Role Description We are looking for an enthusiastic and dynamic individual with 3-5 years of experience to join Upland India as a QA Automation Engineer II for our Upland Panviva product. The individual will work on the quality and automation aspects of the product. Key Responsibilities - Design, develop, and maintain scalable, reliable, and reusable automation test frameworks. - Develop automated UI and API test suites using Playwright and Selenium to ensure comprehensive test coverage. - Design, execute, and maintain performance test suites to validate application scalability, stability, and reliability under varying workloads. - Analyze performance test results, identify bottlenecks, and collaborate with development teams to drive performance improvements. - Develop and maintain performance test scripts using JMeter, BlazeMeter, and k6, and monitor performance metrics using Grafana. - Participate actively in backlog refinement, sprint planning, and design discussions to define effective testing strategies early in the development lifecycle. - Validate new features, enhancements, and defect fixes prior to release. - Perform API testing using tools such as Postman and validate backend functionality. - Execute database validations using SQL against relational databases. - Collaborate closely with Software Engineers, Product Managers, DevOps, and fellow QA Engineers to ensure product quality throughout the software development lifecycle. - Contribute to continuous improvement initiatives by promoting automation best practices, quality engineering principles, and test optimization techniques. - Utilize AI-assisted engineering tools (such as GitHub Copilot or equivalent) to accelerate test development, optimize automation assets, and improve engineering productivity. Qualifications - A Bachelor’s degree in Computer Science or equivalent. Requirements - 3–5 years of hands-on experience in Quality Assurance with a strong focus on automation and performance testing. - Strong hands-on experience with Playwright and Selenium automation frameworks. - Hands-on experience with JMeter, BlazeMeter, and k6. - Analyze test results and identify application, database, and infrastructure bottlenecks. - Proficiency in API testing using Postman or SOAP UI. - Experience validating application data using SQL, MySQL, or PostgreSQL. - Experience designing and executing Load, Stress, Spike, Endurance (Soak), and Scalability testing. - Familiarity with Docker, Kubernetes, and CI/CD pipelines. - Experience leveraging AI-powered engineering tools (e.g., GitHub Copilot or equivalent) to analyze requirements, accelerate automation development, optimize test scripts, improve maintainability, and support performance testing activities. - Strong troubleshooting and debugging skills. - Understanding of microservices architecture, containerized applications, and Kubernetes (AKS). - Experience working with CI/CD pipelines using Jenkins, Azure DevOps, or GitHub Actions. - Familiarity with Agile delivery methodologies, including Scrum and Kanban. Soft Skills - Excellent analytical and problem-solving abilities. - Strong written and verbal communication skills. - Ability to collaborate effectively within cross-functional teams. - Customer-focused mindset with a commitment to delivering high-quality software. - Adaptability and willingness to embrace evolving technologies and engineering practices. Growth Skills - Demonstrates ownership, accountability, and a strong commitment to quality. - Passionate about continuous learning and professional development. - Continuously seeks opportunities to improve automation coverage, testing efficiency, and engineering excellence. - Proactively adopts emerging technologies, including AI-assisted quality engineering practices, to enhance productivity and software quality. Benefits - This role requires overlap with multiple time zones for planning meetings, status updates, etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. - Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance.