Role Description We are hiring for the Intake Specialist (OhioRISE) who engages youth and families by managing referrals, completing intakes, and ensuring timely enrollment into OhioRISE services. This role collects required documentation, schedules and coordinates appointments, and supports members with access to services. Strong communication, customer service, and organizational skills are essential. Starting hourly pay $21.00 and up. Essential Functions: - Educates members and families about program services, ensuring understanding of the program, benefits and expectations. - Schedules and coordinates initial appointments with families, providers, and community partners to support timely enrollment and engagement into program. - Completes intake processes, assesses members’ needs, maintains a short-term caseload for youth and families seeking temporary care coordination, and inputs all documentation and assessments into applicable databases. - Collaborates with youth and families to identify immediate needs, strengths, and concerns, and makes appropriate referrals that ensure support and stability (including in crises). - Learns, follows, and ensures compliance with contractual obligations, internal policies, and procedures. Qualifications - High School Degree with three years of relevant experience; OR Associate/Bachelor’s degree with 2 years of relevant experience; OR Master’s Degree with 1 year of relevant experience. - Experience in children’s behavioral health, child welfare, developmental disabilities, juvenile justice or behavioral health field providing community-based services to children and youth and their family or caregivers. - Experience in one or more of the following areas of expertise: Family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development. - Excellent interpersonal and written communication skills. - Demonstrated computer proficiency. - Bilingual in English and Spanish preferred. Benefits - Rewarding career - make a difference in the lives of youth! - Top Workplace 2023. - Work for a diverse, seasoned and well-respected agency with engaged leadership team. - Recovery Friendly Workplace. - Ability to work remotely for some roles. - Competitive pay based on licensure/education. - Generous Paid Time Off (23 days prorated based on hire date) and Other Paid Leave Options (Holidays, FMLA, Bereavement and Parental Leave). - Medical, dental, vision, including company paid life and long-term disability insurance. - 401k Retirement Plan including company match (up to 6%). - Tuition Reimbursement and Department of Education’s Loan Forgiveness Program. - Employee Assistance Program. - Engaging Wellness Program. - Referral Bonus Program. - Licensure renewal reimbursement; paid training and professional development opportunities. - Casual dress. Company Description Join a winning organization with a great culture and work environment, and have a rewarding career that impacts the lives of youth and families! Find all open positions at https://www.lys.org/lyfscareers/

Role Description We are hiring for the Intake Specialist (OhioRISE) who engages youth and families by managing referrals, completing intakes, and ensuring timely enrollment into OhioRISE services. This role collects required documentation, schedules and coordinates appointments, and supports members with access to services. Strong communication, customer service, and organizational skills are essential. Starting hourly pay $21.00 and up. Essential Functions - Educates members and families about program services, ensuring understanding of the program, benefits and expectations. - Schedules and coordinates initial appointments with families, providers, and community partners to support timely enrollment and engagement into program. - Completes intake processes, assesses members’ needs, maintains a short-term caseload for youth and families seeking temporary care coordination, and inputs all documentation and assessments into applicable databases. - Collaborates with youth and families to identify immediate needs, strengths, and concerns, and makes appropriate referrals that ensure support and stability (including in crises). - Learns, follows, and ensures compliance with contractual obligations, internal policies, and procedures. Qualifications - High School Degree with three years of relevant experience; OR Associate/Bachelor’s degree with 2 years of relevant experience; OR Master’s Degree with 1 year of relevant experience. - Experience in children’s behavioral health, child welfare, developmental disabilities, juvenile justice or behavioral health field providing community-based services to children and youth and their family or caregivers. - Experience in one or more of the following areas of expertise: Family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development. - Excellent interpersonal and written communication skills. - Demonstrated computer proficiency. - Bilingual in English and Spanish preferred. Benefits - Rewarding career - make a difference in the lives of youth! - Top Workplace 2023 - Work for a diverse, seasoned and well-respected agency with engaged leadership team. - Recovery Friendly Workplace. - Ability to work remotely for some roles. - Competitive pay based on licensure/education. - Generous Paid Time Off (23 days prorated based on hire date) and Other Paid Leave Options (Holidays, FMLA, Bereavement and Parental Leave). - Medical, dental, vision, including company paid life and long-term disability insurance. - 401k Retirement Plan including company match (up to 6%). - Tuition Reimbursement and Department of Education’s Loan Forgiveness Program. - Employee Assistance Program. - Engaging Wellness Program. - Referral Bonus Program. - Licensure renewal reimbursement; paid training and professional development opportunities. - Casual dress. Company Description Join a winning organization with a great culture and work environment, and have a rewarding career that impacts the lives of youth and families! Find all open positions at https://www.lys.org/lyfscareers/

