• Assist sales with discovery process to identify quantifiable problems our solutions can solve. • Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes. • Provide deep technical expertise in the sales process, thereby identifying and influencing requirements early in the process. • Have a deep technical understanding of Smarsh’s products and 3rd party integration; conduct technical presentations. • Influence and capture the prospect’s technical requirements, own the architecture blueprint and re-validate with the prospect. • Provide technical leadership during complex, enterprise-level Proofs of Concept engagements to meet the technical success criteria in a positive and professional manner that exceeds expectations and sets Smarsh apart from competitors. • Take the lead on the technical responses associated with an RFI/RFP/RFQ etc. • Prepare internal solution design proposals for complex deployments. Work with all departments to prepare for large and complex implementations, including knowledge transfer, integration design, and product gap analysis. • Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments. • Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc. • Contribute best practices and content/collateral to broader presales and sales teams. • Travel as needed for internal/external meetings – Roughly 30 / 40%

As a Data Integration Specialist you will deliver secure, accurate, and efficient data connections that help educators discover each learner’s unique strengths and challenges. You will ensure seamless, high-quality integrations across Riverside’s assessment and data platforms, enabling schools and districts to grow the potential in every student through reliable and actionable information. In this role you will partner with internal teams and external customers to execute integrations, resolve issues, and enhance data workflows across systems including DESSA, Data Manager, ESGI, and easyCBM. Responsibilities - Establish and execute diverse data integrations with speed, precision, and strong customer focus. - Troubleshoot, diagnose, and resolve integration issues with minimal supervision. - Manage and transform large datasets using Excel; apply SQL or BigQuery skills where applicable. - Communicate technical concepts clearly to non-technical users and deliver exceptional customer support. - Ensure accurate data mapping, transformation, documentation, and quality validation. - Prioritize multiple projects and consistently meet deadlines. - Collaborate with cross-functional teams and share knowledge to improve data processes. - Identify and implement process improvements that enhance integration workflows and documentation. - Provide training and support to internal and external partners to increase data literacy.

• Deployment Planning: Manage & support pre-sales solution engineering, including customer validation, application design, deployment planning, and KPI identification • Deployment Operations: Manage & support post-sales customer operations, including training, deployment launch, and execution to KPIs • Internal Operational Support: Work closely with internal teams to continuously improve the Cyngn deployment process and ensure seamless alignment between our sales strategies and product capabilities • Program Support: Collaborate with program management team to plan vehicle and employee resources for future deployments • Customer Success: Manage customer relationships post-sale, ensuring our product capabilities and safety specifications are reflected in customer operations • Voice of the Customer: Act as a liaison between our clients and our Product and Engineering teams, providing crucial feedback to enhance our products and strategies. • Sales / Validation: Assist sales when needed as a subject matter expert in Cyngn technology to validate prospective customers, deep dive into Cyngn product offerings, and discuss EAS integration into customer workflow • Continuous Improvement: Improve internal sales, deployment, and product processes. Looking for ways to streamline and incorporate industrial engineering lean principles into all aspects of the job

• Lead the design, architecture, and implementation of large-scale data platform projects on Snowflake, AWS, and Azure. • Guide technical teams through data migration, integration, and performance optimization. • Identify opportunities for automation and performance optimization to enhance client’s data platform capabilities. • Lead data migration to cloud platforms (e.g., Snowflake, Redshift), ensuring smooth integration of data lakes, data warehouses, and distributed systems. • Setting up a client's data platform with industry best practices & robust security standards including Data Governance. • Adapt to ongoing changes in platform environment, data, and technology by debugging, enhancing features, and re-engineering as needed. • Plan ahead for changes to upstream data sources to minimize impact on users and systems, ensuring scalable adoption of modern data platforms. • Manage multiple customer engagements to ensure timely project delivery, optimize operations to prevent resource overruns, and maximize platform ROI. • Serve as a trusted advisor, offering strategic guidance on data platform optimization and addressing technical challenges to meet business goals. • Partner with sales, engineering, and support teams to ensure seamless project delivery and high customer satisfaction. • Provide mentorship and technical guidance to junior engineers, promoting a culture of continuous learning and excellence.