• Manage and handle medical malpractice and professional liability claims • Provide resolution of highly complex nature and/or severe injury claims • Coordinate case management within company standards, industry best practices and specific client service requirements • Manage the total claim costs while providing high levels of customer service • Analyzes and processes complex or technically difficult liability claims by investigating and gathering information to determine the exposure on the claim • Manages claims through well-developed action plans to an appropriate and timely resolution • Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal actions • Negotiates claim settlement up to designated authority level • Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout claim life • Recommends settlement strategies; brings structured settlement proposals as necessary to maximize settlement • Performs coverage analysis and opinion as part of the claim process including all necessary correspondence • Coordinates legal defense by assigning attorney, coordinating support for investigation, and reviewing attorney invoices; monitors counsel for compliance with client guidelines • Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall claim cost for clients • Identifies and investigates for possible fraud, subrogation, contribution, recovery, and case management opportunities to reduce total claim cost • Represents company in depositions, mediations, and trial monitoring as needed • Communicates claim activity and processing with the client; maintains professional client relationships • Ensures claim files are properly documented and claims coding is correct • Refers cases as appropriate to supervisor and management • Delegates work and mentors others

• Provide scientific and medical leadership for gastroenterology therapeutic area of responsibility to internal and external stakeholders. • Collaborate with Business Development to secure new business opportunities and expand market presence. • Serve as a scientific advisor to sponsors regarding imaging strategy and implementation within clinical trials. • Support study teams and internal departments through expert guidance on trial design, image review methodologies, and quality control practices. • Identify and implement innovative tools, technologies, and process improvements to enhance operational effectiveness. • Partner with cross-functional teams to align technology enhancements and service offerings with organizational objectives. • Ensure scientific accuracy, quality, compliance, and integrity across project deliverables. • Support development and review of imaging charters, imaging manuals, review rules, study reports, and other technical documentation. • Gather and document scientific and business requirements from clients and internal stakeholders.

• Provide scientific expertise and build knowledge-based relationships with Key Opinion Leaders (KOLs) to advance medical practice and research for societal benefit, enhancing Pfizer’s image in the scientific community. • Act as an interface with identified scientific leaders, building regional relationships to contribute to understanding diseases, research trends, clinical practice guidelines, and treatment patterns. • Educate healthcare professionals about specific drugs or medical devices, answering their scientific questions and ensuring products are used effectively. • Collect insights from KOLs regarding product usage, unmet needs, and potential areas for research, feeding this information back to internal teams (marketing, sales, clinical development). • Stay informed of the latest scientific research and clinical developments in their therapeutic area. • Collaborate with internal teams, including marketing, sales, clinical research, and medical information, to ensure consistent and accurate messaging. • Implement the medical activities relevant to brand plan strategies for specific products and therapy areas. • Participate in and provide medical inputs for KOL meetings, advisory boards, customer pre-launch and launch meetings (CLMs). • Conduct/facilitate round table meetings/group discussions and CMEs as a speaker/moderator for assigned therapy areas/products. • Support sales force training by providing medical expertise.

• Lead Medical Information Strategy • Act as the Scientific and Clinical Expert • Drive High-Impact Scientific Communications • Build and Activate Global Expert Networks • Represent Medical Affairs Internally and Externally