Role Description The Senior Staff Specialist, Quality eSystems is responsible for the strategic development, governance, and continuous improvement of global Quality Management System (QMS) electronic systems that support Regulatory Affairs and Quality functions. This role serves as a key business partner to Global Process Owners (GPOs), Divisional Process Owners (DPOs), and Enterprise Digital Technologies (EDT) to ensure enterprise systems are effective, compliant, scalable, and aligned with current and future business needs. - Serve as the Business System Owner and Subject Matter Expert (SME) for global Quality eSystems, supporting enterprise system governance, data management, and system integrations. - Partner with Global Process Owners, Divisions, and Enterprise Digital Technologies to define, implement, and optimize enterprise system capabilities. - Evaluate enterprise system interfaces and dependencies, ensuring integrations are documented, maintained, and escalated when issues arise. - Drive initiatives that improve the efficiency, effectiveness, and compliance of global Quality Management System processes and technologies. - Assess current and future business requirements and recommend system enhancements that support global operational needs. - Support enterprise-wide projects, system implementations, validation activities, and achievement of key project milestones. - Provide guidance on system changes required to support regulatory requirements, process improvements, and business transformation initiatives. - Partner with stakeholders to develop training, governance, metrics, and communication strategies that promote compliant and effective eSystem usage. Qualifications - Bachelor’s degree in Science, Engineering, Business, or a related discipline. - Minimum 6 years of experience supporting global Quality Management Systems (QMS) or electronic systems. - Experience working in a regulated medical device, pharmaceutical, biotechnology, or related industry. - Experience supporting cross-functional, cross-site, or global projects. - Knowledge of U.S. and international medical device regulations and quality system requirements. - Experience supporting enterprise systems, system integrations, and business process optimization. - Experience participating in quality audits, compliance activities, or validation processes. - Experience working with Quality Management Systems within a regulated environment. Requirements - Experience serving as a business system owner or subject matter expert for enterprise Quality systems. - Experience partnering with Enterprise Digital Technologies or Information Technology organizations. - Experience supporting global process ownership and enterprise business transformation initiatives. - Experience developing training, system governance, and change management strategies. - Experience supporting GxP-regulated systems and compliance requirements. - Experience utilizing quality metrics and data-driven decision making. - Experience working across multiple geographies and time zones. - Formal project management training or experience leading enterprise system initiatives. Benefits - United States of America Pay Ranges: - Puerto Rico: $89,300 - $148,800 USD Annual - USN: $95,700 - $159,500 USD Annual - US5: $100,500 - $167,500 USD Annual - US10: $105,300 - $175,500 USD Annual - US15: $110,100 - $183,400 USD Annual - US20: $114,800 - $191,400 USD Annual - US30: $124,400 - $207,400 USD Annual - Travel Percentage: 10%

Role Description The Clinical Retention Specialist is a clinically driven retention role focused on strengthening long term adoption of Omnipod® products and improving health and quality of life outcomes for people living with diabetes. This position blends deep clinical expertise, consultative selling, and relationship management to retain customers through high impact education, proactive issue resolution, and personalized clinical support. The ideal candidate is a dynamic, results oriented clinical educator who thrives in a fast paced, high volume phone/virtual environment and partners closely with internal teams and healthcare providers. Through value driven clinical conversations, this role reinforces confidence in Omnipod therapy and proactively addresses barriers to long term use. Operates as an individual contributor without formal people management responsibility. Requires independent judgment in managing day to day customer interactions, prioritizing outreach, and delivering clinical education within defined parameters. Qualifications - Bachelor’s degree required. - Active, professional clinical credentials required, such as: - Registered Nurse (RN) - Registered Dietitian (RD) - 3+ years of experience training and/or supporting insulin pump patients. - Direct experience working with healthcare providers in a diabetes care setting. - Current Certified Diabetes Care and Education Specialist (CDCES) credential required. - Ability to maintain all required professional licensure and Omnipod product certifications. - Demonstrated ability to communicate effectively and persuasively with diverse audiences via phone and virtual platforms. Requirements - Strong clinical acumen with expertise in diabetes technology and data interpretation. - Excellent phone presence with exceptional interpersonal, customer service, and communication skills. - Consultative, influence based approach to customer engagement and retention. - Proven ability to build trust and long term relationships in a remote, phone based environment. - Strong problem solving, workflow optimization, and objection handling skills. - Self directed, process oriented, and adaptable in a fast paced retention focused setting. - Proficiency in Microsoft Office and Salesforce. - Prior industry, commercial, or sales adjacent clinical experience strongly preferred. Benefits - Medical, dental, and vision insurance - 401(k) with company match - Paid time off (PTO) - Additional employee wellness programs Compensation For U.S.-based positions only, the annual base salary range for this role is $79,300.00 - $118,900.00. This position may also be eligible for incentive compensation. Application Details This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online.