available to assist with funding of health care services. - Reviews patients account history to ensure all payors have been billed; validates accuracy of payments and adjustments; updates patient accounts with current insurance; documents all actions taken on a patient account. - Applies advanced skills to aid in resolving complex and escalated patient inquiries and account issues; provides feedback and suggestions to improve service levels and processes. - Serves as a subject matter expert and resource around customer service, self pay, financial assistance, bankruptcy, deceased and/or other regulatory matters; provides training, guidance, and support to team members towards the achievement of revenue management operational objectives. Benefits - Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date. - Disability insurance paid for by BJC. - Annual 4% BJC Automatic Retirement Contribution. - 401(k) plan with BJC match. - Tuition Assistance available on first day. - BJC Institute for Learning and Development. - Health Care and Dependent Care Flexible Spending Accounts. - Paid Time Off benefit combines vacation, sick days, holidays and personal time. - Adoption assistance.

Role Description The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings/month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling/contacting courts, as well as understanding how to use court dockets/websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails, and even live chats!) with the goal of getting documents back from court and into our server’s hands. - Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders. - Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients. - Work in Skye (in-house application) to process documents, add informative updates/notes and other data entry tasks with a high degree of accuracy. - Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers. - Relay relevant, updated information from Courts to our process servers and customers as appropriate. - Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court. - Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed. - Perform other job-related duties as assigned. Qualifications - High school diploma / GED required. - Legal experience preferred. - Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service-oriented position. - Strong communication skills, both written and verbal. - Comfortable working and communicating effectively in a remote environment - using programs such as Teams/Zoom to make outbound calls, Teams for chats, Outlook for emails. - Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel, and Word + other programs such as online Faxes. - Document manipulation experience (PDFs). - Ability to perform repetitive data-entry tasks with accuracy. - Ability to read, write and speak English. - Quick learner and willing to learn and grow. Benefits - Health, Dental, Vision insurance - 401(k) with company matching - Paid time off - 7 Paid company holidays - 4 Floating holidays per year - Life Insurance and AD&D Insurance - Long Term Disability - Health Care Reimbursement Flexible Spending Account - Dependent Care Flexible Spending Account - EAP (Employee Assistance Program) - Pet Insurance Company Description ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.