• Develops, assesses, and facilitates complex care management activities • Evaluates the needs of the member and recommends appropriate care • Develops ongoing care plans and collaborates with providers • Identifies problems and provides care management interventions • Coordinates care between members, caregivers, and care provider teams • Provides ongoing follow-up and monitoring of member status

• Lead dealer participation in MobileService+, including enrollment, launch, and sustainment, while ensuring ongoing operational readiness and compliance with program requirements. • Serve as a primary field contact for dealer questions, issue resolution, and escalation management related to MobileService+ operations. • Coach dealers on best practices for mobile service execution, technician readiness, customer outreach, and day-to-day mobile service operations. • Partner with internal & external teams across CCA, Fleet, field teams, 3rd party partners and strategy and operations to improve dealer performance and support growth and sustainment objectives. • Review dealer performance trends, identify gaps, and implement corrective actions to improve adoption, utilization, and customer experience. • Develop and deploy sustainment guides, field processes, and repeatable support models that can be scaled nationally. • Support dealer meetings, store visits, and follow-up recaps that document actions, decisions, and next steps needed to keep dealers on track. • Coordinate with dealers on key operational topics such as scheduling, training completion, vehicle readiness, service scope, and program tools and systems.

• Lead dealer participation in MobileService+, including enrollment, launch, and sustainment, while ensuring ongoing operational readiness and compliance with program requirements. • Serve as a primary field contact for dealer questions, issue resolution, and escalation management related to MobileService+ operations. • Coach dealers on best practices for mobile service execution, technician readiness, customer outreach, and day-to-day mobile service operations. • Partner with internal & external teams across CCA, Fleet, field teams, 3rd party partners and strategy and operations to improve dealer performance and support growth and sustainment objectives. • Review dealer performance trends, identify gaps, and implement corrective actions to improve adoption, utilization, and customer experience. • Develop and deploy sustainment guides, field processes, and repeatable support models that can be scaled nationally. • Support dealer meetings, store visits, and follow-up recaps that document actions, decisions, and next steps needed to keep dealers on track. • Coordinate with dealers on key operational topics such as scheduling, training completion, vehicle readiness, service scope, and program tools and systems.

• Développer les performances commerciales des marques Knorr, Amora, Maille, Tabasco et Maïzena auprès d’un portefeuille d’hypermarchés et de supermarchés • Garantir la disponibilité des produits en magasin, optimiser les assortiments et négocier les parts de linéaire afin de renforcer la visibilité des marques • Assurer l’implantation des innovations et veiller à l’excellence de l’exécution merchandising sur l’ensemble du secteur • Déployer localement les opérations promotionnelles nationales et maximiser les mises en avant commerciales en magasin • Construire et entretenir des relations de partenariat durables avec les responsables de rayon et les directions de magasin afin d’identifier de nouvelles opportunités de croissance • Analyser les performances du parc de magasins, préparer efficacement les visites terrain et assurer un reporting rigoureux dans les outils de suivi de l’activité.